It's the worst service and full of sugar. It crushed ice and sugar flavor drinks!
Atmosphere: 1
Food: 1
Service: 1
Christen Ivey
Sooo I asked the cashier if the pearls can pop. I’m new to the Boba Game so I didn’t know. And she said yea. So I ordered the brown sugar Pearl and kept saying with the popping pearls.When I get it and find out it’s not popping I get told by the manager that it doesn’t come with popping pearls. So I give them back the drink and tell them I will reorder. When I wait in the line and get back to the register I’m told I have to pay again without a refund. The manager told the girl to say that! So I said to the cashier, that it wasn’t my fault because I asked her if they popped. So the manager said they can subtract a dollar for the pearls. So ridiculous that they rather lose a returning customer over $7 that was their mistake. The front girl was polite but the manager doesn’t care about her customers or at least not me or my money. That’s how I felt anyways.
Service: 1
Peter Bonilla
Boba tea can be a rarity to find in Savannah. So they really went out of the park here and its pretty reasonably priced too. I usually get either honeydew or taro and my partner usually gets strawberry. Definitely come here if you want some boba while in Savannah and not kung poo dusty tea.Also come here not on the weekend because then 20 giggling scad girls and theys will be congregating and it will take an hour to order a drink.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: With Pearls, Strawberry Yoghurt Smoothie
Makenzie Mooney
Kid-friendliness: Nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: With Pearls, Mango
April Martinez
I got a coconut coffee drink- so good. Good service too.
Food: 5
Service: 5
Harlan
I went here with my brother and we loved it! The cashier (I think her name was Jiye) was so nice and I asked for her suggestion on what to get and now I’m hooked. We went on Saturday a few weeks back and have come back a couple times since.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: With Pearls
Shawna S.
Customer service was horrible no professionalism at all and not courtesy. My daughter and I ordered two bobas Taro frozen with boba. They gave me ice Taro boba of which I didn't ask for. They refused to make it saying that they don't have frozen and was rude towards us. I would not recommend this at all.. no matter what the food customer service will make your business successful and great.
Ivy Inveninato
Bubble teas are amazing every time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: With Pearls
Zachary B.
One of there employees where eyeing me down and doing hand gestures there tea was good but I would not recommend the strawberry bubble so 3 stars
Frank Unger
Refused to give us a drink/refund after my son received a disgusting, overly sweet drink. We were extremely polite! Rude and mean man treated us like garbage. Any other place would try to please the customer or offer a refund! Shoppers
Love coming here for their bubble tea, came here during lunch so it wasn't too busy, reasonable price, and excellent service.
Nathan Beto
my daughter and a friend of hers visit y'all today while on field trip. evidently they stood there for an hour after paying and when asked for a refund y'all refused. really way to take advantage of 12-year-old kids. that's pathetic
Jon S.
I'm glad a respected chain is in Savannah. I wish Chatime was available where I'm from. This Chatime has all the typical drinks the chain has. I'm thankful that there is roasted milk tea and tieguanying at the location. Unfortunately, some of the nuanced flavors were not available as their current menu fits the primary demographics. Wish some of other Chatime drinks like Golden Lily was available. Not sure why people are upset with the service, it's not as bad as the reviewers say.
Coleman Gross
The Boba Teas Are Very Good The Staff Is Sweet,Loving And Caring For Their Customers Im Glad I Have This Gem In Savannah GA:)Kid-friendliness: Hard Working Customers
Ahna Sampson
Favorite boba place in town. Wish they had more around Savannah! Or a drive through! Though, for me, that would be dangerous ??? best in Savannah. The Milky Taro is my go-to, with boba
It's the worst service and full of sugar. It crushed ice and sugar flavor drinks!
Atmosphere: 1
Food: 1
Service: 1
Sooo I asked the cashier if the pearls can pop. I’m new to the Boba Game so I didn’t know. And she said yea. So I ordered the brown sugar Pearl and kept saying with the popping pearls.When I get it and find out it’s not popping I get told by the manager that it doesn’t come with popping pearls. So I give them back the drink and tell them I will reorder. When I wait in the line and get back to the register I’m told I have to pay again without a refund. The manager told the girl to say that! So I said to the cashier, that it wasn’t my fault because I asked her if they popped. So the manager said they can subtract a dollar for the pearls. So ridiculous that they rather lose a returning customer over $7 that was their mistake. The front girl was polite but the manager doesn’t care about her customers or at least not me or my money. That’s how I felt anyways.
Service: 1
Boba tea can be a rarity to find in Savannah. So they really went out of the park here and its pretty reasonably priced too. I usually get either honeydew or taro and my partner usually gets strawberry. Definitely come here if you want some boba while in Savannah and not kung poo dusty tea.Also come here not on the weekend because then 20 giggling scad girls and theys will be congregating and it will take an hour to order a drink.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: With Pearls, Strawberry Yoghurt Smoothie
Kid-friendliness: Nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: With Pearls, Mango
I got a coconut coffee drink- so good. Good service too.
Food: 5
Service: 5
I went here with my brother and we loved it! The cashier (I think her name was Jiye) was so nice and I asked for her suggestion on what to get and now I’m hooked. We went on Saturday a few weeks back and have come back a couple times since.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: With Pearls
Customer service was horrible no professionalism at all and not courtesy. My daughter and I ordered two bobas Taro frozen with boba. They gave me ice Taro boba of which I didn't ask for. They refused to make it saying that they don't have frozen and was rude towards us. I would not recommend this at all.. no matter what the food customer service will make your business successful and great.
Bubble teas are amazing every time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: With Pearls
One of there employees where eyeing me down and doing hand gestures there tea was good but I would not recommend the strawberry bubble so 3 stars
Refused to give us a drink/refund after my son received a disgusting, overly sweet drink. We were extremely polite! Rude and mean man treated us like garbage. Any other place would try to please the customer or offer a refund! Shoppers
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Love coming here for their bubble tea, came here during lunch so it wasn't too busy, reasonable price, and excellent service.
my daughter and a friend of hers visit y'all today while on field trip. evidently they stood there for an hour after paying and when asked for a refund y'all refused. really way to take advantage of 12-year-old kids. that's pathetic
I'm glad a respected chain is in Savannah. I wish Chatime was available where I'm from. This Chatime has all the typical drinks the chain has. I'm thankful that there is roasted milk tea and tieguanying at the location. Unfortunately, some of the nuanced flavors were not available as their current menu fits the primary demographics. Wish some of other Chatime drinks like Golden Lily was available. Not sure why people are upset with the service, it's not as bad as the reviewers say.
The Boba Teas Are Very Good The Staff Is Sweet,Loving And Caring For Their Customers Im Glad I Have This Gem In Savannah GA:)Kid-friendliness: Hard Working Customers
Favorite boba place in town. Wish they had more around Savannah! Or a drive through! Though, for me, that would be dangerous ??? best in Savannah. The Milky Taro is my go-to, with boba