Order chicken tenders for dinner and I think they were left overs from lunch had a dry, they were out of honey, coke, dipping sauce, this place has gone down hill .
Atmosphere: 1
Food: 1
Service: 1
Charles Hill
Show service only to get your sandwich not made right. People in the phone while serving... just a mess man. Go to the west rome store. Don't waste your time...
Atmosphere: 2
Food: 2
Service: 1
James Rinker
Some of the rudest people in Rome. Could care less to listen to your order and if you try to correct your order the attitude that you get is through the roof. It is your fault that you want what you want and not what they type. When I corrected the order at the window, they confidently gave me the old one and proceeded to roll their eyes and shake their heads when I didn’t pull off and waited to get the 3pc combos I was trying to order from the start. Didn’t know it was that hard to listen
Atmosphere: 1
Food: 2
Service: 1
Randy Zeiger
Chicken was way expensive and not much food to fill you up.The guy at the drive thru sucked as an employee and human being,very rude and short answers like he wanted to get me outta there.My family and me will never go back again.KFC is the best chicken in town, that's my preference now.
Atmosphere: 1
Food: 2
Service: 1
Brittany Worthy
I ordered food on the mobile app for pick up at the drive thru. I get to the restaurant and they tell me that they gave my food to a door dash driver. I didn't order through door dash. They refused to remake it and told me to call door dash. Again I didn't order on door dash so I don't have a number to call. And the dasher doesn't have an address to deliver it too.The two employees were very rude and was getting an attitude with me when they're the ones who messed up. I will not be going back.
Atmosphere: 1
Food: 1
Service: 1
Danyelle Matos
If I could've given no stars I would've hire better people to work at this location how you refuse to do your job because y'all about to close when you have an hour before close if you don't like working say that and put in your 2 week notice SMH ??
Service: 1
N M
If I could've given no stars I would've hire better people to work at this location how you refuse to do your job because y'all about to close when you have an hour before close if you don't like working say that and put in your 2 week notice SMH ??
Service: 1
Sarah Thomas
How do you run out of tenders and boneless wings when your a chicken place
Freda Manaiza
Everytime I order from this Popeyes store they always mess up my order there is always a item missing.today it was my Mac and cheese and when I called the store to request the number of the store to do my survey on line the manager was very nasty and told me to look it up on line.
Atmosphere: 2
Recommended dishes: Fried Chicken
Jeremy Whitehead
Walked up at 11am on a Tuesday to find the doors locked. Ok, fine.. are you really a restaurant when your employees are hiding in the back while your customers are going elsewhere and spending their money? It's a joke.. they're supposed to be open at 10am. You have FAILED as a restaurant. Managers need to be fired and replaced with COMPETENT people who are professionals. You can't make ANY money when you're closed! Where are the owners?
Pleasant ordering ,and good customer service ,and good chicken kids liked itParking: Easy access
Atmosphere: 4
Food: 5
Service: 5
B
Y'all all nasty, and mean, and dirty. Eww big nasty big stank.
Sandra McDaniel
Shout out to Casey for going above & beyond tonight! Great customer service is really hard to come by these days. I appreciate you!!
Atmosphere: 5
Food: 5
Service: 5
Narindra Hitadin
Just 2 people working in this popeye's,you have to order then you have to pull around ND wait for those sane 2 person to prepare your order. 9 out of 10 times you don't get spicy chicken even if you tell them to make sure it's spicy. Real poor service don't recommend coming here....
Food: 2
Service: 1
Measha b
The server was very patient and customer friendly he did really well!
Order chicken tenders for dinner and I think they were left overs from lunch had a dry, they were out of honey, coke, dipping sauce, this place has gone down hill .
Atmosphere: 1
Food: 1
Service: 1
Show service only to get your sandwich not made right. People in the phone while serving... just a mess man. Go to the west rome store. Don't waste your time...
Atmosphere: 2
Food: 2
Service: 1
Some of the rudest people in Rome. Could care less to listen to your order and if you try to correct your order the attitude that you get is through the roof. It is your fault that you want what you want and not what they type. When I corrected the order at the window, they confidently gave me the old one and proceeded to roll their eyes and shake their heads when I didn’t pull off and waited to get the 3pc combos I was trying to order from the start. Didn’t know it was that hard to listen
Atmosphere: 1
Food: 2
Service: 1
Chicken was way expensive and not much food to fill you up.The guy at the drive thru sucked as an employee and human being,very rude and short answers like he wanted to get me outta there.My family and me will never go back again.KFC is the best chicken in town, that's my preference now.
Atmosphere: 1
Food: 2
Service: 1
I ordered food on the mobile app for pick up at the drive thru. I get to the restaurant and they tell me that they gave my food to a door dash driver. I didn't order through door dash. They refused to remake it and told me to call door dash. Again I didn't order on door dash so I don't have a number to call. And the dasher doesn't have an address to deliver it too.The two employees were very rude and was getting an attitude with me when they're the ones who messed up. I will not be going back.
Atmosphere: 1
Food: 1
Service: 1
If I could've given no stars I would've hire better people to work at this location how you refuse to do your job because y'all about to close when you have an hour before close if you don't like working say that and put in your 2 week notice SMH ??
Service: 1
If I could've given no stars I would've hire better people to work at this location how you refuse to do your job because y'all about to close when you have an hour before close if you don't like working say that and put in your 2 week notice SMH ??
Service: 1
How do you run out of tenders and boneless wings when your a chicken place
Everytime I order from this Popeyes store they always mess up my order there is always a item missing.today it was my Mac and cheese and when I called the store to request the number of the store to do my survey on line the manager was very nasty and told me to look it up on line.
Atmosphere: 2
Recommended dishes: Fried Chicken
Walked up at 11am on a Tuesday to find the doors locked. Ok, fine.. are you really a restaurant when your employees are hiding in the back while your customers are going elsewhere and spending their money? It's a joke.. they're supposed to be open at 10am. You have FAILED as a restaurant. Managers need to be fired and replaced with COMPETENT people who are professionals. You can't make ANY money when you're closed! Where are the owners?
Restaurantji Recommends
Pleasant ordering ,and good customer service ,and good chicken kids liked itParking: Easy access
Atmosphere: 4
Food: 5
Service: 5
Y'all all nasty, and mean, and dirty. Eww big nasty big stank.
Shout out to Casey for going above & beyond tonight! Great customer service is really hard to come by these days. I appreciate you!!
Atmosphere: 5
Food: 5
Service: 5
Just 2 people working in this popeye's,you have to order then you have to pull around ND wait for those sane 2 person to prepare your order. 9 out of 10 times you don't get spicy chicken even if you tell them to make sure it's spicy. Real poor service don't recommend coming here....
Food: 2
Service: 1
The server was very patient and customer friendly he did really well!
Atmosphere: 5
Food: 5
Service: 5