Savannah/Hilton Head International Airport Passport Club

They gave me a roach hotel 🤢 FLY SOUTHWEST IF YOU CAN!!!!

Why do you close at 7:00 p.m.? My delayed flight leaves at 9:45. Lots of missed revenue.

We were able to rent the vehicle ok but dont forget anything in the vehicle, left my handicapped place and in the vehicle, we only left and went right back to get it, not even 5 minutes later, the car had been moved already and was told they put placard in a box one week later they still saying they can't find it

A quiet place to wait with snacks, soda, and coffee. The air conditioning was inadequate during hot weather.

No food no alcohol no service no bathrooms , I couldn’t find another club to sit there with no ac I don’t get it one of the worst clubs I’ve ever been to, I don’t understand why anyone would want to go or wait in there

Tiny and only has coffee and tea. No food except crackers. And dog biscuits, which was kinda weird.

Attitude at check in attendant was terrible. Small uncomfortable area and you have to “ask” for snacks behind the counter.

Kiera was nowhere close to being a Prestige Passport front desk clerk. She looked like she hated her work sitting at the desk. No greeting, no smiles. She's not someone you would want to be the front face of your company.

Seriously?! Just a room with chairs and a bathroom where snacks are kept in the back like a first grade classroom?!

The lounge is dated and small. It only has coffee and tea. You have to ask for the cookies from the front desk staff. You do get some privacy from the crowded waiting areas though. The customer service was decent.

Will not allow you access if you don't have a flight out.Very inconvenient for people who just flew in and have to wait a while. Policy claims it's because of how busy they are but they definitely weren't busy.

Just a small room to sit with a coffee machine. You even have to ask the front desk for crackers. Not sure why the major card programs even associate themselves with this sitting room.

There's really nothing here. Very small room. Barely any seating. There's a coffee machine and a water filter which is ok and a bathroom, but that's about it. I guess the TV is a plus? I didn't see any food or snacks when I visited. Honestly, staying out in the terminal has a lot more options and seating. It's not really an airport lounge in the normal sense but it was free if you meet the criteria, so I guess that's something.Update: you have to request snacks from the desk agent?? Odd

This place is a joke. It was about 80+ degrees in the lounge and they had nothing to offer. Just water and coffee. Seats were falling apart. My mechanic’s waiting room is 500% better than this lounge.

This lounge offers NOTHING!!! . American Express has changed is policy and now charges $20 for an extra person and all you get is coffee.