Staff was very pleasant. Food was edible but very salty and floor was sticky. This location always looks old and dirty. Reminds me of an ex girlfriend. Maybe it's ptsd... idk. I'll probably eat their again but not by choice.
Atmosphere: 2
Food: 3
Service: 4
Marcia Klingel
Delicious rueben. Quick service
Food: 5
Service: 5
Kevin Strickland
I visited here because I was in Statesboro which I rarely ever go to. I paid for 8 regular roster beef sandwiches at $40+. I looked in the bag before I left and seen layers of sandwiches; therfore, I assumed it was correct. (My mistake for assuming). When I arrived back in Claxton and started to prep to feed everyone, I found there were only 6 sandwiches in the bag. I then called and asked for refund. She said they couldn't refund without the card on site. She asked if I could come back for the sandwiches. I responded no because I rarely ever go to Statesboro and it's normally an hour each way to get there. Next She asked where I love. I answered Rincon. She said she would call the Rincon location and see if they would give me the sandwiches and that she would call me back and lmk what she found out. I never got a return call. Since I had to work following our initial conversation, I forgot about it until I was asked for this review. At this point, the only thing that I believe would make this right is for the whole order to be replaced by the Rincon store or a complete refund to be given. I tried to complete the form sent in the link below with no success. Obviously that part of your service is bad too.
Atmosphere: 1
Food: 3
Service: 1
Lynette Coleman
I went to Arby's in Statesboro ga and I ordered a Reg Orange Shake and a Ham Melt Meal, the shake was 3.69 and the Ham meal was 8.89 for a total of 13.59 . I paid with a gift card . After I got home I decided to check my balance on the gift card and I had 2. 69 on it. Before I order my food there were 19.00 left on the card. Well I decided to go to the website to check my balance and it's showing that they charge me 16. 31 for my order. I call and I talk to one of the managers on 7-19 2025 which is the day I went in and she said that they would call me back on the following day because she was able to pull up my receipt. On the next day which was 7-20 -2025 no one had called me back. So I decided to call them they want to say it's my fault that their employer didn't do anything wrong. But they can't tell me how my receipts says one thing and my transaction receipt says something else. The food was not good , there were no cheese pn the sandwich and the ham wasn't cooked , the fries was hot but no seasonings on them. If I jad to rate them I will give them a 1 because their food was terrible and their customer service was bad. I have the proof but they don't won't to see it. That explains why they always be empty there. The manager said she would look into it but she also said that she was busy . Wow. Never again.
I love Arby’s but today who ever worked the drive-thru was very rude we asked for her to give us a moment and she told us no. I was highly confused until she said it again and I was appalled and shocked but once we were ready to order she told us to give her a moment I just didn’t understand the situation we just needed a few minutes to look over the menu we didn’t expect to get disappointed in the drive through you guys need better workers if they don’t wanna work find somebody who will with a great attitude because you will lose good customers
Atmosphere: 1
Service: 1
Dawn Littles
Got a honey mustard chicken wrap the other day that was delicious. today got a bbq chicken wrap and it was horrible. Was cold chicken hard as a rock and was not cut. Was like it was just removed from the freezer.
Food is pretty good with the exception of fries. I saw them collected and they seemed cold when I got them a minute later.
The lady who looked exhausted was amazing tho.
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Roast Beef
Will Dean
Only one in line ordered a beef and cheddar and took 20 minutes to get my food and literally mean 20 minutes and didn’t give my card back until the end so I couldn’t get out of the drive through line at this poor establishment
Atmosphere: 1
Food: 1
Service: 1
Graceland Knows
Usually we have a great experience at any Arby's, but this time it wasn't as good. We opted to dine in on a quiet Sunday afternoon and the lobby was filthy as well as all of the tables. The cashier and other workers were in the back cleaning the kitchen area I believe..and they explained that they'd been extremely busy all day until we arrived, which business had calmed down a bit. We had to ask that the table be cleaned and for the condiments stations to be restocked. The lady that cleaned was very sweet and kept apologizing, which was thoughtful. The food was okay, but my curly fries were overcooked. We had the Gobbler thanksgiving turkey sandwich, the double beef and cheese and the kids had the kids tender meals strawberry milkshakes all around. Overall I give it a 5/10 on this visit
Atmosphere: 1
Food: 3
Service: 2
Dwayne Jenkins
Quick service
Heather Forry
It's not the best location, but it's not the worst either ? The food was decent. Out of several sauces & regular coke.
It's a hit or a miss my roast beef was dry 😕 😩
Staff was very pleasant. Food was edible but very salty and floor was sticky. This location always looks old and dirty. Reminds me of an ex girlfriend. Maybe it's ptsd... idk. I'll probably eat their again but not by choice.
Atmosphere: 2
Food: 3
Service: 4
Delicious rueben. Quick service
Food: 5
Service: 5
I visited here because I was in Statesboro which I rarely ever go to. I paid for 8 regular roster beef sandwiches at $40+. I looked in the bag before I left and seen layers of sandwiches; therfore, I assumed it was correct. (My mistake for assuming). When I arrived back in Claxton and started to prep to feed everyone, I found there were only 6 sandwiches in the bag. I then called and asked for refund. She said they couldn't refund without the card on site. She asked if I could come back for the sandwiches. I responded no because I rarely ever go to Statesboro and it's normally an hour each way to get there. Next She asked where I love. I answered Rincon. She said she would call the Rincon location and see if they would give me the sandwiches and that she would call me back and lmk what she found out. I never got a return call. Since I had to work following our initial conversation, I forgot about it until I was asked for this review. At this point, the only thing that I believe would make this right is for the whole order to be replaced by the Rincon store or a complete refund to be given.
I tried to complete the form sent in the link below with no success. Obviously that part of your service is bad too.
Atmosphere: 1
Food: 3
Service: 1
I went to Arby's in Statesboro ga and I ordered a Reg Orange Shake and a Ham Melt Meal, the shake was 3.69 and the Ham meal was 8.89 for a total of 13.59 . I paid with a gift card . After I got home I decided to check my balance on the gift card and I had 2. 69 on it. Before I order my food there were 19.00 left on the card. Well I decided to go to the website to check my balance and it's showing that they charge me 16. 31 for my order. I call and I talk to one of the managers on 7-19 2025 which is the day I went in and she said that they would call me back on the following day because she was able to pull up my receipt. On the next day which was 7-20 -2025 no one had called me back. So I decided to call them they want to say it's my fault that their employer didn't do anything wrong. But they can't tell me how my receipts says one thing and my transaction receipt says something else. The food was not good , there were no cheese pn the sandwich and the ham wasn't cooked , the fries was hot but no seasonings on them. If I jad to rate them I will give them a 1 because their food was terrible and their customer service was bad. I have the proof but they don't won't to see it. That explains why they always be empty there. The manager said she would look into it but she also said that she was busy . Wow. Never again.
Atmosphere: 1
Food: 1
Service: 1
The manager here is amazing 🤩
She runs a tight ship.the food is amazing
Atmosphere: 5
Food: 5
Service: 5
Hair on tray
Atmosphere: 5
Food: 1
Service: 5
Rude and slow
Atmosphere: 1
Food: 1
Service: 1
I love Arby’s but today who ever worked the drive-thru was very rude we asked for her to give us a moment and she told us no. I was highly confused until she said it again and I was appalled and shocked but once we were ready to order she told us to give her a moment I just didn’t understand the situation we just needed a few minutes to look over the menu we didn’t expect to get disappointed in the drive through you guys need better workers if they don’t wanna work find somebody who will with a great attitude because you will lose good customers
Atmosphere: 1
Service: 1
Got a honey mustard chicken wrap the other day that was delicious. today got a bbq chicken wrap and it was horrible. Was cold chicken hard as a rock and was not cut. Was like it was just removed from the freezer.
Food: 1
Restaurantji Recommends
Food is pretty good with the exception of fries. I saw them collected and they seemed cold when I got them a minute later.
The lady who looked exhausted was amazing tho.
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Roast Beef
Only one in line ordered a beef and cheddar and took 20 minutes to get my food and literally mean 20 minutes and didn’t give my card back until the end so I couldn’t get out of the drive through line at this poor establishment
Atmosphere: 1
Food: 1
Service: 1
Usually we have a great experience at any Arby's, but this time it wasn't as good. We opted to dine in on a quiet Sunday afternoon and the lobby was filthy as well as all of the tables. The cashier and other workers were in the back cleaning the kitchen area I believe..and they explained that they'd been extremely busy all day until we arrived, which business had calmed down a bit. We had to ask that the table be cleaned and for the condiments stations to be restocked. The lady that cleaned was very sweet and kept apologizing, which was thoughtful. The food was okay, but my curly fries were overcooked. We had the Gobbler thanksgiving turkey sandwich, the double beef and cheese and the kids had the kids tender meals strawberry milkshakes all around. Overall I give it a 5/10 on this visit
Atmosphere: 1
Food: 3
Service: 2
Quick service
It's not the best location, but it's not the worst either ?
The food was decent. Out of several sauces & regular coke.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Roast Beef
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