Dude was looking down on his phone Emphatically ignoring me for a good minute. Then mumbles to the girl in the back to come out & offer some service. Rude as hell lol, what are you even there
Atmosphere: 1
Food: 4
Service: 1
MaIsha Thompson
Don’t ask for substitutes just get everything exactly how it’s supposed to be or else this will be the result…breakfast
Atmosphere: 2
Food: 2
Service: 2
Swish STL
I Usually only go for Happy Hour 7-9 A.M. Half off smoothies. Such a great promotion. Perfect way to start your day.
Krystal E Scott
I don’t know what’s going on with places these days, but service is just not good. I asked for a thick smoothie and received it running like water, the MANAGER, came from the back with a bucket of mop water in his hand, he then went over to remake my smoothie. I asked him to wash his hands, but he smiled and spoke to me in a passive aggressive manner. He didn’t wash his hands and I asked for a refund! Get better people to work for you! He’s not one of them.. definitely following up on this service
rbjunk
Definition of a bad "restaurant". We walked in and there were maybe 3 people there and we waited over a minute to even get recognized by a staff member. "What do you want?" Is the only thing he says, not a hello or anything. After ordering a single sunrise sunset smoothie we wait more than 20 minutes when there are only 3 other customers. The quality of the smoothie was not very great and for 7 dollars I expected to at least taste some of the ingredients like the orange juice and strawberry but all you can taste is an overwhelming amount of mango and the smoothie is so thick it's hard to use the straw.
solangeatlanta
The smoothie tasted like made it with water and fruit. I will give a 3 out of 5
Savannah
Great smoothies especially on hot days like this past week!
The G.
Y'all need to give that white boy raise !!!!!! I went in there yesterday to get some food and he said he was the only one working because everyone else called out. I get a beach club salad and a lean machine and it feels like every other time i go in there one of the others messes my salad up/ something is missing from it but it's usually just something small and can be fixed. this time, even with him working by himself, the dude made my whole order with no issues about it!!
Logan G.
We waited ten minutes in line while the workers were making orders. They saw us standing there but didn't come over to great us or communicate what the backup was. I have never had such a bad experience at tropical smoothie.
My experience at this TSC is always pleasant. The staff at this location are very friendly and the smoothies are delicious! Thanks Kaylee and Nickolai for the amazing customer service experience(s).
gigi4860
Andy is a great welcoming guy, has great knowledge of the products. Everytime i go there i am served quickly and my order is always correct. A fine establishment!
claire
i had the worst experience that i have ever had at a tropical smoothie due to andy (the worker). he was extremely rude when asking where my pre ordered smoothie was and he told me it was not his problem since i ordered on postmates. due to andy i will never go to tropical smoothie again. once i had to reorder my smoothie, he added way to much ice causing me to not even be able to drink my smoothie. i’m extremely disappointed and upset with tropical and andy.
Ruby Jackson
Very disappointed. I went to this location for the first time and service was absent. I stood at the counter to order for 5 minutes and the two workers just looked at me and kept doing what they were doing. They did not acknowledge me, did even so much as say I will be right with you nothing at all and it wasn’t even busy. I left and went to my car and immediately contacted corporate office. I do hope the are disciplined behind these actions because it’s very unacceptable!!!
Kelly C
Paid 14$ for 2 smoothies, Kaili needs to improve on the smoothies, tastes like straight water!
Amazing and delicious
Atmosphere: 4
Food: 5
Service: 3
Dude was looking down on his phone Emphatically ignoring me for a good minute. Then mumbles to the girl in the back to come out & offer some service. Rude as hell lol, what are you even there
Atmosphere: 1
Food: 4
Service: 1
Don’t ask for substitutes just get everything exactly how it’s supposed to be or else this will be the result…breakfast
Atmosphere: 2
Food: 2
Service: 2
I Usually only go for Happy Hour 7-9 A.M. Half off smoothies. Such a great promotion. Perfect way to start your day.
I don’t know what’s going on with places these days, but service is just not good. I asked for a thick smoothie and received it running like water, the MANAGER, came from the back with a bucket of mop water in his hand, he then went over to remake my smoothie. I asked him to wash his hands, but he smiled and spoke to me in a passive aggressive manner. He didn’t wash his hands and I asked for a refund! Get better people to work for you! He’s not one of them.. definitely following up on this service
Definition of a bad "restaurant". We walked in and there were maybe 3 people there and we waited over a minute to even get recognized by a staff member. "What do you want?" Is the only thing he says, not a hello or anything. After ordering a single sunrise sunset smoothie we wait more than 20 minutes when there are only 3 other customers. The quality of the smoothie was not very great and for 7 dollars I expected to at least taste some of the ingredients like the orange juice and strawberry but all you can taste is an overwhelming amount of mango and the smoothie is so thick it's hard to use the straw.
The smoothie tasted like made it with water and fruit. I will give a 3 out of 5
Great smoothies especially on hot days like this past week!
Y'all need to give that white boy raise !!!!!! I went in there yesterday to get some food and he said he was the only one working because everyone else called out. I get a beach club salad and a lean machine and it feels like every other time i go in there one of the others messes my salad up/ something is missing from it but it's usually just something small and can be fixed. this time, even with him working by himself, the dude made my whole order with no issues about it!!
We waited ten minutes in line while the workers were making orders. They saw us standing there but didn't come over to great us or communicate what the backup was. I have never had such a bad experience at tropical smoothie.
Restaurantji Recommends
My experience at this TSC is always pleasant. The staff at this location are very friendly and the smoothies are delicious! Thanks Kaylee and Nickolai for the amazing customer service experience(s).
Andy is a great welcoming guy, has great knowledge of the products. Everytime i go there i am served quickly and my order is always correct. A fine establishment!
i had the worst experience that i have ever had at a tropical smoothie due to andy (the worker). he was extremely rude when asking where my pre ordered smoothie was and he told me it was not his problem since i ordered on postmates. due to andy i will never go to tropical smoothie again. once i had to reorder my smoothie, he added way to much ice causing me to not even be able to drink my smoothie. i’m extremely disappointed and upset with tropical and andy.
Very disappointed. I went to this location for the first time and service was absent. I stood at the counter to order for 5 minutes and the two workers just looked at me and kept doing what they were doing. They did not acknowledge me, did even so much as say I will be right with you nothing at all and it wasn’t even busy. I left and went to my car and immediately contacted corporate office. I do hope the are disciplined behind these actions because it’s very unacceptable!!!
Paid 14$ for 2 smoothies, Kaili needs to improve on the smoothies, tastes like straight water!