Ran out of toast, they were supposed to give me extra fries and instead just took the normal fries and spread them out. Chicken tenders are super dry
Atmosphere: 1
Food: 1
Service: 1
Giovanni Vadillo
Best place to get a taste of the south.
Atmosphere: 5
Food: 5
Service: 5
Takeirra Butts
This location is so tacky. They let anybody manage and run these places. They close @10pm, we get arrive @9:45 pm and we are greeted with “all we have left is chicken tenders and fries, so what would you like” we asked if they have bread and they say they only have 3 pieces “left”. At this point, we want to leave but decide to ask if the food was fresh. The guy working says “no, we’re about to close”Disgusting. I’ll be highly discouraging anyone from going here because your dollar isn’t appreciated. I will also be contacting corporate.
Atmosphere: 1
Food: 1
Service: 1
Ellen Iannarelli
Reggie was great. Food was great
Atmosphere: 5
Food: 5
Service: 5
Aundrea Taylor
Worst service! Needs new management.
Atmosphere: 1
Food: 2
Service: 1
Ray Menhorn
Luv Zazbys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingerz Platter
Richard Mcfadden
How as a business do you open at 10:30 and not have product? You're already out of things and you're just opening the doors for business. Not professional at
Atmosphere: 1
Food: 3
Service: 1
Lane Kiff
Food poisoning central.
Atmosphere: 1
Food: 1
Service: 1
Colby
Food is always cold or stale and hard. Drink machine is always out of syrup.
Atmosphere: 1
Food: 1
Service: 1
erica robinson
My husband went to order a kids meal for my son and was told that they are out of kids cups and only have chocolate milk. My son cannot have dairy so we asked to have a regular cup to get something he can have. Rather than accommodate us for the inconvenience, they wanted to upcharge us the price of a regular drink because they weren’t properly stocked. Pathetic.
Did not get my order right. Apparently they had some issues. Cars lined up waiting for their orders.
Atmosphere: 2
Food: 2
Service: 2
Debbie Brooks
I was greeted warmly from a staff member soon as I walked in. He checked in on me to make sure I was doing well.The food was great. The cheese bites were perhaps the best I've had.The dining room was very clean.It's at a traffic light and in front of Target, so it's easy to get in and out of on a busy street.I don't know if every Zaxby's operates as smoothly as this one; if not they should be a benchmark for other locations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Signature Chicken Sandwich Meal, Fried White Cheddar Bites
Caitlin Branson
This is my second time at this location and it has been terrible both times. On this most recent trip, around 3pm on a Sunday, we did drive-thru and ordered a classic chicken sandwich meal and a kids chicken tender meal. Apparently this was a very difficult order to execute, because they had us pull up and served at least 5 cars behind us before we pulled around to park, go inside, and inquire about our food. While waiting, I observed at least three employees trying to put together a single order (all very young). I also witnessed another vehicle return a bag of food back through the drive-thru window (I guess it was incorrect, but a food safety concern). After being told they were out of Coke Zero and Coke, we finally asked what they DO have. They said that the carbonation machine was down. We ordered sweet tea instead which they seemed on the fence about having, but ultimately said okay they have it. Regarding service, no one was outright rude, but the staff at this location needs some serious training in execution and customer service expectations.
Food: 3
Service: 1
Kaia Brown
I recently visited Zaxby's and had a fantastic experience. The restaurant was impeccably clean, creating a welcoming atmosphere. I indulged in the tongue torch chicken tenders and fries, along with the new egg rolls – a delightful choice that I would highly recommend.My husband opted for the kickin chicken sandwich and fries, rounding off the meal with a funnel cake topped with caramel sauce. While the food was undeniably tasty, the only critique lies with the funnel cake, which could benefit from more funnel cake and powdered sugar.A standout of our visit was Reggie, the assistant general manager, who warmly assisted us from the moment we entered. His friendly demeanor added to the overall positive vibe of the dining experience. I would gladly return to Zaxby's for another round of delicious food and excellent service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers and Fries, Extra Sauce, Zaxby's Signature Sandwich Combo with Crinkle Cut Fries
Skye
I’m actually surprised I didn’t write this sooner but my opinion of this location has actually changed in the past two years. I can tell that whoever is in charge is trying to make a change! I’ve bought dinner here in drive-thru for my partner and I over 10 times this year and literally every single order is …ACTUALLY CORRECT! Sides, sauces…everything is always in the bag on the FIRST try. They do rush you at the window but they sure do get your food out fast and HOT! That’s all I care about when I’m spending over 25$.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Finger Platter, Blue Salad with Fried Mushrooms, Southwest Salad, Fried White Cheddar Bites, Grilled Chicken Philly
Ran out of toast, they were supposed to give me extra fries and instead just took the normal fries and spread them out. Chicken tenders are super dry
Atmosphere: 1
Food: 1
Service: 1
Best place to get a taste of the south.
Atmosphere: 5
Food: 5
Service: 5
This location is so tacky. They let anybody manage and run these places. They close @10pm, we get arrive @9:45 pm and we are greeted with “all we have left is chicken tenders and fries, so what would you like” we asked if they have bread and they say they only have 3 pieces “left”. At this point, we want to leave but decide to ask if the food was fresh. The guy working says “no, we’re about to close”Disgusting. I’ll be highly discouraging anyone from going here because your dollar isn’t appreciated. I will also be contacting corporate.
Atmosphere: 1
Food: 1
Service: 1
Reggie was great. Food was great
Atmosphere: 5
Food: 5
Service: 5
Worst service! Needs new management.
Atmosphere: 1
Food: 2
Service: 1
Luv Zazbys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingerz Platter
How as a business do you open at 10:30 and not have product? You're already out of things and you're just opening the doors for business. Not professional at
Atmosphere: 1
Food: 3
Service: 1
Food poisoning central.
Atmosphere: 1
Food: 1
Service: 1
Food is always cold or stale and hard. Drink machine is always out of syrup.
Atmosphere: 1
Food: 1
Service: 1
My husband went to order a kids meal for my son and was told that they are out of kids cups and only have chocolate milk. My son cannot have dairy so we asked to have a regular cup to get something he can have. Rather than accommodate us for the inconvenience, they wanted to upcharge us the price of a regular drink because they weren’t properly stocked. Pathetic.
Service: 1
Restaurantji Recommends
Did not get my order right. Apparently they had some issues. Cars lined up waiting for their orders.
Atmosphere: 2
Food: 2
Service: 2
I was greeted warmly from a staff member soon as I walked in. He checked in on me to make sure I was doing well.The food was great. The cheese bites were perhaps the best I've had.The dining room was very clean.It's at a traffic light and in front of Target, so it's easy to get in and out of on a busy street.I don't know if every Zaxby's operates as smoothly as this one; if not they should be a benchmark for other locations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Signature Chicken Sandwich Meal, Fried White Cheddar Bites
This is my second time at this location and it has been terrible both times. On this most recent trip, around 3pm on a Sunday, we did drive-thru and ordered a classic chicken sandwich meal and a kids chicken tender meal. Apparently this was a very difficult order to execute, because they had us pull up and served at least 5 cars behind us before we pulled around to park, go inside, and inquire about our food. While waiting, I observed at least three employees trying to put together a single order (all very young). I also witnessed another vehicle return a bag of food back through the drive-thru window (I guess it was incorrect, but a food safety concern). After being told they were out of Coke Zero and Coke, we finally asked what they DO have. They said that the carbonation machine was down. We ordered sweet tea instead which they seemed on the fence about having, but ultimately said okay they have it. Regarding service, no one was outright rude, but the staff at this location needs some serious training in execution and customer service expectations.
Food: 3
Service: 1
I recently visited Zaxby's and had a fantastic experience. The restaurant was impeccably clean, creating a welcoming atmosphere. I indulged in the tongue torch chicken tenders and fries, along with the new egg rolls – a delightful choice that I would highly recommend.My husband opted for the kickin chicken sandwich and fries, rounding off the meal with a funnel cake topped with caramel sauce. While the food was undeniably tasty, the only critique lies with the funnel cake, which could benefit from more funnel cake and powdered sugar.A standout of our visit was Reggie, the assistant general manager, who warmly assisted us from the moment we entered. His friendly demeanor added to the overall positive vibe of the dining experience. I would gladly return to Zaxby's for another round of delicious food and excellent service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers and Fries, Extra Sauce, Zaxby's Signature Sandwich Combo with Crinkle Cut Fries
I’m actually surprised I didn’t write this sooner but my opinion of this location has actually changed in the past two years. I can tell that whoever is in charge is trying to make a change! I’ve bought dinner here in drive-thru for my partner and I over 10 times this year and literally every single order is …ACTUALLY CORRECT! Sides, sauces…everything is always in the bag on the FIRST try. They do rush you at the window but they sure do get your food out fast and HOT! That’s all I care about when I’m spending over 25$.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Finger Platter, Blue Salad with Fried Mushrooms, Southwest Salad, Fried White Cheddar Bites, Grilled Chicken Philly