buckle up, i placed an order on doordash, because it’s monday evening and i didn’t want to get my autistic son out, once we were home he doesn’t like to leave. i ordered a 15 lemon pepper wing ( got 4 tenders “ free “ from doordash, came with a ranch ) i also bought an extra ranch i paid $30 + dasher tip of $10. upon getting my food, i realized i had no ranch, not one. so of course i call because i want my ranch for my wings. when i call i start explaining and i said the least you could do is give me my ranch for free because im STILL having to come to your restaurant. the “ manager “ starts to get very rude, overtalking me, telling me to come to the store as a threat, then hangs up in my face, as i’m getting dressed to leave, she calls me back ask me if im still coming, then say how long? hangs up again, so i go to the store to get my ranch, turns out the GM was there and the “ manager “ wasn’t even a manager. the lady starts arguing with me, being very disrespectful, IN FRONT OF THE GM. the GM did NOTHING. he didn’t do anything until i said why is she speaking to me?? neither of them apologized, he did nothing, all while customers are coming in and out. highly unprofessional, the general managers name is malik williams and her name is mahogany. at the end of the day being rude to a paying customer is wild, to do it in front of your GM? insane. they both need to be fired. if you want to be disrespected and not get what you paid for please stop by the rome ga wing stop on turner mCcall have a great day.
Atmosphere: 1
Food: 4
Service: 1
Treena Riseden
I really want to give 1 star because of one employee this guy keeps saying nasty words even after I had to tell him he shouldn’t be saying these things… the food is good all the other employees are great but one bad apple can spoil the whole bunch
Atmosphere: 5
Food: 5
Service: 3
Gene Magnicheri
Good wings and good service.
Atmosphere: 3
Food: 4
Service: 4
Culinary Momma
Liked it ALOT
Atmosphere: 5
Food: 5
Service: 5
K B
I have been here three times now since visiting my family in Rome. This Wing Stop is great! The food is tasty, fresh, and quick. I had a small issue with my most recent order, as I ordered super late at night. After getting home, I noticed that I was missing two of my 5 strips. I tried to call but they were closed. I went by the next day and they were super kind, promptly fixed the issue, and even offered me a drink while I waited. Every time I've been here, the staff is friendly, which makes for such a pleasant experience. This place is a great addition to Rome. Happy you guys are here!
Atmosphere: 5
Food: 5
Service: 5
Ainslee Braden
I’ve always loved wingstop, but today it was awful. Waited over 30 minutes for my food and there was only 1 other family; employees were standing around, cussing with kids in the establishment, food was barely covered in seasoning; my boyfriends wing was cooked- but not completely, and even the fries were off… honestly very disappointed… and won’t be back at the Rome location. They truly need a whole new team..came in on 6/25/2025 it’s now 8:05 we came in around 6:45..I ate 2 of my 6 wings; which is abnormal. Every bite had tons of tendons or something in them; we debated on asking for a refund it was so bad..$42 and I can safely say, it was NOT worth it… I hate to post a bad review but- 🥴my boyfriend is a food critic
Atmosphere: 1
Food: 1
Service: 1
craig layne
The service is always horrible ordered at 7:24pm on the app, received my order at 8:07pm 30 mins after is said it should be ready And this happens almost every time you go there
Atmosphere: 2
Food: 5
Service: 1
Ronald Vasquez
Honesty and kind
Atmosphere: 5
Food: 5
Service: 5
Matthew Stearns
Honesty.... did an amazing job ... she was on point and very informative about the wing stops menu and criteria
buckle up, i placed an order on doordash, because it’s monday evening and i didn’t want to get my autistic son out, once we were home he doesn’t like to leave. i ordered a 15 lemon pepper wing ( got 4 tenders “ free “ from doordash, came with a ranch ) i also bought an extra ranch i paid $30 + dasher tip of $10. upon getting my food, i realized i had no ranch, not one. so of course i call because i want my ranch for my wings. when i call i start explaining and i said the least you could do is give me my ranch for free because im STILL having to come to your restaurant. the “ manager “ starts to get very rude, overtalking me, telling me to come to the store as a threat, then hangs up in my face, as i’m getting dressed to leave, she calls me back ask me if im still coming, then say how long? hangs up again, so i go to the store to get my ranch, turns out the GM was there and the “ manager “ wasn’t even a manager. the lady starts arguing with me, being very disrespectful, IN FRONT OF THE GM. the GM did NOTHING. he didn’t do anything until i said why is she speaking to me?? neither of them apologized, he did nothing, all while customers are coming in and out. highly unprofessional, the general managers name is malik williams and her name is mahogany. at the end of the day being rude to a paying customer is wild, to do it in front of your GM? insane. they both need to be fired. if you want to be disrespected and not get what you paid for please stop by the rome ga wing stop on turner mCcall
have a great day.
Atmosphere: 1
Food: 4
Service: 1
I really want to give 1 star because of one employee this guy keeps saying nasty words even after I had to tell him he shouldn’t be saying these things… the food is good all the other employees are great but one bad apple can spoil the whole bunch
Atmosphere: 5
Food: 5
Service: 3
Good wings and good service.
Atmosphere: 3
Food: 4
Service: 4
Liked it ALOT
Atmosphere: 5
Food: 5
Service: 5
I have been here three times now since visiting my family in Rome. This Wing Stop is great! The food is tasty, fresh, and quick. I had a small issue with my most recent order, as I ordered super late at night. After getting home, I noticed that I was missing two of my 5 strips. I tried to call but they were closed. I went by the next day and they were super kind, promptly fixed the issue, and even offered me a drink while I waited. Every time I've been here, the staff is friendly, which makes for such a pleasant experience. This place is a great addition to Rome. Happy you guys are here!
Atmosphere: 5
Food: 5
Service: 5
I’ve always loved wingstop, but today it was awful. Waited over 30 minutes for my food and there was only 1 other family; employees were standing around, cussing with kids in the establishment, food was barely covered in seasoning; my boyfriends wing was cooked- but not completely, and even the fries were off… honestly very disappointed… and won’t be back at the Rome location. They truly need a whole new team..came in on 6/25/2025 it’s now 8:05 we came in around 6:45..I ate 2 of my 6 wings; which is abnormal. Every bite had tons of tendons or something in them; we debated on asking for a refund it was so bad..$42 and I can safely say, it was NOT worth it… I hate to post a bad review but- 🥴my boyfriend is a food critic
Atmosphere: 1
Food: 1
Service: 1
The service is always horrible ordered at 7:24pm on the app, received my order at 8:07pm 30 mins after is said it should be ready
And this happens almost every time you go there
Atmosphere: 2
Food: 5
Service: 1
Honesty and kind
Atmosphere: 5
Food: 5
Service: 5
Honesty.... did an amazing job ... she was on point and very informative about the wing stops menu and criteria
Atmosphere: 5
Food: 5
Service: 5
Honesty was very hard working and very welcoming.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Honesty is really nice and very social 10/10 service
Atmosphere: 5
Food: 5
Service: 5
Honesty was very nice and charismatic.
Atmosphere: 5
Food: 5
Service: 5
Honesty is very hardworking very welcoming and caring
Atmosphere: 5
Food: 5
Service: 5
Lively atmosphere great customer service
Atmosphere: 5
Food: 5
Service: 5
Honesty was a great host and made the experience great.
Atmosphere: 5
Food: 5
Service: 5
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