Zaxby's Chicken Fingers & Buffalo Wings
$ • Chicken, Salad, Chicken Wings
Hours:
2205 Cobb Pkwy SE, Smyrna
(770) 858-0000
About Zaxby's
Customers' Favorites
Zaxby's Reviews
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I live not far from this location . Every single time I visit, there’s something wrong with my order ! They never answer the phones . I literally just left this location , went through the drive through ordered my food and once i got to the window it was wrong , i asked them to fix it . They supposedly fixed the order and once i got home the food was cold , completely . Mind you , i live maybe 2 minutes from this location . My cup had a hole in it . On top of that , i asked...read full review
My co worker and I brought in 2 bus loads of people. The workers where very calm polite and handled all those orders like a champ👌🏾👍🏾💪🏾...This was about 2pm on a Saturday... They got us in and out on top of taking care of the drive thru...This shift is beasty!!!! Excellent Job....
Menu
Hours
| Monday | 10AM - 1AM |
| Tuesday | 10AM - 1AM |
| Wednesday | 10AM - 1AM |
| Thursday | 10AM - 1AM |
| Friday | 10AM - 2AM |
| Saturday | 10AM - 2AM |
| Sunday | 10AM - 1AM |
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Zaxby's Chicken Fingers & Buffalo Wings is a restaurant that receives mixed feedback on its service and food consistency. Many customers report great experiences, praising the consistently fresh chicken and customer service that is often described as on point, awesome, professional, and friendly. Specific staff members are highlighted for being welcoming, patient, direct, and for making sure orders are correct and customers leave happy, contributing to a great atmosphere. The store is noted as clean with fast service.
However, other visits can be a horrible experience. Service at the drive-thru is sometimes criticized as rude and unprofessional, with staff having an attitude. Orders are frequently incorrect, with missing items like large fries, mislabeled drinks, or drinks prepared wrong. The food quality is inconsistent, with reports of tough chicken, burnt Texas toast, or toast that isn't done. Customer outreach about problems sometimes receives no response.
Overall, while many visits are positive and hit the spot, the experience varies significantly based on the staff encountered and order accuracy.