Rude employees. I stopped by the store and the employees informed me, "my lights aren't on. We're not open." I asked, "when do you open?" They snapped back, "When my lights come on!" Not sure when "my lights come on" O'clock is. Very rude. I will not stop there again!
Atmosphere: 1
Service: 1
Amber Gray-Kurz
I went to order original pretzel nuggets but they were out. They said it would take ten minutes to make more. I was the only one waiting in the area. Instead of making the nuggets I ordered first I watched them make the Cinnamon Sugar Pretzel Nuggets instead. I thought maybe someone else had ordered them but no one every came up to get them. They just put them on the hot plate. I received the original pretzel nuggets about 15 minutes after I went up to the counter.
Food: 3
Service: 1
Gina Scarponi
Not sure what was nastier, the food or the attitude from the women working the counter. My cinnamon bites were half empty, stale and burnt. When I asked to swap them out she told me I could get a refund or get the f out, in front of my six year old daughter. Definitely overcharged and would not provide me with a receipt. Absolutely no selection, nothing being made, nothing fresh or new.
Atmosphere: 1
Food: 1
Service: 1
Selena Browning
We stopped on our way out of town and the gal running this particular airport storefront was spectacular. The case was full and the pretzel bites and lemonade we had were delightful. Better than all that was the service we received... when I mentioned loving the almond pretzel, she told me all I had to do was ask and she'd make me one fresh if I had a few minutes. All the products we had were the best we've had (and we're Auntie Anne's regulars) and the EXCELLENT SERVICE was the icing on the cake. Thanks Akua, Auntie Anne's is lucky to have you!
Atmosphere: 5
Food: 5
Service: 5
Monica Bauer
They are way overcharging and pocketing the money. I suggest management lol oks into this. I was charged almost $10.00 for what everywhere else charges $5.61.
Anthony Doe
I went there for a snack. Selection was minimal at best. Only salted pretzels were available. The employee puts one in a bag and rings me up at SEVEN DOLLARS AND FIFTY CENTS!!! When I questioned it, I got an unsympathetic attitude. I said no, I’m sorry but that is absolutely ridiculous, $7.50 for a freaking pretzel!!! They can keep it at that price!
Atmosphere: 1
Food: 1
Service: 1
Nicole Lohr
How is this place still open? Absolutely incredibly rude staff. Never again. Don’t waste your money or time. Reviews are completely accurate on here. Yikes.
Atmosphere: 1
Food: 1
Service: 1
Nick Lindsay
Walked up at 3pm on a Friday before flight. 3 people behind counter, 2 on their phones, they said they would open up in 30 minutes. Came back at 3:30pm and the two employees were chatting with each other, said it would be at least 30 more minutes. It appeared they were just sitting around to avoid opening. The dough was out and uncooked, so they clearly were not waiting on anything.
Atmosphere: 1
Service: 1
Simon Gomez
Nice place… but go to get some pretzels and the lady says they need at least 20 minutes because they are “stocking up”. Clear cups and bags of pretzels already served behind the window, but none of the 3 employees could take an order or check out a customer due to “stocking up” supplies for the next 20 minutes. 3pm on a
Atmosphere: 2
Food: 1
Service: 1
Bill Reynolds
Waited 15 minutes, no one at register to order from the whole time. If I were the owner, I’d wonder why sales are so low…?
I fly out of Sav every couple of weeks and this store is always open but never has anything stocked or available. It’s almost become a game at this point when I get to the airport to see if they have anything as I walk by.
Atmosphere: 2
Food: 5
Service: 2
Andrew Budziak
Best pretzels
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzel
Julian Malcolm
The staff are doing the best they can. The management is horrible and it should probably just close. There are about three menu items and they are always out of stock. They don’t accept cash but neither do any of the stores in this awful airport. Just get food before coming here because it is a wicked big waste of time.
Atmosphere: 1
Food: 4
Service: 5
Recommended dishes: Pretzel
Mohamed Ibrahim
It’s 10:00 am EST, Sunday July 28, 2024 in Savannah Georgia airport. I asked the lady working at the Auntie Anne’s if they are open, her response was very strange “I will open when I complete filling up the display!”. I asked her when is that in time so I am able compare it to my flight, the answer was the same with firm voice as I was bothering her. I love eating at Auntie Anne’s and have tried it every place I travelled to, as long as it is available. I feel the service is getting worse recently and the food quality is getting less than what it used to be. Very disappointing!!!!
Atmosphere: 1
Food: 1
Service: 1
Neika C
I was literally looking at the person putting fresh pretzels in the bag and she would not sell them to me and said to come back in 30 minutes. I was 3 feet away and she’s turning away customers instead of selling hot pretzels.
Rude employees. I stopped by the store and the employees informed me, "my lights aren't on. We're not open."
I asked, "when do you open?"
They snapped back, "When my lights come on!"
Not sure when "my lights come on" O'clock is.
Very rude. I will not stop there again!
Atmosphere: 1
Service: 1
I went to order original pretzel nuggets but they were out. They said it would take ten minutes to make more. I was the only one waiting in the area. Instead of making the nuggets I ordered first I watched them make the Cinnamon Sugar Pretzel Nuggets instead. I thought maybe someone else had ordered them but no one every came up to get them. They just put them on the hot plate. I received the original pretzel nuggets about 15 minutes after I went up to the counter.
Food: 3
Service: 1
Not sure what was nastier, the food or the attitude from the women working the counter. My cinnamon bites were half empty, stale and burnt. When I asked to swap them out she told me I could get a refund or get the f out, in front of my six year old daughter. Definitely overcharged and would not provide me with a receipt. Absolutely no selection, nothing being made, nothing fresh or new.
Atmosphere: 1
Food: 1
Service: 1
We stopped on our way out of town and the gal running this particular airport storefront was spectacular. The case was full and the pretzel bites and lemonade we had were delightful. Better than all that was the service we received... when I mentioned loving the almond pretzel, she told me all I had to do was ask and she'd make me one fresh if I had a few minutes. All the products we had were the best we've had (and we're Auntie Anne's regulars) and the EXCELLENT SERVICE was the icing on the cake. Thanks Akua, Auntie Anne's is lucky to have you!
Atmosphere: 5
Food: 5
Service: 5
They are way overcharging and pocketing the money.
I suggest management lol oks into this.
I was charged almost $10.00 for what everywhere else charges $5.61.
I went there for a snack. Selection was minimal at best. Only salted pretzels were available. The employee puts one in a bag and rings me up at SEVEN DOLLARS AND FIFTY CENTS!!! When I questioned it, I got an unsympathetic attitude. I said no, I’m sorry but that is absolutely ridiculous, $7.50 for a freaking pretzel!!! They can keep it at that price!
Atmosphere: 1
Food: 1
Service: 1
How is this place still open? Absolutely incredibly rude staff. Never again. Don’t waste your money or time. Reviews are completely accurate on here. Yikes.
Atmosphere: 1
Food: 1
Service: 1
Walked up at 3pm on a Friday before flight. 3 people behind counter, 2 on their phones, they said they would open up in 30 minutes. Came back at 3:30pm and the two employees were chatting with each other, said it would be at least 30 more minutes. It appeared they were just sitting around to avoid opening. The dough was out and uncooked, so they clearly were not waiting on anything.
Atmosphere: 1
Service: 1
Nice place… but go to get some pretzels and the lady says they need at least 20 minutes because they are “stocking up”. Clear cups and bags of pretzels already served behind the window, but none of the 3 employees could take an order or check out a customer due to “stocking up” supplies for the next 20 minutes. 3pm on a
Atmosphere: 2
Food: 1
Service: 1
Waited 15 minutes, no one at register to order from the whole time. If I were the owner, I’d wonder why sales are so low…?
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I fly out of Sav every couple of weeks and this store is always open but never has anything stocked or available. It’s almost become a game at this point when I get to the airport to see if they have anything as I walk by.
Atmosphere: 2
Food: 5
Service: 2
Best pretzels
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzel
The staff are doing the best they can. The management is horrible and it should probably just close. There are about three menu items and they are always out of stock. They don’t accept cash but neither do any of the stores in this awful airport. Just get food before coming here because it is a wicked big waste of time.
Atmosphere: 1
Food: 4
Service: 5
Recommended dishes: Pretzel
It’s 10:00 am EST, Sunday July 28, 2024 in Savannah Georgia airport. I asked the lady working at the Auntie Anne’s if they are open, her response was very strange “I will open when I complete filling up the display!”. I asked her when is that in time so I am able compare it to my flight, the answer was the same with firm voice as I was bothering her.
I love eating at Auntie Anne’s and have tried it every place I travelled to, as long as it is available. I feel the service is getting worse recently and the food quality is getting less than what it used to be. Very disappointing!!!!
Atmosphere: 1
Food: 1
Service: 1
I was literally looking at the person putting fresh pretzels in the bag and she would not sell them to me and said to come back in 30 minutes. I was 3 feet away and she’s turning away customers instead of selling hot pretzels.
Service: 1
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