TLDR: Go to the other McDonald's down the road. Avoid this one.
Ordered from this store on the app and had it delivered through doordash. It was a big order, but this establishment told my driver that all the food was in two bags and sent them on their way. I was missing a third of my order. My driver was over the top delightful and said she was headed back to the store to see about my missing food. They told her they couldn't do anything, I had to press them harder to work with the driver because there was no way there was nothing they could do. I provided a copy of the order and what was missing, but they still gave the driver a hard time saying how could they prove I wasn't missing anything and just trying to score free food. I can't believe I'm having to pay a premium on delivery food just to fight to get what I ordered. It's not often your delivery driver is the highlight of your experience, and this store needs to do better.
On a regular basis this store has bad customer service, the food tastes stale and days old, if they remember to get everything at all, and the other McDonald's closer to the college is 10x better. I couldn't pick since I chose delivery, so I will no longer be doing business at or with this location.
Food: 1
Service: 1
Latwane Allen
Just shut down
Atmosphere: 1
Food: 2
Service: 1
Samie Irvine
The people that work the drive thru were so mean. And especially the girl that took my order and the one that gave it to me. I waited for over 20 minutes without her ever speaking to me at all then she just handed me a bag and I just had to hope it was my actual order. They are never friendly or nice be any means at this McDonald’s, not at the drive thru or inside but this time they were a little more like bullies than anything else.
Food: 1
Service: 1
Tessa
Service is terrible. Staff are rude. Food was cold. Not coming back.
Atmosphere: 1
Food: 1
Service: 1
Glenn Green
Lazy lazy lazy staff, orders are never correct and if you order curbside just prepare to rot in your car because they ain't bringing it to you like their job requires
Service: 1
Patricia Allen
I don't go very often, but the employees remember me. They are friendly and accommodating.
Atmosphere: 5
Food: 5
Service: 5
Eddie Grant
Service is too slow for a fast food restaurant.
Atmosphere: 4
Food: 3
Service: 2
TrinaRosa Ghedoni
ITS MCDONALD'S, OTS ALWAYS PRETTY GOOD. DEPENDING ON WHAT NEW EMPLOYEES THEY HAVE. SOME ARE WINDERFUL AND OTHERS SHOULDN'T WORK IN FOOD SERVICE AT ALL. THEY WEAN THEM OUT THOUGH. OTHERWISE THEYRE 100% BETTER THEN ALMOST 10 YRS AGO.
Atmosphere: 4
Food: 5
Service: 4
Denee Campo
Employees are too busy talking than actually working.
Atmosphere: 1
Food: 3
Service: 1
Darius Archie
My bun was dryer than the sahari desert and I had no maonaids on my mcchicken my bun was bald up and ragady my drink tasted like water I had an hi-C and that is it thank you very much
This is by far the worst location. They didn’t have something I paid for so I requested a refund. The woman said she wouldn’t put it through and did it anyway and kept arguing about it. Then they found they did have the menu item. They have shitty customer service.
Service: 1
A.A. Brown
I inquired about a McDouble Cheeseburger (Sandwich Only Price) and a 10 Piece Chicken McNuggets with 2 BBQ Sauces with no drink. The Clerk told me the Double Cheeseburger was cheaper because I ordered McNuggets also. ( Some kind of Dollar off 2 items deal ) Well first the Double Cheeseburger was higher in price than the McDouble Cheeseburger I realized after the fact . When finding the receipt by almost 2 bucks and there was no $1 off for purchasing the 2 items together on the receipt. To top things off I saw her grab 2 BBQ Sauces to put in a bag ( My bag I thought as they were not busy on the inside where I ordered at the counter ) I walk all the way out to my vehicle , I'm a Senior with Disabilities and dig in my bag and there's not any BBQ Sauce in the bag. Then I had to walk all the way back in and tell her what I was missing. She said she must have put the BBQ sauces in a bag for the Drive Thru by mistake. * I also questioned her about the Double Cheeseburger being higher in price than the McDouble ( Sandwich only ) and the $1 off for 2 items deal not being deducted and she just looked at me and went to the back like she didn't hear me. After 5 minutes of waiting . I had to leave as I had somewhere I had to be. So it wasn't a lot but there was no one else in the lobby or at the counter and one young lady in the lobby on her evening break having her meal. I did get my BBQ Sauces before she disappeared but her error while not rectifying it cost me an extra $3 ... And a waste of time. Also the McDouble Sandwich only Price was not reflected on the behind the counter menu... ( That's why I asked ) It only showed the price of a McDouble in a Combo Meal.
Have been waiting in line for 20 minutes for 2 orders of fires and a cup of water. The workers here are incompetent. How could fast food take so long?
Atmosphere: 1
Food: 1
Service: 1
Mary Ann Cone
Service sucks night shift especially all they do is play on their phones eat food while they are preparing order took me bout 20 mins to get my order
Atmosphere: 1
Food: 2
Service: 1
Chuck Dean
The floors were being moped at time of my visit, however the mop water must have been contaminated with grease from the kitchen area as the floors were quite slippery. The keyosk I used did not provide a receipt, and it took forever to get one.
TLDR: Go to the other McDonald's down the road. Avoid this one.
Ordered from this store on the app and had it delivered through doordash. It was a big order, but this establishment told my driver that all the food was in two bags and sent them on their way. I was missing a third of my order. My driver was over the top delightful and said she was headed back to the store to see about my missing food. They told her they couldn't do anything, I had to press them harder to work with the driver because there was no way there was nothing they could do. I provided a copy of the order and what was missing, but they still gave the driver a hard time saying how could they prove I wasn't missing anything and just trying to score free food. I can't believe I'm having to pay a premium on delivery food just to fight to get what I ordered. It's not often your delivery driver is the highlight of your experience, and this store needs to do better.
On a regular basis this store has bad customer service, the food tastes stale and days old, if they remember to get everything at all, and the other McDonald's closer to the college is 10x better. I couldn't pick since I chose delivery, so I will no longer be doing business at or with this location.
Food: 1
Service: 1
Just shut down
Atmosphere: 1
Food: 2
Service: 1
The people that work the drive thru were so mean. And especially the girl that took my order and the one that gave it to me. I waited for over 20 minutes without her ever speaking to me at all then she just handed me a bag and I just had to hope it was my actual order. They are never friendly or nice be any means at this McDonald’s, not at the drive thru or inside but this time they were a little more like bullies than anything else.
Food: 1
Service: 1
Service is terrible. Staff are rude. Food was cold. Not coming back.
Atmosphere: 1
Food: 1
Service: 1
Lazy lazy lazy staff, orders are never correct and if you order curbside just prepare to rot in your car because they ain't bringing it to you like their job requires
Service: 1
I don't go very often, but the employees remember me. They are friendly and accommodating.
Atmosphere: 5
Food: 5
Service: 5
Service is too slow for a fast food restaurant.
Atmosphere: 4
Food: 3
Service: 2
ITS MCDONALD'S, OTS ALWAYS PRETTY GOOD. DEPENDING ON WHAT NEW EMPLOYEES THEY HAVE. SOME ARE WINDERFUL AND OTHERS SHOULDN'T WORK IN FOOD SERVICE AT ALL. THEY WEAN THEM OUT THOUGH. OTHERWISE THEYRE 100% BETTER THEN ALMOST 10 YRS AGO.
Atmosphere: 4
Food: 5
Service: 4
Employees are too busy talking than actually working.
Atmosphere: 1
Food: 3
Service: 1
My bun was dryer than the sahari desert and I had no maonaids on my mcchicken my bun was bald up and ragady my drink tasted like water I had an hi-C and that is it thank you very much
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Cheeseburger
Restaurantji Recommends
This is by far the worst location. They didn’t have something I paid for so I requested a refund. The woman said she wouldn’t put it through and did it anyway and kept arguing about it. Then they found they did have the menu item. They have shitty customer service.
Service: 1
I inquired about a McDouble Cheeseburger (Sandwich Only Price) and a 10 Piece Chicken McNuggets with 2 BBQ Sauces with no drink. The Clerk told me the Double Cheeseburger was cheaper because I ordered McNuggets also. ( Some kind of Dollar off 2 items deal ) Well first the Double Cheeseburger was higher in price than the McDouble Cheeseburger I realized after the fact . When finding the receipt by almost 2 bucks and there was no $1 off for purchasing the 2 items together on the receipt. To top things off I saw her grab 2 BBQ Sauces to put in a bag ( My bag I thought as they were not busy on the inside where I ordered at the counter ) I walk all the way out to my vehicle , I'm a Senior with Disabilities and dig in my bag and there's not any BBQ Sauce in the bag. Then I had to walk all the way back in and tell her what I was missing. She said she must have put the BBQ sauces in a bag for the Drive Thru by mistake. * I also questioned her about the Double Cheeseburger being higher in price than the McDouble ( Sandwich only ) and the $1 off for 2 items deal not being deducted and she just looked at me and went to the back like she didn't hear me. After 5 minutes of waiting . I had to leave as I had somewhere I had to be. So it wasn't a lot but there was no one else in the lobby or at the counter and one young lady in the lobby on her evening break having her meal. I did get my BBQ Sauces before she disappeared but her error while not rectifying it cost me an extra $3 ... And a waste of time.
Also the McDouble Sandwich only Price was not reflected on the behind the counter menu... ( That's why I asked ) It only showed the price of a McDouble in a Combo Meal.
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Chicken Mcnuggets, Double Cheeseburger
Have been waiting in line for 20 minutes for 2 orders of fires and a cup of water. The workers here are incompetent. How could fast food take so long?
Atmosphere: 1
Food: 1
Service: 1
Service sucks night shift especially all they do is play on their phones eat food while they are preparing order took me bout 20 mins to get my order
Atmosphere: 1
Food: 2
Service: 1
The floors were being moped at time of my visit, however the mop water must have been contaminated with grease from the kitchen area as the floors were quite slippery. The keyosk I used did not provide a receipt, and it took forever to get one.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Double Cheeseburger
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