Baskin-Robbins
4450k Nelson Brogdon Blvd, Sugar Hill
(770) 271-4200
Recent Reviews
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Save yourself a headache and go to another location.
We stopped by for two single scoops of ice cream. The scoops we were served were hallow inside. The emplyee serving the ice cream knew this and when asked why they were not serving full scoops of ice cream, simply stated that they were full scoops. They had a very limited selection of flavors and overcharge for 1/3 scoops by charging full price. This is just ridiculous!
Add to this the employee who helped us had a poor attitude as well not just with us but also talking poorly about other customers using the drivethru service and the orders they were placing.
The store exterior and interior have been remodeled, but that does not improve the quality of the service received. The interior, while remodeled, is not upkept. The tables and floor are dirty.
We will definitely not go back to this location and discourage others from giving this establishment your business / money.
Staff was friendly but the store was absolutely disgusting and they didn't care. They just wanted to keep gossiping.
I said strawberry banana smoothie at least 10 times and I still ended up with a mango smoothie. She even repeated back before I paid strawberry banana smoothie and still gave me mango. You can’t make this up.
Wrong ice cream flavor order croissant got a bagel now they won’t answer the phone horrible service
I come here quite often and asked for a shake the way I always get it. The girl made the shakes and they weren’t even filled she literally made the scoops small and my shakes barely filling the brim. She had a bad attitude as well
Atmosphere: 1
Food: 1
Service: 1
I had previously given this place a 5 star review, but the last several visits have been a disaster. Today, on 6/11/24, ordered a 3 scoop sundae with everything on it (our usual order), what we got was a small bowl and the small bowl was then set inside a bowl that is normally used for a 3 scoop sundae. We asked for "everything on it" for toppings, got a tiny bit of whipped cream and nuts, no fudge, no maraschino cherry. We'll be going to another location from now on.
Atmosphere: 5
Food: 4
Service: 1
They hide and don't serve you when they are supposed to be open for business.
Service: 1
We went on our bday and it was a great experience!
Atmosphere: 5
Food: 5
Service: 5
Worst experience, i dont recommend costumers to visit this store.
I was there to get my favorite icecream I always get the same icecream every Summer Nutty Coconut I had to wait for a while there's no one ahead of me but everyone was just standing around at the drive through window area and then when someone do come to help I told her what I wanted she tell me to check in the fridge I know what I want don't come prepackaged I just got off work and I am not in a good mood I told the server you don't have what I want prepackaged and she insisted that I check so I did and of course they don't have it you work at the place but you don't know what you have in the freezer your customer knows more than you do that is a shame
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
WHY ARE YOU CLOSED AT 9:29PM MONDAY????
Atmosphere: 1
Food: 1
Service: 1
WHY ARE YOU CLOSED AT 9:29PM MONDAY????
Atmosphere: 1
Food: 1
Service: 1
went at 9pm doors were locked and employees were still
Atmosphere: 1
Food: 1
Service: 1
I went and used my birthday coupon. They have a good selection of ice cream.
Atmosphere: 4
Food: 4
Service: 3
Terrible management. Workers are always rude. Closes earlier then set time as well.
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