Customer service sucks but I expect this if it not Chick-Fil-A. 🙂
No hello just opened drive thru window asked if I had a pick up order. Some girl then just opens the window and passes out food and says nothing. I drive off.
07.25.25 @ ~9:15p
Atmosphere: 1
Food: 1
Service: 1
Plug Niii
DISGUSTING!!!! found a hair in my food and RUDE short haired lady took my order
Atmosphere: 1
Food: 1
Service: 1
Kevin Williams
The meat Patty, it was small, like a crystal burger. What happened? Son of a baconator should not be tiny. It seemed like it was meat from a kid's meal. Not too happy
Food: 2
Service: 4
Jared Parrish
The staff here is consistently pleasant and friendly and service is always fast and efficient
Atmosphere: 5
Food: 5
Service: 5
Kitty 444
I love this Wendys! Its right around the corner from me & my food is ALWAYS fresh and the teens at the window have always been pleasant to me, which is hard to find in fast food nowadays.
Atmosphere: 5
Food: 5
Service: 5
naesia crawford
The night shift is horrible food was cold to many workers an everyone is lazy new managers an new staffs get yall shit togather
Atmosphere: 1
Food: 1
Service: 1
bobby justice
Didn't go in full pieces of bacon on my fries baconator fries.. meh
Atmosphere: 1
Food: 3
Service: 4
Karen Krajenbrink
Look, sometimes you just need a frosty to make your life better. But the staff here is delightful, the food is always hot and the frosty's are always fresh.
Today I’m giving Coby Chester a five star review for his exceptional customer service. He is extremely friendly, professional and polite. I really enjoyed his great attitude. I would definitely recommend this location.
Atmosphere: 5
Food: 5
Service: 5
LaShunda Bradfield
Customer service is HORRIBLE at the Smyrna store
Food: 3
Service: 2
Shana Pirkle
Very nice people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Drink
Kristina H.
The drive thru at this location is always packed with cars. We decided to eat inside on this day. I'm glad we did. Service was great. I had 2 little ones with me and when our food was ready, it was brought over to the table. The kids were fed and entertained by one another. While I know we were there forever, we were never rushed or asked to leave. We'll be back.
Atmosphere: 5
Food: 4
Service: 5
Gerald Smith
I didn’t even eat the food yet, I’m leaving this review right after I left the drive through, the manager with the glasses was very rude, I tried to ask for some ketchup and even said please and the guy plopped the ketchup in my hand with some spilling out on the floor, I already didn’t want to go this location and now I see why I never will go back, very bad customer service, do not come to this Wendy’s.
Good o’l reliable
Atmosphere: 5
Food: 5
Service: 5
Food Was very good
Atmosphere: 4
Food: 5
Service: 5
Customer service sucks but I expect this if it not Chick-Fil-A. 🙂
No hello just opened drive thru window asked if I had a pick up order. Some girl then just opens the window and passes out food and says nothing. I drive off.
07.25.25 @ ~9:15p
Atmosphere: 1
Food: 1
Service: 1
DISGUSTING!!!! found a hair in my food and RUDE short haired lady took my order
Atmosphere: 1
Food: 1
Service: 1
The meat Patty, it was small, like a crystal burger. What happened? Son of a baconator should not be tiny. It seemed like it was meat from a kid's meal. Not too happy
Food: 2
Service: 4
The staff here is consistently pleasant and friendly and service is always fast and efficient
Atmosphere: 5
Food: 5
Service: 5
I love this Wendys! Its right around the corner from me & my food is ALWAYS fresh and the teens at the window have always been pleasant to me, which is hard to find in fast food nowadays.
Atmosphere: 5
Food: 5
Service: 5
The night shift is horrible food was cold to many workers an everyone is lazy new managers an new staffs get yall shit togather
Atmosphere: 1
Food: 1
Service: 1
Didn't go in full pieces of bacon on my fries baconator fries.. meh
Atmosphere: 1
Food: 3
Service: 4
Look, sometimes you just need a frosty to make your life better. But the staff here is delightful, the food is always hot and the frosty's are always fresh.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Today I’m giving Coby Chester a five star review for his exceptional customer service. He is extremely friendly, professional and polite. I really enjoyed his great attitude. I would definitely recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Customer service is HORRIBLE at the Smyrna store
Food: 3
Service: 2
Very nice people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Drink
The drive thru at this location is always packed with cars. We decided to eat inside on this day. I'm glad we did. Service was great. I had 2 little ones with me and when our food was ready, it was brought over to the table. The kids were fed and entertained by one another. While I know we were there forever, we were never rushed or asked to leave. We'll be back.
Atmosphere: 5
Food: 4
Service: 5
I didn’t even eat the food yet, I’m leaving this review right after I left the drive through, the manager with the glasses was very rude, I tried to ask for some ketchup and even said please and the guy plopped the ketchup in my hand with some spilling out on the floor, I already didn’t want to go this location and now I see why I never will go back, very bad customer service, do not come to this Wendy’s.
Atmosphere: 2
Food: 4
Service: 1
Loading...