I have shopped at Rincon Kroger for twenty years (old and new location). I'm finally ready to drive the extra five min to Publix. Rincon Kroger's shopping carts are the worst you will experience at any grocery store. They are damaged and loud. That is if you can find one because sometimes they are ALL in the parking lot. There are NEVER enough registers open. Even half of the self-checkouts are usually closed. If you have a bagger at your cashier, you might as well have won the lottery. I normally have to bag all my groceries. Nearly every time I am waiting in line, fellow customers are complaining about the state of this store. I have never had this experience at Publix. Time to move on I guess. The only thing that makes me hesitate is that I love the fuel points.
Brent B.
Clean, easy to navigate and fairly complete shopping experience including a good Pharmacy and assortment of BBQ and automotive supplies.Now to the food and beverage areas: fresh produce with very competitive prices. TIP: if you're going to be shopping here more than once, do yourself a favor and download the Kroger mobile app. Linked with your Kroger points account (with discounted gasoline prices as a reward) it will save you time and money!!!
Paul T.
Nice store, but time to replace the shopping carts... .they are a mess!!! Publix are are perfect
Warren M.
Fresh meat products are not always the weight shown on packaging so you're slightly overpaying. Recently purchased hamburger in 3 lb packages at sale price of $3.99/lb. I always weigh out portions before putting them in freezer. I found one 3 lb package to be short by 1 ounce and the other short by 1.15 ounces. Not a huge deal but true price paid was closer to $4.09/lb with these shortages. This is actually the second time I've noted shorting on weights so be aware that there might have been a thumb on the scale when you're expecting full weight of what you paid for.
Skipper N.
Be wary of grocery pick up at this location. To date I have never been refunded $45 worth of item left off an order. I live a hour RT from this store and was pretty disappointed when I arrived home to find half my groceries missing. I tried reaching out via chat, called customer service, went in person the following week to the same store. The only thing they provided was the run around. So I did what anyone who works hard for their money does, deleted my account and shop elsewhere for my family now. They lost a good customer but got to keep the $45 ;)
Kimberly Blaser
The whole store has some dishonest employees. On more than 1 occasion I have tried to purchase something with a sale sticker. When the item rang up full price and the cashier had to verify the price… some other employee would chime back saying “nope it’s full price!” Be a decent person and not lie! I went back to check too and someone ripped off all the sale stickers that were previously there! (Should have brought my phone in to take a picture as proof!) 1) it’s not my fault y’all missed pulling those stickers! 2) lying to customers will make us go somewhere else! People are trying to save as much as they can these days. A few dollars matter these days! You’re staff is dishonest Kroger! Do better!
Georgia Ratliff Bell
I am very unhappy with this store! It is the worst Kroger!! I waited 20 minutes to speak to a manager who never would come out of his office. Meat department completely closed due to staffing issues! Absolutely no fresh meat and no steaks. No one was at the customer service counter . There were 3 people waiting inline with no one at the counter!! Absolutely uncalled for! I will gladly drive ten minutes to Publix for the customer service!!
Corey Robert Kendrick
Excellent all-around facility!
Tracy Deyhle
TIS IS AN AWEFUL, ALWAYS UNSTOCKED, EVEN BEFORE CORONA, VERY EXPENSIVE (AGAIN EVEN BEFORE CORONA) KROGER STORE I HAVE EVER BEEN IN! They are blaming Corona for items they don't have in stock (stating it is due to Corona) yet the Walmart across the street can and does have that EXACT SAME BRAND AND ITEM ON ITS SHELF!
Suzie W.
The shopping atmosphere is nice. Prices are competitive. The working staff are helpful, especially Sherrie. Whenever I have problems at self-checkout, she's always very enthusiastic to help. Overall, Kroger is the best place to shop daily basic needs.
I ordered a birthday cake 3 weeks before the party to be picked up Dec 5th at noon I got there before noon and the cake had not even been made they had to look for my order slip that was not put in the right place when I ordered the cake all they had was chocolate which was not a problem but a pin going to pick up they didnt even have chocolate only marble which was not a problem the problem was I got there early to pick up the cake and they had not even started it. I watched them look for it and find the order slip and they tried to play it off that they didnt have the stuff when that wasnt even it
Don H.
The store is huge and carries clothing and is almost like a mini-Walmart. Store is always very busy but the staff seems to do a good job of keeping the shelves full. Employees up front are helpful and friendly. Much better than the Ogeechee Kroger which is why I drive 6 miles further to come here.
Daniel W.
-Never any cashiers, but "employees" everywhere -self checkout line always backed up -self checkout machines malfunction constantly -lack of knowledge for timely repair -no one to bag groceries -no management presence -WILDLY ENORMOUS WASTE OF TIME!
Jonathan Francis
James is the man.....love that guy. Everytime we have lunch at the cafe...which by the way is a 4 and a half star experience, Mr James goes out of his way to ensure my colleagues and I are comfortable.
Mike R.
It's a huge store. In a way they sell way too many things. It might be better if they concentrated on groceries instead of trying to compete with the Walmart across the street. But you can find pretty much anything there when the shelves are stocked. Also, they don't enforce wearing a mask. There are way too many people without masks shopping there. Wearing masks is supposedly their policy but they don't enforce it. Please reject the people who don't care for the health of others and make them wear masks when they enter. If not, I'll go elsewhere.
I have shopped at Rincon Kroger for twenty years (old and new location). I'm finally ready to drive the extra five min to Publix. Rincon Kroger's shopping carts are the worst you will experience at any grocery store. They are damaged and loud. That is if you can find one because sometimes they are ALL in the parking lot. There are NEVER enough registers open. Even half of the self-checkouts are usually closed. If you have a bagger at your cashier, you might as well have won the lottery. I normally have to bag all my groceries. Nearly every time I am waiting in line, fellow customers are complaining about the state of this store. I have never had this experience at Publix. Time to move on I guess. The only thing that makes me hesitate is that I love the fuel points.
Clean, easy to navigate and fairly complete shopping experience including a good Pharmacy and assortment of BBQ and automotive supplies.Now to the food and beverage areas: fresh produce with very competitive prices. TIP: if you're going to be shopping here more than once, do yourself a favor and download the Kroger mobile app. Linked with your Kroger points account (with discounted gasoline prices as a reward) it will save you time and money!!!
Nice store, but time to replace the shopping carts... .they are a mess!!! Publix are are perfect
Fresh meat products are not always the weight shown on packaging so you're slightly overpaying. Recently purchased hamburger in 3 lb packages at sale price of $3.99/lb. I always weigh out portions before putting them in freezer. I found one 3 lb package to be short by 1 ounce and the other short by 1.15 ounces. Not a huge deal but true price paid was closer to $4.09/lb with these shortages. This is actually the second time I've noted shorting on weights so be aware that there might have been a thumb on the scale when you're expecting full weight of what you paid for.
Be wary of grocery pick up at this location. To date I have never been refunded $45 worth of item left off an order. I live a hour RT from this store and was pretty disappointed when I arrived home to find half my groceries missing. I tried reaching out via chat, called customer service, went in person the following week to the same store. The only thing they provided was the run around. So I did what anyone who works hard for their money does, deleted my account and shop elsewhere for my family now. They lost a good customer but got to keep the $45 ;)
The whole store has some dishonest employees. On more than 1 occasion I have tried to purchase something with a sale sticker. When the item rang up full price and the cashier had to verify the price… some other employee would chime back saying “nope it’s full price!” Be a decent person and not lie! I went back to check too and someone ripped off all the sale stickers that were previously there! (Should have brought my phone in to take a picture as proof!) 1) it’s not my fault y’all missed pulling those stickers! 2) lying to customers will make us go somewhere else! People are trying to save as much as they can these days. A few dollars matter these days! You’re staff is dishonest Kroger! Do better!
I am very unhappy with this store! It is the worst Kroger!! I waited 20 minutes to speak to a manager who never would come out of his office. Meat department completely closed due to staffing issues! Absolutely no fresh meat and no steaks. No one was at the customer service counter . There were 3 people waiting inline with no one at the counter!! Absolutely uncalled for! I will gladly drive ten minutes to Publix for the customer service!!
Excellent all-around facility!
TIS IS AN AWEFUL, ALWAYS UNSTOCKED, EVEN BEFORE CORONA, VERY EXPENSIVE (AGAIN EVEN BEFORE CORONA) KROGER STORE I HAVE EVER BEEN IN! They are blaming Corona for items they don't have in stock (stating it is due to Corona) yet the Walmart across the street can and does have that EXACT SAME BRAND AND ITEM ON ITS SHELF!
The shopping atmosphere is nice. Prices are competitive. The working staff are helpful, especially Sherrie. Whenever I have problems at self-checkout, she's always very enthusiastic to help. Overall, Kroger is the best place to shop daily basic needs.
Restaurantji Recommends
I ordered a birthday cake 3 weeks before the party to be picked up Dec 5th at noon I got there before noon and the cake had not even been made they had to look for my order slip that was not put in the right place when I ordered the cake all they had was chocolate which was not a problem but a pin going to pick up they didnt even have chocolate only marble which was not a problem the problem was I got there early to pick up the cake and they had not even started it. I watched them look for it and find the order slip and they tried to play it off that they didnt have the stuff when that wasnt even it
The store is huge and carries clothing and is almost like a mini-Walmart. Store is always very busy but the staff seems to do a good job of keeping the shelves full. Employees up front are helpful and friendly. Much better than the Ogeechee Kroger which is why I drive 6 miles further to come here.
-Never any cashiers, but "employees" everywhere -self checkout line always backed up -self checkout machines malfunction constantly -lack of knowledge for timely repair -no one to bag groceries -no management presence -WILDLY ENORMOUS WASTE OF TIME!
James is the man.....love that guy. Everytime we have lunch at the cafe...which by the way is a 4 and a half star experience, Mr James goes out of his way to ensure my colleagues and I are comfortable.
It's a huge store. In a way they sell way too many things. It might be better if they concentrated on groceries instead of trying to compete with the Walmart across the street. But you can find pretty much anything there when the shelves are stocked. Also, they don't enforce wearing a mask. There are way too many people without masks shopping there. Wearing masks is supposedly their policy but they don't enforce it. Please reject the people who don't care for the health of others and make them wear masks when they enter. If not, I'll go elsewhere.