This is a 30 minute wait and I feel like that’s unacceptable and they don’t have that many people and service in the line was long.
Atmosphere: 1
Food: 5
Service: 1
Jose Ortiz
I don’t complain much but tonight , I ordered a large chili with extra cheese I got it with no cheese and they had no crackers not a big deal my friend ordered a double cheeseburger and got a single cheeseburger and we ordered a junior hamburger with just ketchup and onion it came out with everything, with no gloves they grab and extra patty and proceeded to add it to the burger to make it a double, the junior hamburger they removed the buns and grab to fresh buns added just ketchup. the manager had a attitude towards us cause we demanded extra cheese and my friend complained about the burger mind you I was charged for the extra cheese and double cheeseburger . I have never experienced such poor service usually they would remake the burgers but the manager was standing watching them so I guess this how they do it now at Wendy’s , I come here all the time and somedays are better than others but after tonight never again .
Atmosphere: 5
Food: 1
Service: 1
Canid
It's alright ig
Atmosphere: 3
Food: 4
Service: 2
Devin Haley
This place would be a 0 if I could put one. Multiple times this restaurant would state cash only just because the drive thru worker did not want to deal with customers. The general manager Sarah will refuse to give out information when asked and always has a rude attitude. This is a local franchise so corporate can not do anything about it. When asked for the owners number Sarah would refuse to give it out. When employess need their pay stubs or checks she states she can not do anything about but she can. When it comes to service Sarah will hang up the phone instantly if you have a complaint or have another employee pretend to be the manager. They also admitted to pretend to be out of food just so they get their drive thru time back to normal. If you get your food and its cold she will refuse to replace it. She will also walk in the office if customers need to talk to her. Again this is a local franchise and she refuses to give out the owners or general managers number so you can make a proper complaint.
Atmosphere: 1
Service: 1
Debi Bartlett
We ordered an apple pecan salad. The chicken in the salad was so hard that you couldn’t even chew it. We had to take all the chicken out of the salad because It was dark brown and dried out. I will not go back to that Wendy’s for another salad. It’s very sad to see how this Wendy’s has gone downhill. I hope the manager is able to get this message.
Atmosphere: 3
Food: 1
Service: 4
Christie Bolden
The food was warm and we ordered a large meal but the fries were like getting a small fries instead of a large check your food before leaving if you use the drive through
Atmosphere: 5
Food: 4
Service: 5
Michelle Clark
Not worth the time or the money food was cold bread was hard as a brick meat looked like it was reheated and rubbery .and this was not the first time it was bad will not be back to this store .and also employees need to be working not flirting with each other do better royston
Atmosphere: 1
Food: 1
Service: 1
William Newsom
Employees all on their phones while making orders incorrectly. NO soap or paper towels in Men's room.. Chaotic meal adventure.
This store in Royston ga is the best, I love each person that works here. There all so nice and very family atmosphere,
Atmosphere: 5
Food: 5
Service: 5
James Jones
This Wendy's in royston is the best, every time I come in here they are really friendly. Sara is so fun to talk to, when you take the time to get to know her and her team they are a family
Atmosphere: 5
Food: 5
Service: 5
Razor Fang
Wow Sarah is amazing! I asked for a rather complex order and it was done in what felt like record time, plus the atmosphere coming from the kitchen was absolutely static. There was laughing, people were pulling each other's legs. It sounded like more a family than a business. It was enough for me to consider putting in an application to this location.
It was down right awful we won't be going back
Atmosphere: 1
Food: 1
Service: 1
The worst Wendy’s in GA
Atmosphere: 1
Food: 1
Service: 1
This is a 30 minute wait and I feel like that’s unacceptable and they don’t have that many people and service in the line was long.
Atmosphere: 1
Food: 5
Service: 1
I don’t complain much but tonight , I ordered a large chili with extra cheese I got it with no cheese and they had no crackers not a big deal my friend ordered a double cheeseburger and got a single cheeseburger and we ordered a junior hamburger with just ketchup and onion it came out with everything, with no gloves they grab and extra patty and proceeded to add it to the burger to make it a double, the junior hamburger they removed the buns and grab to fresh buns added just ketchup. the manager had a attitude towards us cause we demanded extra cheese and my friend complained about the burger mind you I was charged for the extra cheese and double cheeseburger . I have never experienced such poor service usually they would remake the burgers but the manager was standing watching them so I guess this how they do it now at Wendy’s , I come here all the time and somedays are better than others but after tonight never again .
Atmosphere: 5
Food: 1
Service: 1
It's alright ig
Atmosphere: 3
Food: 4
Service: 2
This place would be a 0 if I could put one. Multiple times this restaurant would state cash only just because the drive thru worker did not want to deal with customers. The general manager Sarah will refuse to give out information when asked and always has a rude attitude. This is a local franchise so corporate can not do anything about it. When asked for the owners number Sarah would refuse to give it out. When employess need their pay stubs or checks she states she can not do anything about but she can. When it comes to service Sarah will hang up the phone instantly if you have a complaint or have another employee pretend to be the manager. They also admitted to pretend to be out of food just so they get their drive thru time back to normal. If you get your food and its cold she will refuse to replace it. She will also walk in the office if customers need to talk to her. Again this is a local franchise and she refuses to give out the owners or general managers number so you can make a proper complaint.
Atmosphere: 1
Service: 1
We ordered an apple pecan salad. The chicken in the salad was so hard that you couldn’t even chew it. We had to take all the chicken out of the salad because It was dark brown and dried out. I will not go back to that Wendy’s for another salad. It’s very sad to see how this Wendy’s has gone downhill. I hope the manager is able to get this message.
Atmosphere: 3
Food: 1
Service: 4
The food was warm and we ordered a large meal but the fries were like getting a small fries instead of a large check your food before leaving if you use the drive through
Atmosphere: 5
Food: 4
Service: 5
Not worth the time or the money food was cold bread was hard as a brick meat looked like it was reheated and rubbery .and this was not the first time it was bad will not be back to this store .and also employees need to be working not flirting with each other do better royston
Atmosphere: 1
Food: 1
Service: 1
Employees all on their phones while making orders incorrectly. NO soap or paper towels in Men's room.. Chaotic meal adventure.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Nasty slow
Atmosphere: 1
Food: 1
Service: 1
Chicken wrap was disgusting!!!!!!
Atmosphere: 4
Food: 1
Service: 5
This store in Royston ga is the best, I love each person that works here. There all so nice and very family atmosphere,
Atmosphere: 5
Food: 5
Service: 5
This Wendy's in royston is the best, every time I come in here they are really friendly. Sara is so fun to talk to, when you take the time to get to know her and her team they are a family
Atmosphere: 5
Food: 5
Service: 5
Wow Sarah is amazing! I asked for a rather complex order and it was done in what felt like record time, plus the atmosphere coming from the kitchen was absolutely static. There was laughing, people were pulling each other's legs. It sounded like more a family than a business. It was enough for me to consider putting in an application to this location.
Atmosphere: 5
Food: 5
Service: 5
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