my pizza i bought last night was nasty: it had minimal sauce on it. i called and spoke with the general manager today, and she hung up the phone TWICE. when i called a third time, she put the call on hold. i’ve had pizza from the Sandfly, GA location many times with no issues. the employee seemed to be working alone last night. i’m not sure if that is what caused the pizza to come out NASTY from her rushing or perhaps tired. i will not order from this location again.
Atmosphere: 3
Food: 1
Service: 1
Erica Scriven
UPDATE: After holding for over an hour and a half the manager credited us and still made a delivery. I'm very happy with how they rectified this ordeal!
I ordered my food at 1:48p, received a text 2:29p that it was in the way and the pizza never arrived. I've been in hold with the store for 37 minutes. The call just keeps cycling.
Service: 5
Grant Wilson
What you would expect
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Extra Large New York Style Pizza
david owens
You guys suck at your job
Service: 1
T Best
They only had 2 workers in the kitchen then they were playing cursing rap music while it was working they let my pizza get cold while I was standing there waiting for it to be done
Atmosphere: 1
Food: 3
Service: 2
Dana R
My rating is for one young man that makes pizza at this location, he is the hardest working, most committed employee this business could ever hope to find. His pay should be tripled! So many nights he is the ONLY employee but slings pizza, never stops until they are all done. I was furious I waited 2 hours because he had no help, but he didn't slow down once. Pay Him More!!
Lynsey Clements
This place doesn’t deserve stars…. The absolute worst service I have ever experienced. Both shift manager and store manager did not care at all about my bad experience. I will never order from that Papa John’s again…
Service: 1
Ray Mills
It’s supposed to be the pizza equivalent of fast food. So when I place an order and told it will be ready in 12 minutes for pickup I believe them. But after arriving 12 minutes later and then sitting there for another hour and still no pie, I eventually left without it. What bugged me the most was the lack of leadership in the branch. I was told after 30mins it would be just 5 more minutes - not. Bad end to a great day. Lost a customer.
Atmosphere: 1
Food: 3
Service: 1
Jerald Harper
Pizza came quick and it was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
David Hartung
Thank you Thomas for taking care of our family and providing such great service...
We stayed at the Forest Gun club and had delivery. It was fresh and hot. Delivery was exactly when they said it would be there. Pizza was great but not quite enough marinara sauce on the new style (only con for us) The other was amazing. We ordered the new style pepperoni and spinach tomato Alfredo pizza. We had leftovers for lunch!
Food: 4
Service: 5
Heather Marie McCullough
This location is always understaffed. It always take a long time to get your order. The staff is nice enough. They did however get our order wrong but we ate anyway... pizza is pizza
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chocolate Brownie, Cheese Pizza, BBQ Chicken and Bacon Pizza, Buffalo Chicken Pizza, Extra Cheesy Alfredo Pizza, 8 Mega Chocolate Chip Cookie, Tuscan 6-Cheese Cheesesticks, Pepperoni Pizza, Cheesesticks
Sandra Johne
Super nice service with a lot of patience. It is designed to deliver, so the ambience can suffer. We were very satisfied. If you want to be served, you have to go to a restaurant.
Atmosphere: 2
Food: 5
Service: 5
Ryan McCurdy
We have always had a positive experience at this PJ’s; staff is great and flavor is always good.
my pizza i bought last night was nasty: it had minimal sauce on it. i called and spoke with the general manager today, and she hung up the phone TWICE. when i called a third time, she put the call on hold. i’ve had pizza from the Sandfly, GA location many times with no issues. the employee seemed to be working alone last night. i’m not sure if that is what caused the pizza to come out NASTY from her rushing or perhaps tired. i will not order from this location again.
Atmosphere: 3
Food: 1
Service: 1
UPDATE: After holding for over an hour and a half the manager credited us and still made a delivery. I'm very happy with how they rectified this ordeal!
I ordered my food at 1:48p, received a text 2:29p that it was in the way and the pizza never arrived. I've been in hold with the store for 37 minutes. The call just keeps cycling.
Service: 5
What you would expect
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Extra Large New York Style Pizza
You guys suck at your job
Service: 1
They only had 2 workers in the kitchen then they were playing cursing rap music while it was working they let my pizza get cold while I was standing there waiting for it to be done
Atmosphere: 1
Food: 3
Service: 2
My rating is for one young man that makes pizza at this location, he is the hardest working, most committed employee this business could ever hope to find. His pay should be tripled! So many nights he is the ONLY employee but slings pizza, never stops until they are all done. I was furious I waited 2 hours because he had no help, but he didn't slow down once. Pay Him More!!
This place doesn’t deserve stars…. The absolute worst service I have ever experienced. Both shift manager and store manager did not care at all about my bad experience. I will never order from that Papa John’s again…
Service: 1
It’s supposed to be the pizza equivalent of fast food. So when I place an order and told it will be ready in 12 minutes for pickup I believe them. But after arriving 12 minutes later and then sitting there for another hour and still no pie, I eventually left without it. What bugged me the most was the lack of leadership in the branch. I was told after 30mins it would be just 5 more minutes - not. Bad end to a great day. Lost a customer.
Atmosphere: 1
Food: 3
Service: 1
Pizza came quick and it was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Thank you Thomas for taking care of our family and providing such great service...
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
We stayed at the Forest Gun club and had delivery. It was fresh and hot. Delivery was exactly when they said it would be there. Pizza was great but not quite enough marinara sauce on the new style (only con for us) The other was amazing. We ordered the new style pepperoni and spinach tomato Alfredo pizza. We had leftovers for lunch!
Food: 4
Service: 5
This location is always understaffed. It always take a long time to get your order. The staff is nice enough. They did however get our order wrong but we ate anyway... pizza is pizza
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chocolate Brownie, Cheese Pizza, BBQ Chicken and Bacon Pizza, Buffalo Chicken Pizza, Extra Cheesy Alfredo Pizza, 8 Mega Chocolate Chip Cookie, Tuscan 6-Cheese Cheesesticks, Pepperoni Pizza, Cheesesticks
Super nice service with a lot of patience. It is designed to deliver, so the ambience can suffer. We were very satisfied. If you want to be served, you have to go to a restaurant.
Atmosphere: 2
Food: 5
Service: 5
We have always had a positive experience at this PJ’s; staff is great and flavor is always good.
Atmosphere: 5
Food: 5
Service: 5
Super fast pizza and cool
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Pepperoni Pizza
Loading...