They open at 11 am 4/14/24 and are stating they are not open yet and don’t know when they will open with no excuse! Horrible customer service and management.
Service: 1
Ronald Redmond
The wait in the drive through is horrible. There’s never any lights on outside at night which makes it a liability. I know I waited more than 15 minutes at the menu board before my order was taken, also the menu board was not lit. Service here is the absolute worst.
Atmosphere: 1
Food: 3
Service: 1
K Gooden
Atmosphere... Dirty afFood...
Atmosphere: 1
Food: 1
Service: 3
Lydia Lewis
Worse zalad ever! Cheese and fried onions ghost! Big chunks of the core of the lettuce. Just a mess! When I called and asked to speak to the mgr before asking my son to take the salad back, I was put on "perpetual hold" and no one ever came to the phone. Waste of time and money. Poor food and service.
Never coming back to this Zaxbys again. We got here at 10:30 and it’s 10:55 and we still haven’t gotten our food. And there is no sense of urgency at all. The new Zaxbys off of Jonesboro road is a lot better, friendlier, cleaner and over all more efficient. I do not appreciate the lack of professionalism at all.
Jayla S
What’s the point of ordering ahead curbside and you still have to wait an additional 20 min! I checked in through the app and through email and still had to call to ask them how much longer I had to wait . Just horrible I would have gotten my order sooner in the drive thru !This is my feedback right here , don’t waste your time or mine with that same response you’ve given everyone else!
BUT GOD
I just need them to make the food with integrity. Poor quality waited almost a hr for food and then a redo. No one followed order correctly. My time is valuableDid I mention this was a pre-ordered online order?Again, TodayDo use all a favor and close down until you all can get it together.Took me nearly an hr to get my order. Food cold and I was questioned about paying for something that was on my ticket and paid for Did I mention this was yet another online order.This Zaxbys use to be great now it's bad real bad. It starts with management.Sadly, more money wasted.
Food: 1
Service: 1
Recommended dishes: French Fries, Buffalo Wings
Mia Sinkfield
Came here to order food and my toddler had to use the bathroom and it was no tissue in either bathroom. Just guys just opened for lunch and it’s no tissue or the paper towel machine.
Saw a German cockroach on the counter, a German cockroach!! It be different if it was a waterbug, those are everywhere it’s the south. But a German cockroach is the filthy ones! If one was bold enough to walk on the counter imagine what you don’t see! Disgusting, the owner should be ashamed!
Atmosphere: 2
Food: 2
Service: 3
Kevin Saffari
Food is good store is busy all the time but service is good and it is priceyParking: Enough parking in areaKid-friendliness: Family friendly no play ground
Recommended dishes: French Fries, Salads, Big Zax Snak Meal, Buffalo Wings
Jane Doe
I walked in to order, the staff looked at me and no one spoke. I stood at the counter and no one came to take my order. I decided to leave because of the customer service and the trash over flowing everywhere. If no one cared enough to take out the trash then they probably did not care to clean anything on the restaurant.
Atmosphere: 1
Service: 1
breesbutera
ABSOLUTELY HORRIBLE! the line never moves. the workers clearly don’t care about their customers and the food is subpar! visit any other location besides this one!! IT HAS BEEN A PROBLEM FOR YEARS. tthis location needs to be shut down asap!
They open at 11 am 4/14/24 and are stating they are not open yet and don’t know when they will open with no excuse! Horrible customer service and management.
Service: 1
The wait in the drive through is horrible. There’s never any lights on outside at night which makes it a liability. I know I waited more than 15 minutes at the menu board before my order was taken, also the menu board was not lit. Service here is the absolute worst.
Atmosphere: 1
Food: 3
Service: 1
Atmosphere... Dirty afFood...
Atmosphere: 1
Food: 1
Service: 3
Worse zalad ever! Cheese and fried onions ghost! Big chunks of the core of the lettuce. Just a mess! When I called and asked to speak to the mgr before asking my son to take the salad back, I was put on "perpetual hold" and no one ever came to the phone. Waste of time and money. Poor food and service.
Food: 2
Service: 2
Service can be slow at
Atmosphere: 4
Food: 4
Service: 3
Eggrolls- horribleFried pickles-horribleFanta cherry zero- goodCustomer service-
Atmosphere: 4
Food: 2
Service: 4
Never coming back to this Zaxbys again. We got here at 10:30 and it’s 10:55 and we still haven’t gotten our food. And there is no sense of urgency at all. The new Zaxbys off of Jonesboro road is a lot better, friendlier, cleaner and over all more efficient. I do not appreciate the lack of professionalism at all.
What’s the point of ordering ahead curbside and you still have to wait an additional 20 min! I checked in through the app and through email and still had to call to ask them how much longer I had to wait . Just horrible I would have gotten my order sooner in the drive thru !This is my feedback right here , don’t waste your time or mine with that same response you’ve given everyone else!
I just need them to make the food with integrity. Poor quality waited almost a hr for food and then a redo. No one followed order correctly. My time is valuableDid I mention this was a pre-ordered online order?Again, TodayDo use all a favor and close down until you all can get it together.Took me nearly an hr to get my order. Food cold and I was questioned about paying for something that was on my ticket and paid for Did I mention this was yet another online order.This Zaxbys use to be great now it's bad real bad. It starts with management.Sadly, more money wasted.
Food: 1
Service: 1
Recommended dishes: French Fries, Buffalo Wings
Came here to order food and my toddler had to use the bathroom and it was no tissue in either bathroom. Just guys just opened for lunch and it’s no tissue or the paper towel machine.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Saw a German cockroach on the counter, a German cockroach!! It be different if it was a waterbug, those are everywhere it’s the south. But a German cockroach is the filthy ones! If one was bold enough to walk on the counter imagine what you don’t see! Disgusting, the owner should be ashamed!
Atmosphere: 2
Food: 2
Service: 3
Food is good store is busy all the time but service is good and it is priceyParking: Enough parking in areaKid-friendliness: Family friendly no play ground
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Salads, Fillet Sandwich Meal, Boneless Wings, Chicken Sandwich, Buffalo Wings
Tried the new egg rolls they were
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Salads, Big Zax Snak Meal, Buffalo Wings
I walked in to order, the staff looked at me and no one spoke. I stood at the counter and no one came to take my order. I decided to leave because of the customer service and the trash over flowing everywhere. If no one cared enough to take out the trash then they probably did not care to clean anything on the restaurant.
Atmosphere: 1
Service: 1
ABSOLUTELY HORRIBLE! the line never moves. the workers clearly don’t care about their customers and the food is subpar! visit any other location besides this one!! IT HAS BEEN A PROBLEM FOR YEARS. tthis location needs to be shut down asap!
Atmosphere: 1
Food: 1
Service: 1