We ordered a pizza and never received it !! Door dash is saying it was delivered. We will dispute with our cc company. This was Papa John’s last chance to get it right !!!
Atmosphere: 1
Food: 1
Service: 1
Ricky P
I'll take lil ceasears 9 out of 10 times over Papa John's. The only thing they have consistent is there garlic it's 10 out of 10. Friendly staff and good service. Quality of food is hit or miss.
Atmosphere: 3
Food: 1
Service: 3
Nicole Correa
Literally the worst location ive ever been to. Don't bother unless you have an hour to wait to get your food. Delivery is even worse. Put an order in at 4 it didnt arrive till almost 6.
Atmosphere: 1
Food: 2
Service: 1
Preferred Tile LLC
The most poor run business in statesboro! I have had my order canceled without notice several times, wrong food has been delivered several times and nobody answers the phone to hear your complaints. Last night was definitely the last straw for me. I will never use them again!!!!
Food: 1
Service: 1
Audrey Hathcock
expectation vs reality and this costed more than an authentic pizza we could’ve gotten locally at holy pie or nonna’s??
Food: 1
Sha-Ron McQueen
Worst pizza ever!!! I have to drive over and hour to get to the nearest Papa John's and so I expect to get a great pizza when I do. I got two medium pizzas. One was for me and I can't rate the other one yet because it was for a friend who's at work and hasn't yet tried it. My pizza was so dry it was just awful and I threw it away. There was barely any sauce on it at all and there were only 3 slices that looked right but still not enough sauce. In one pic, I lifted the cheese and you can clearly see there is no sauce. I like the normal sauce so I did not request extra, had i known this would be this bad , I would've. As you can see from the pictures, two of the pieces even had a huge bubbles in the dough and without sauce it was just bread and dry. Managers - Please teach your employees to do better, prices are too high for these pizzas to be so bad. I also can see on my friends pizza, it is also very dry, if you look at the center of the pizza, where there is no cheese, you can see dry dough, his pizza has extra cheese and pepperoni so I can only imagine without sauce it won't be great either. The manager needs to make this right!Again over an hour one-way drive. SMH Also now looking at other reviews on here and I see the ratings are awful, I don't understand why the franchise owner wouldn't be concerned. If they are good, ethical business people, then they should be This location would be better off closing permanently if they can't train thier people correctly. What a shame!
Atmosphere: 1
Food: 1
Service: 1
Bailey Hernandez
Food is good only two problems. They smash the dough in their press too hard and everytime my pizza is thin as hell then they never put enough sauce on the pizza most of the time is so little amount its just cheese bread at that point please do better because i love papa johns but they squeeze the hell out of the pizza and make their crust too thin i worked at a pizza restraunt so i know basics and your not surpose to have it that small for regular pizzas. This place hire people that dont check anything and becareful they dont wear gloves when touching everything so cross contamination can easily spread here
Atmosphere: 2
Food: 1
Service: 4
wildman 06
This place just sucks and they take forever to prepare your order.
I can’t win with this Papa John’s location. I’ve ordered from many other locations and have never had a problem. It’s almost like this location couldnt get my order right if their lives depended on it. September 3- I ordered an XL pepperoni, no cheese, with extra marinara and spinach. I received a pizza with almost NO marinara, not even the regular amount, and NO spinach- that I paid for. September 5- I ordered a NY style pepperoni with no cheese and extra marinara and I received a pizza with no extra marinara and it’s square cut- which I did not ask for. I’ve gone to customer support and made a complaint and given feedback and I was not compensated for the September 3 order. This papa John’s location will steal your money.. and won’t make it right.
Atmosphere: 3
Food: 1
Service: 1
Christina Redman
Not only is the pizza burnt it is also made incorrectly. Why?
Food: 1
Tylia Groves
I called in an order for pickup , I waited 15 minutes before anyone took my order once I got on the phone with someone I explained my order very detailed on how I would like my pizza and if they are able to make it that way when I arrived to the store , I asked them to open the pizza to make sure it was correct it was not u asked him I didn’t ask for that and told him how it should be he told me that they couldn’t do that , if that was the case why didn’t anyone on the phone explain that to before I placed an order very terrible customer service I will not be back .
Atmosphere: 1
Food: 5
Service: 1
Kristin Woodard
I would select 0 stars, but that is not an option. I ordered the heart shaped pizza with light cheese and extra sauce. When I first opened the box, it didn’t look as dry. Upon further inspection, it was as if the pizza only had cheese on it. NO
Pizza is great!
Food: 5
Service: 5
Wonderful staff
Atmosphere: 5
Food: 5
Service: 5
We ordered a pizza and never received it !! Door dash is saying it was delivered. We will dispute with our cc company. This was Papa John’s last chance to get it right !!!
Atmosphere: 1
Food: 1
Service: 1
I'll take lil ceasears 9 out of 10 times over Papa John's. The only thing they have consistent is there garlic it's 10 out of 10. Friendly staff and good service. Quality of food is hit or miss.
Atmosphere: 3
Food: 1
Service: 3
Literally the worst location ive ever been to. Don't bother unless you have an hour to wait to get your food. Delivery is even worse. Put an order in at 4 it didnt arrive till almost 6.
Atmosphere: 1
Food: 2
Service: 1
The most poor run business in statesboro! I have had my order canceled without notice several times, wrong food has been delivered several times and nobody answers the phone to hear your complaints. Last night was definitely the last straw for me. I will never use them again!!!!
Food: 1
Service: 1
expectation vs reality and this costed more than an authentic pizza we could’ve gotten locally at holy pie or nonna’s??
Food: 1
Worst pizza ever!!! I have to drive over and hour to get to the nearest Papa John's and so I expect to get a great pizza when I do.
I got two medium pizzas. One was for me and I can't rate the other one yet because it was for a friend who's at work and hasn't yet tried it. My pizza was so dry it was just awful and I threw it away. There was barely any sauce on it at all and there were only 3 slices that looked right but still not enough sauce. In one pic, I lifted the cheese and you can clearly see there is no sauce.
I like the normal sauce so I did not request extra, had i known this would be this bad , I would've.
As you can see from the pictures, two of the pieces even had a huge bubbles in the dough and without sauce it was just bread and dry.
Managers - Please teach your employees to do better, prices are too high for these pizzas to be so bad.
I also can see on my friends pizza, it is also very dry, if you look at the center of the pizza, where there is no cheese, you can see dry dough, his pizza has extra cheese and pepperoni so I can only imagine without sauce it won't be great either.
The manager needs to make this right!Again over an hour one-way drive. SMH
Also now looking at other reviews on here and I see the ratings are awful, I don't understand why the franchise owner wouldn't be concerned. If they are good, ethical business people, then they should be
This location would be better off closing permanently if they can't train thier people correctly. What a shame!
Atmosphere: 1
Food: 1
Service: 1
Food is good only two problems. They smash the dough in their press too hard and everytime my pizza is thin as hell then they never put enough sauce on the pizza most of the time is so little amount its just cheese bread at that point please do better because i love papa johns but they squeeze the hell out of the pizza and make their crust too thin i worked at a pizza restraunt so i know basics and your not surpose to have it that small for regular pizzas. This place hire people that dont check anything and becareful they dont wear gloves when touching everything so cross contamination can easily spread here
Atmosphere: 2
Food: 1
Service: 4
This place just sucks and they take forever to prepare your order.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I can’t win with this Papa John’s location. I’ve ordered from many other locations and have never had a problem. It’s almost like this location couldnt get my order right if their lives depended on it. September 3- I ordered an XL pepperoni, no cheese, with extra marinara and spinach. I received a pizza with almost NO marinara, not even the regular amount, and NO spinach- that I paid for. September 5- I ordered a NY style pepperoni with no cheese and extra marinara and I received a pizza with no extra marinara and it’s square cut- which I did not ask for. I’ve gone to customer support and made a complaint and given feedback and I was not compensated for the September 3 order. This papa John’s location will steal your money.. and won’t make it right.
Atmosphere: 3
Food: 1
Service: 1
Not only is the pizza burnt it is also made incorrectly. Why?
Food: 1
I called in an order for pickup , I waited 15 minutes before anyone took my order once I got on the phone with someone I explained my order very detailed on how I would like my pizza and if they are able to make it that way when I arrived to the store , I asked them to open the pizza to make sure it was correct it was not u asked him I didn’t ask for that and told him how it should be he told me that they couldn’t do that , if that was the case why didn’t anyone on the phone explain that to before I placed an order very terrible customer service I will not be back .
Atmosphere: 1
Food: 5
Service: 1
I would select 0 stars, but that is not an option. I ordered the heart shaped pizza with light cheese and extra sauce. When I first opened the box, it didn’t look as dry. Upon further inspection, it was as if the pizza only had cheese on it. NO
Atmosphere: 1
Food: 1
Service: 1
Took them 50 minutes to throw a pizza in the oven
Atmosphere: 1
Food: 1
Service: 1
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