Dunkin'

11706 Alpharetta Hwy Suite 400, Roswell
(770) 664-8817

Recent Reviews

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Amazing quality and service. One of the few locations that keeps their doughnuts stocked appropriately. This is one of the best Dunkin' Donuts I have ever frequented, and there have been a few :D They should be very proud of the way they run their store.**Update...We have never encountered a more obfuscatuve or disingenuous responsibility sliding punk. This was truly a new breed of gross. We will never again visit this establishment. Burns a whole gift card, but oh, well.

Atmosphere: 1

Service: 1

Cathy Ulshafer

This is exactly what you expect of a Dunkin donuts. Good coffee. Best crullers

Atmosphere: 1

Food: 4

Service: 4

Recommended dishes: Doughnut, Sourdough Breakfast Sandwich, Donuts

Alex Kim

Cold brew made right, ready when I ordered it.

Food: 5

Service: 5

Timothy Scott

I don’t leave a whole lot of reviews but I’ve been going there almost every day for years. It seems like once every two weeks they screw up my coffee and don’t put granulated sugar in it and I do not like the simple syrup I drink a quarter of it yesterday when they messed it up and I threw it out I was running late to work. They were busy. Did not have time to wait on a new one. They said I could get it tomorrow. Some dude I never seen before claiming to be a manager says I can give you a discount but I can’t give you a free one. It’s not the two dollars that bothers me it’s the principal if you screw up my order you make it right yesterday I paid for something that I don’t like And open the front door as soon as I realized they didn’t put the right sugar in there. Told them what’s up they said it would be fixed. It’s not rocket science. I’m in the restaurant industry and my restaurant is much busier than Dunkin’ Donuts mess up my order, I want my free drink.

Christy Lynn

Always excellent service & food, especially the snackin bacon paired with a chocolate donut and frozen coffee. Delish!

J2 Technology

The donut they serve me is a leftover donut. It’s dry, hard and can’t be eaten. Waste of $15 for a dozen. Going to trash. Don’t recommend this location. Obviously the heart shape donut is leftover of valentine, which is 4 days ago!Very

Atmosphere: 2

Food: 1

Service: 1

Tammye B /Conquer N Care

2 donuts was almost $3, and they were not fresh. I went early in the morning.

Atmosphere: 4

Food: 2

Service: 3

Recommended dishes: Doughnut

Dan Jackson

Bathrooms not cleaned in weeks. Men's room unusable. Ladies room gross also no toilet paper. Unacceptable for a national chain.

Atmosphere: 1

Jarvis M

Worst customer service I have experienced. They just throw my food together. The lady and guy playing and laughing and half way making my order. I wanted to leave everything I had and not even ask for my money. I will never go here again and speard the word to not

Atmosphere: 1

Food: 2

Service: 1

Alysia Capriola

Absolutely horrible service and the women working the drive through is extremely rude. She refused to give me her name and told me I could report her to anyone I wanted to and she didn’t care. I was charged and given the incorrect food and treated as if I did something wrong. She asked me my order twice and each time with a nastier attitude. The manager took care of my refund when I went inside but I will never return to this location due to being treated poorly for something I didn’t do and then blamed for it. Plenty of other breakfast choices in the area. I left my free food to be thrown in the trash where it belongs.

Atmosphere: 1

Food: 1

Service: 1

Deitra Duncan

Recently shopped on a Sunday evening, and the assistant store manager was simply nasty, unkind, and disrespectful. She was an African-American lady fairly young, and I am probably old enough for her mother and I wanted to model for her kindness. After all it’s free. Instead, she refused to serve me. What’s sad is that the other young lady who was behind her was helpless. I did report this to the store manager, but this is not a place that I would ever shop again.

Atmosphere: 1

Food: 1

Service: 1

Keith Lewis

If I could tell u how gross this place feels. The lack of respect and the fact I have ordered same thing for yrs and everytime I end up at this location the lady making food screws up my order everytime. Seems like she needs to be trained on how to read and monitor and be told to keep her tongue in her mouth. it's extremely gross to see that. Also the staff is very rude the young man at the drive thru is great but all the other staff seem to not know how to greet ppl or multi task. I wait for 5 mins to order inside and I'm just stared at while they wipe off counter and wak around aimlessly. This location make this nice area feel very run down and rude. Can't say I wanna ever stop in here again can only imagine what's behind what we see.

Atmosphere: 1

Food: 1

Service: 1

Peter Tello

Every time I go in through the drive-thru there is a problem at this specific location, I conveniently stop here because it's on my way to work but unfortunately we will not be coming back again, their customer service is way far out of the

Atmosphere: 3

Food: 3

Service: 1

Austin Santos

Didn't bother getting a doughnut. Walked in waited 2+ minutes with no one there to help us.Someone finally walked out with no sense of urgency and just says in a dismissive tone. (Just a minute)Not the way to treat guests.

Atmosphere: 1

Service: 1

Devin Staley

Employees including manager touch food without gloves. Espresso is never made fresh. Hardly anyone washes hands coming from the bathroom.

Atmosphere: 1

Food: 1

Service: 1

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