After receiving no service at Three Dollar Café, my husband and I decided to go to IHOP, and we are so glad we did. The restaurant was packed, which was completely understandable on Christmas night, but the service was superb from start to finish.
Despite the holiday rush, we were seated immediately upon entering. Every staff member we encountered was friendly, positive, and genuinely welcoming. We had visited this location just last week and received excellent service then as well, so tonight simply confirmed the consistency of their hospitality.
Even with the holiday crowd, the team worked with energy and professionalism. No one appeared tired or overwhelmed. The manager deserves recognition, and the servers and cooks truly delivered. We spent over $127.00 during this visit. We also took togo meals to our children. My husband left a $25.00 tip for our server, a very kind young man who took great care of us.
Although the McDonough location on Regency is closer to our home, we will absolutely continue considering this location because of the outstanding service we’ve received.
Kudos to the entire IHOP team at this location for making a busy Christmas night feel pleasant and well‑managed.
Drs. Ira and Cherilyn Davis
Atmosphere: 5
Food: 5
Service: 5
Shawn Carbins
The inside smelled wet and old
Atmosphere: 2
Food: 4
Service: 4
X
I came here this morning 7/15 around 9am I couldn't enjoy my meal because of a dog barking at the next table. It actually scared the waitress because she didn't see it before she waited on the lady. It looked like a little poodle, it WAS NOT a service animal. The lady had it in her arms as she was eating and sometimes it was in her seat. I spoke to the manager and said this is unsanitary and I asked if dogs were allowed here. She said no. (She actually walked past to see it a couple of times ) After speaking to her, the manager said 'I got you' I said what does that mean. I asked her again and she didn't reply. She seemed very timid. Well if you're that scared to address these issues with your customers, you don't need to be a supervisor!! I understand that this has happened on other occasions so I will be addressing your Corporate division. Ihop you must do better! I would not be surprised if the dog was eating from her plate!!!
Update: I still haven't been contacted by this franchise Smh. They apparently don't care if they have animals licking out of our plates.
Atmosphere: 1
Food: 3
Service: 5
Burnice Rice
Sirloin tips were delicious seasoning and tender just right. I have no complaints about the staff
Atmosphere: 5
Food: 5
Service: 5
Derrick Thomas
The darn website wouldn't allow me to pay online; had to go in store. Also, I still can't access my rewards to enter my points. Get it together IHOP, I really want to give you maximum stars!
Great service, food was hot and delicious, was a great experience! This is a great IHOP!
Atmosphere: 4
Food: 5
Service: 5
Donna Wilson
Excellent service. Quickly served....and yummy!
Atmosphere: 5
Food: 5
Service: 5
Yulando Thornton
I had a wonderful experience at IHOP celebrating myself and my daughter's Birthdays. Marisol and Claritza were wonderful qnd provided exceptional customer service. The food was very good and fresh.
Atmosphere: 5
Food: 5
Service: 5
cheese somebody
This is seriously disappointing and only reason I rated it a star is because I have to. NOT RECOMMENDED
Atmosphere: 1
Food: 1
Service: 4
Richard Lotz
Haven't been here in years. Came back and it was as good as I remembered
Good food great service
Atmosphere: 5
Food: 5
Service: 5
Everything I ordered was wrong
Atmosphere: 1
Food: 1
Service: 1
Edwin was great
Atmosphere: 5
Food: 5
Service: 5
GREAT WILL BE BACK
Atmosphere: 5
Food: 5
Service: 5
Van is a great server!
Atmosphere: 4
Food: 4
Service: 4
After receiving no service at Three Dollar Café, my husband and I decided to go to IHOP, and we are so glad we did. The restaurant was packed, which was completely understandable on Christmas night, but the service was superb from start to finish.
Despite the holiday rush, we were seated immediately upon entering. Every staff member we encountered was friendly, positive, and genuinely welcoming. We had visited this location just last week and received excellent service then as well, so tonight simply confirmed the consistency of their hospitality.
Even with the holiday crowd, the team worked with energy and professionalism. No one appeared tired or overwhelmed. The manager deserves recognition, and the servers and cooks truly delivered. We spent over $127.00 during this visit. We also took togo meals to our children. My husband left a $25.00 tip for our server, a very kind young man who took great care of us.
Although the McDonough location on Regency is closer to our home, we will absolutely continue considering this location because of the outstanding service we’ve received.
Kudos to the entire IHOP team at this location for making a busy Christmas night feel pleasant and well‑managed.
Drs. Ira and Cherilyn Davis
Atmosphere: 5
Food: 5
Service: 5
The inside smelled wet and old
Atmosphere: 2
Food: 4
Service: 4
I came here this morning 7/15 around 9am
I couldn't enjoy my meal because of a dog barking at the next table. It actually scared the waitress because she didn't see it before she waited on the lady. It looked like a little poodle, it WAS NOT a service animal. The lady had it in her arms as she was eating and sometimes it was in her seat. I spoke to the manager and said this is unsanitary and I asked if dogs were allowed here. She said no. (She actually walked past to see it a couple of times )
After speaking to her, the manager said 'I got you' I said what does that mean. I asked her again and she didn't reply. She seemed very timid. Well if you're that scared to address these issues with your customers, you don't need to be a supervisor!! I understand that this has happened on other occasions so I will be addressing your Corporate division. Ihop you must do better! I would not be surprised if the dog was eating from her plate!!!
Update: I still haven't been contacted by this franchise
Smh. They apparently don't care if they have animals licking out of our plates.
Atmosphere: 1
Food: 3
Service: 5
Sirloin tips were delicious seasoning and tender just right. I have no complaints about the staff
Atmosphere: 5
Food: 5
Service: 5
The darn website wouldn't allow me to pay online; had to go in store.
Also, I still can't access my rewards to enter my points.
Get it together IHOP, I really want to give you maximum stars!
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Great service, food was hot and delicious, was a great experience! This is a great IHOP!
Atmosphere: 4
Food: 5
Service: 5
Excellent service. Quickly served....and yummy!
Atmosphere: 5
Food: 5
Service: 5
I had a wonderful experience at IHOP celebrating myself and my daughter's Birthdays. Marisol and Claritza were wonderful qnd provided exceptional customer service. The food was very good and fresh.
Atmosphere: 5
Food: 5
Service: 5
This is seriously disappointing and only reason I rated it a star is because I have to. NOT RECOMMENDED
Atmosphere: 1
Food: 1
Service: 4
Haven't been here in years. Came back and it was as good as I remembered
Atmosphere: 5
Food: 5
Service: 5
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