Dunkin'
$ • Coffee Shops, Donuts
Hours:
3300 S Cobb Dr SE, Smyrna
(770) 436-6350
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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I pull in and wanted my drink made with extra ice so that it would be thicker and sugar free. As I’m trying to get the person to understand what I wanted with the ice was difficult, I guess she would have placed the cubes in the freezer drink. She then asked me if I was married. I was so pissed at this point and didn’t have time to address it. After the business was redone and new people started working there it’s hit or miss. All that playing around in the background sounds...read full review
I’m from out of town, and I was so glad that I found a Dunkin’. I have been to this location twice, and each time my experience has been great! Coffee was made exactly how I like it, and the customer service was excellent!
I’m from out of town, and I was so glad that I found a Dunkin’. I have been to this location twice, and each time my experience has been great! Coffee was made exactly how I like it, and the customer service was excellent!
Ratings
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 6AM - 10PM |
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Dunkin' is a bustling restaurant with a dedicated staff who ensure a smooth and efficient customer experience. The morning crew, led by a skilled manager, expertly handles the high volume of orders, mobile orders, and customer inquiries. The staff greet customers with warm smiles, provide information on new offerings, and strive to ensure customer satisfaction.
The quality of the food and drinks has been a concern for some customers, with one reviewer noting a decline in recent visits. However, the customer service remains a highlight, with Mandy and other staff members praised for their helpfulness and friendly demeanor. One customer even described the service as "top tier," appreciating the extra effort to ensure a positive experience.
Despite a few minor issues, such as a missing hash brown, the overall experience at this Dunkin' location is generally positive. Customers appreciate the welcoming atmosphere and the staff's commitment to providing a smooth and enjoyable visit.