Told me to pull to the front where I waiting 30 minutes for them to bring out my order , don’t try to cheat your system and taking that long is crazy
Atmosphere: 1
Food: 1
Service: 1
JW Pickerdoddle
Disrespectful Treatment of My Grandfather at Your 955 Eagle’s Landing Parkway Location
The young Hispanic pregnant female (manager wannabe) is the person involved. She's SO rude and has an habitual attitude for absolutely no reason. My family loves the chicken from this location because the head Manager cooks the chicken perfectly everytime.
I’m writing to express a deeply disappointing experience that occurred at your 955 Eagle’s Landing Parkway location, which has caused significant concern for me and my family.
My grandfather a long time resident of Henry County who has spent decades building homes and recreational spaces for low income purposes, as well as serving 35 years as a practicing attorney was recently treated in an unacceptably rude and dismissive manner by one of your staff members. After the incident, he shared with us through Group Chat that he felt as though he had been “treated like trash.” No one should ever leave an establishment feeling dehumanized. I knew exactly who that person was, because she's always rude and she doesn't discriminate based on skin color.
It appeared that assumptions were made based on his work attire, which reflected a long days work. While his clothes may not have met someone's expectations, they should never have determined the level of respect he received. This incident was not only upsetting it was offensive and discriminatory in nature. Not to mention, my grandpa is VERY wealthy but, he's more comfortable in his working gear.
What’s even more troubling is that this doesn’t seem to be an isolated case. The same female staff member has shown a consistent pattern of unprofessionalism. I work at the bank next door and have heard/ witnessed firsthand how her attitude has negatively impacted customer experiences. Several of my colleagues and some neighbors have expressed similar concerns, and many have simply chosen to stop coming altogether.
It’s important to note that the black manager at this location has always shown exemplary professionalism, treating all customers with fairness and dignity something our entire family appreciates. Unfortunately, this positive experience has been overshadowed by the behavior of this one staff member, who often refers to customers as “LOVE” a term that might sound friendly to some, but when delivered with an unfriendly tone and dismissive attitude, feels disrespectful and patronizing.
Members of our family, including my mother and her colleagues at Piedmont Hospital, have been loyal patrons of this location for years. However, this experience has led us to take our business elsewhere. We no longer feel welcomed or valued.
We ask that you please take this feedback seriously. Every person, regardless of their appearance or background, deserves to be treated with dignity and respect. A single negative interaction may seem minor, but when it reflects a broader pattern, it becomes a serious issue one that can tarnish a business’s reputation and drive loyal customers away.
Atmosphere: 3
Food: 5
Service: 1
Alexia Atkins
I Went To KFC For Lunch On A Sunday , &The Service Was Fast , But My Food Was Cold , My Fries Was Cold & Soggy As Hell , Chicken Tenders Was Soggy As Well . Very Disappointing To Get Food On Your Lunch Break & It’s Not Satisfying
MaxPayne
The Hispanic female is rude as hell.
I’m writing to share a recent experience my family had at your establishment that left us deeply disappointed and disrespected.
My grandfather; who has spent decades giving back to our community through building homes and recreational facilities for low income families was treated rudely by a staff member during his visit. It appeared that assumptions were made based on his work attire, and he was spoken to in a dismissive and disrespectful manner.
What’s especially troubling is that this incident was not only demeaning to him as an individual, but also inconsistent with the values we expect from a business that serves a diverse public. My grandfather is a well-known and respected member of Henry County, and while his appearance may have reflected a hard day's work, that should never be a reason to treat anyone with less dignity.
Our family, including my mother and her colleagues from Piedmont, have been regular patrons of your location. Unfortunately, after this experience, we no longer feel welcome or respected enough to return.
Atmosphere: 1
Food: 4
Service: 1
Marcy
Got two $7 fill up boxes chicken breast dinner the original the skin on chicken was gross and thick but Christy was good
Atmosphere: 1
Food: 1
Service: 1
Karin Lockhart
Food sub par!!! Service horrible!!! The manager or manager wannabe whoever the woman seemed like she was doing me a favor!! Miss, I’m supporting your franchise with your overpriced menu and oily chicken smh!! And now I see why there was no line!!! Horrible horrible service!! Around 5:35 on 7/16/2025.
Atmosphere: 1
Food: 2
Service: 1
Justin Tate
My order felt like it was made fresh for me! I was listened to very well in the drive thru!
Atmosphere: 5
Food: 5
Service: 5
Mz. Jayy
Encourage drive thru workers to not pull their phone out when you are paying by card. In this day and age, it looks suspect, although no malice is intended.
I stopped here at this location for a chicken pot pie, and a wing meal. I’ve been eating pot pies from KFC for years even at this location. What were disgusting Is me bitting in some nasty uncooked tasting skin. Whoever made this should be ashamed of himself, was soggy and nasty. Never again at this location.
Food: 1
Recommended dishes: Pot Pie, Fried Chicken
Roland Russey
Still the best fast food chicken house on the planet hands down!!!! There is something for everyone to eat....ENJOY!!!
Wheelchair accessibility: Even 2 & 4 wheelers are accessible and always welcomed.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chicken Tender, Famous Bowl Fill Up, A La Carte Breast, 12 Piece Meal, 3 Piece Breasts & Wing Big Box Combo, 2 Piece Breast & Wing Combo, Pot Pie, Fried Chicken, 2 PC Mike's Hot Honey Chicken Box, Famous Bowl, Breast, Chicken Sandwich, Chicken Wing, Cole Slaw, Gravy, Spicy Chicken Wrap, Mac & Cheese
Annie Young
Won't be coming here anymore. Chicken wings are so small, you need to buy a dozen to get filled up. RIDICULOUS.
Rebekah Carlson
My chicken tasted like it had been sitting in cooking oil for too long. It was oily all the way through and had very little flavor. The mash potatoes and biscuit were the best part of my meal. However, there were no jelly or butter packets, and no one asked me if I wanted any.
The young lady at the window was very kind and had a smile on her face. As far as I could tell (bring that I went through the drive thru). There was a good atmosphere outside of some trash on the ground.
Wheelchair accessibility: There is a ramp for wheelchairs.
Half done chicken. Last time at this location
Atmosphere: 1
Food: 1
Service: 1
Told me to pull to the front where I waiting 30 minutes for them to bring out my order , don’t try to cheat your system and taking that long is crazy
Atmosphere: 1
Food: 1
Service: 1
Disrespectful Treatment of My Grandfather at Your 955 Eagle’s Landing Parkway Location
The young Hispanic pregnant female (manager wannabe) is the person involved. She's SO rude and has an habitual attitude for absolutely no reason. My family loves the chicken from this location because the head Manager cooks the chicken perfectly everytime.
I’m writing to express a deeply disappointing experience that occurred at your 955 Eagle’s Landing Parkway location, which has caused significant concern for me and my family.
My grandfather a long time resident of Henry County who has spent decades building homes and recreational spaces for low income purposes, as well as serving 35 years as a practicing attorney was recently treated in an unacceptably rude and dismissive manner by one of your staff members. After the incident, he shared with us through Group Chat that he felt as though he had been “treated like trash.” No one should ever leave an establishment feeling dehumanized. I knew exactly who that person was, because she's always rude and she doesn't discriminate based on skin color.
It appeared that assumptions were made based on his work attire, which reflected a long days work. While his clothes may not have met someone's expectations, they should never have determined the level of respect he received. This incident was not only upsetting it was offensive and discriminatory in nature. Not to mention, my grandpa is VERY wealthy but, he's more comfortable in his working gear.
What’s even more troubling is that this doesn’t seem to be an isolated case. The same female staff member has shown a consistent pattern of unprofessionalism. I work at the bank next door and have heard/ witnessed firsthand how her attitude has negatively impacted customer experiences. Several of my colleagues and some neighbors have expressed similar concerns, and many have simply chosen to stop coming altogether.
It’s important to note that the black manager at this location has always shown exemplary professionalism, treating all customers with fairness and dignity something our entire family appreciates. Unfortunately, this positive experience has been overshadowed by the behavior of this one staff member, who often refers to customers as “LOVE” a term that might sound friendly to some, but when delivered with an unfriendly tone and dismissive attitude, feels disrespectful and patronizing.
Members of our family, including my mother and her colleagues at Piedmont Hospital, have been loyal patrons of this location for years. However, this experience has led us to take our business elsewhere. We no longer feel welcomed or valued.
We ask that you please take this feedback seriously. Every person, regardless of their appearance or background, deserves to be treated with dignity and respect. A single negative interaction may seem minor, but when it reflects a broader pattern, it becomes a serious issue one that can tarnish a business’s reputation and drive loyal customers away.
Atmosphere: 3
Food: 5
Service: 1
I Went To KFC For Lunch On A Sunday , &The Service Was Fast , But My Food Was Cold , My Fries Was Cold & Soggy As Hell , Chicken Tenders Was Soggy As Well . Very Disappointing To Get Food On Your Lunch Break & It’s Not Satisfying
The Hispanic female is rude as hell.
I’m writing to share a recent experience my family had at your establishment that left us deeply disappointed and disrespected.
My grandfather; who has spent decades giving back to our community through building homes and recreational facilities for low income families was treated rudely by a staff member during his visit. It appeared that assumptions were made based on his work attire, and he was spoken to in a dismissive and disrespectful manner.
What’s especially troubling is that this incident was not only demeaning to him as an individual, but also inconsistent with the values we expect from a business that serves a diverse public. My grandfather is a well-known and respected member of Henry County, and while his appearance may have reflected a hard day's work, that should never be a reason to treat anyone with less dignity.
Our family, including my mother and her colleagues from Piedmont, have been regular patrons of your location. Unfortunately, after this experience, we no longer feel welcome or respected enough to return.
Atmosphere: 1
Food: 4
Service: 1
Got two $7 fill up boxes chicken breast dinner the original the skin on chicken was gross and thick but Christy was good
Atmosphere: 1
Food: 1
Service: 1
Food sub par!!! Service horrible!!! The manager or manager wannabe whoever the woman seemed like she was doing me a favor!! Miss, I’m supporting your franchise with your overpriced menu and oily chicken smh!! And now I see why there was no line!!! Horrible horrible service!! Around 5:35 on 7/16/2025.
Atmosphere: 1
Food: 2
Service: 1
My order felt like it was made fresh for me! I was listened to very well in the drive thru!
Atmosphere: 5
Food: 5
Service: 5
Encourage drive thru workers to not pull their phone out when you are paying by card. In this day and age, it looks suspect, although no malice is intended.
Good location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Gravy, Cole Slaw
Restaurantji Recommends
I stopped here at this location for a chicken pot pie, and a wing meal. I’ve been eating pot pies from KFC for years even at this location. What were disgusting Is me bitting in some nasty uncooked tasting skin. Whoever made this should be ashamed of himself, was soggy and nasty. Never again at this location.
Food: 1
Recommended dishes: Pot Pie, Fried Chicken
Still the best fast food chicken house on the planet hands down!!!! There is something for everyone to eat....ENJOY!!!
Wheelchair accessibility: Even 2 & 4 wheelers are accessible and always welcomed.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chicken Tender, Famous Bowl Fill Up, A La Carte Breast, 12 Piece Meal, 3 Piece Breasts & Wing Big Box Combo, 2 Piece Breast & Wing Combo, Pot Pie, Fried Chicken, 2 PC Mike's Hot Honey Chicken Box, Famous Bowl, Breast, Chicken Sandwich, Chicken Wing, Cole Slaw, Gravy, Spicy Chicken Wrap, Mac & Cheese
Won't be coming here anymore. Chicken wings are so small, you need to buy a dozen to get filled up. RIDICULOUS.
My chicken tasted like it had been sitting in cooking oil for too long. It was oily all the way through and had very little flavor. The mash potatoes and biscuit were the best part of my meal. However, there were no jelly or butter packets, and no one asked me if I wanted any.
The young lady at the window was very kind and had a smile on her face. As far as I could tell (bring that I went through the drive thru). There was a good atmosphere outside of some trash on the ground.
Wheelchair accessibility: There is a ramp for wheelchairs.
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Fried Chicken, Gravy, Comeback Sauce
Chicken is getting smaller. Service is pretty good.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Fried Chicken, Cole Slaw, Gravy
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