Pizza was great. Customer service was terrible. The girl had a nasty disposition.
That Gamer “Winner” Boxman Keeper
Really friendly customer service to say the least. Food is always ready in less than 10 minutes with really good quality.
Derrick Billups
I want to give credit where it's due—especially to the staff member I believe is the manager. The food and service today were great. That hasn't always been the case, though.
Sometime last year, I had a bad experience: the pizza took forever and came out burnt. I gave it another shot, and unfortunately, the same thing happened. Still, I went back a third time. The food was better then, but the wait was still long. By the fourth visit, though, things had clearly improved—food was good, service was fast, and customers were moving in and out smoothly.
To me, that kind of turnaround suggests there might have been a lot of staff turnover behind the scenes. I can’t say that for certain, since I always go through the drive-thru. Oddly enough, I keep seeing the same people each time. The person I assume is the manager—because he seems to be the one answering the cashier's questions—has been there since my first visit, when things weren’t great.
Whether he’s the manager or not, I just want to say: great job sticking it out and helping things improve. That says something.
Most people don’t leave reviews. They’re busy with family, friends, and everything else that demands their attention. I don’t have those distractions. But being alone doesn’t mean life has to be sad. I think there’s value in noticing the little things—especially the good ones—and speaking up when someone’s doing a great job. Maybe most people would see my life as a sad one. But I’m content. I get to see the good in people, and sometimes I get to say something about it. That’s enough for me.
Amber “Bre” McDonald
Terrible service, rude cashier, food was cold hard and not good. Don't recommend
Abbas
Very rude lady in front
Rich D
I did a online the order? But there was no one working. And there were 6 people standing outside trying to get orders, so no Bueno.
Kim Lyon
It's 2 ladies work there RUDE. To the core cash register never work properly sometimes no boxes as they say I understand when u have a bad day take a break and breathe & I know ppl pull ppl out of character. But I love tis spot need stay stock up on beef also. Alot of ppl don't do pork. But keep our store
desmondruff
Don’t waste your money here. I was surprised this location had ANY good ratings. Nobody is ever up front at the counter, nobody acknowledges you when you come in. I waited at least 10 minutes to be acknowledged, my food was not in the locker and I made a stop prior to arriving at the location so the food should have been ready. I waited patiently, another customer came in who wasn’t acknowledged either. Two more customers came in then FINALLY after 10 plus minutes this disheveled person comes and assists the customer who came in after me being at that point I was standing back trying to get my girlfriend who placed the order to cancel the order. When I was finally helped my food was ready but was in the back in an inaccessible to me warmer. The cheese pizza didn’t look appetizing, the pepperoni pizza looked good. Both pizzas tasted good. While I waited the 10 plus minutes to be acknowledged I observed that nobody in the back had gloves on. I observed an employee touch food with bare hands. No visible health score was observed and I had plenty of time to look around for it. We will not be spending any more money at this location.
Tony Chapman
Good cheap pizza! Fast too!
Marco Herrera
The lady at the front went out of her way to be as rude as possible. She was even mumbling to herself in a low voice. I think she was insulting the customers. But I guess she thinks we can't hear her? Lady we are right in front of you. We can clearly hear you mumbling. If they hate their job so much, then why don't they quit? Why take out their anger on the customer?
Cashier would not take my $50 order because I parked in front of the establishment. When she become the police? I guess Papa John wins again. This happened on 2-16-25
Jose Cruz
Disgusting, the health department needs to come shut this dirty place down.
Carmen Aviles
Found roaches in the pizza box
Channing Vigay
Dirty location and the employees are equally as dirty here .
Chenelle White
Whoever that worked January 16 2025 @ 5:29pm needs to take a customer service class....not sure if the lady was having a bad day but don't work at a place that deals with people if your gonna have an attitude when someone ask about a pack of cookies....not everyone has their children out In the cold just to get some pizza...so some children are left in the car with the other parent....for this young lady to say my child has to come Inside the store to get a pack of cookies is crazy....then you lied and said you didn't have any where the cookies were in plain sight.....I have never had this problem at any location...this was very unprofessional on her end she never knows who will walk into the store...I hope she wasn't the manager because if this is how management acts corporate needs to be contacted
Pizza was great. Customer service was terrible. The girl had a nasty disposition.
Really friendly customer service to say the least. Food is always ready in less than 10 minutes with really good quality.
I want to give credit where it's due—especially to the staff member I believe is the manager. The food and service today were great. That hasn't always been the case, though.
Sometime last year, I had a bad experience: the pizza took forever and came out burnt. I gave it another shot, and unfortunately, the same thing happened. Still, I went back a third time. The food was better then, but the wait was still long. By the fourth visit, though, things had clearly improved—food was good, service was fast, and customers were moving in and out smoothly.
To me, that kind of turnaround suggests there might have been a lot of staff turnover behind the scenes. I can’t say that for certain, since I always go through the drive-thru. Oddly enough, I keep seeing the same people each time. The person I assume is the manager—because he seems to be the one answering the cashier's questions—has been there since my first visit, when things weren’t great.
Whether he’s the manager or not, I just want to say: great job sticking it out and helping things improve. That says something.
Most people don’t leave reviews. They’re busy with family, friends, and everything else that demands their attention. I don’t have those distractions. But being alone doesn’t mean life has to be sad. I think there’s value in noticing the little things—especially the good ones—and speaking up when someone’s doing a great job. Maybe most people would see my life as a sad one. But I’m content. I get to see the good in people, and sometimes I get to say something about it. That’s enough for me.
Terrible service, rude cashier, food was cold hard and not good. Don't recommend
Very rude lady in front
I did a online the order? But there was no one working. And there were 6 people standing outside trying to get orders, so no Bueno.
It's 2 ladies work there RUDE. To the core cash register never work properly sometimes no boxes as they say I understand when u have a bad day take a break and breathe & I know ppl pull ppl out of character. But I love tis spot need stay stock up on beef also. Alot of ppl don't do pork. But keep our store
Don’t waste your money here. I was surprised this location had ANY good ratings. Nobody is ever up front at the counter, nobody acknowledges you when you come in. I waited at least 10 minutes to be acknowledged, my food was not in the locker and I made a stop prior to arriving at the location so the food should have been ready. I waited patiently, another customer came in who wasn’t acknowledged either. Two more customers came in then FINALLY after 10 plus minutes this disheveled person comes and assists the customer who came in after me being at that point I was standing back trying to get my girlfriend who placed the order to cancel the order. When I was finally helped my food was ready but was in the back in an inaccessible to me warmer. The cheese pizza didn’t look appetizing, the pepperoni pizza looked good. Both pizzas tasted good. While I waited the 10 plus minutes to be acknowledged I observed that nobody in the back had gloves on. I observed an employee touch food with bare hands. No visible health score was observed and I had plenty of time to look around for it. We will not be spending any more money at this location.
Good cheap pizza! Fast too!
The lady at the front went out of her way to be as rude as possible. She was even mumbling to herself in a low voice. I think she was insulting the customers. But I guess she thinks we can't hear her? Lady we are right in front of you. We can clearly hear you mumbling. If they hate their job so much, then why don't they quit? Why take out their anger on the customer?
Restaurantji Recommends
Cashier would not take my $50 order because I parked in front of the establishment. When she become the police? I guess Papa John wins again. This happened on 2-16-25
Disgusting, the health department needs to come shut this dirty place down.
Found roaches in the pizza box
Dirty location and the employees are equally as dirty here .
Whoever that worked January 16 2025 @ 5:29pm needs to take a customer service class....not sure if the lady was having a bad day but don't work at a place that deals with people if your gonna have an attitude when someone ask about a pack of cookies....not everyone has their children out In the cold just to get some pizza...so some children are left in the car with the other parent....for this young lady to say my child has to come Inside the store to get a pack of cookies is crazy....then you lied and said you didn't have any where the cookies were in plain sight.....I have never had this problem at any location...this was very unprofessional on her end she never knows who will walk into the store...I hope she wasn't the manager because if this is how management acts corporate needs to be contacted
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