Dunkin'

4450K Nelson Brogdon Blvd, Sugar Hill
(770) 271-4200

Recent Reviews

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Dev Patel

Don’t west your money in hot decaf cuz they don’t have decaf they just put the half cup of hot water and half cup of original blend hot coffee

Atmosphere: 1

Food: 1

Service: 1

Kim White

Went through the drive through to get me a coffee. It was too hot, so I let it sit a bit. When I got to my destination and tasted the coffee, it tasted like water. So I drove all the way back to have them fix it and it was still very weak. This location makes the coffee so weak and watered down

Atmosphere: 3

Food: 2

Service: 1

Michael Sabol

Not cooking food to Dunkin standards.
Selling off brand Donuts. They are NOT Dunkin donuts. They are much smaller than other locations and do NOT taste the same. Also the bagels are not proofed properly.

Atmosphere: 1

Food: 1

Service: 1

P T

Tried to order a milkshake, order person acted as if they had never heard of it. Coffee? Ice coffee? No a MILKSHAKE! Then they took my card, rang the sale, told me they didn't have my flavor. It was just bad, bad, bad all around.

Atmosphere: 1

Food: 1

Service: 1

Shotzbyedgar

Worst dunkin ever

Atmosphere: 1

Food: 1

Service: 1

Kevin Saffari

easy to get in and out at this location. always good coffee and ice cream

Atmosphere: 5

Food: 5

Service: 5

Sabrina Buckner

Very Disappointed!! My 4th time ordering a frozen coffee and it’s not made correctly. Still chunky, full of ice and missing ingredients!!

Steph C

Unfortunately this is the closest DD to me but i try to avoid as much as possible. They just dont follow the order and my drinks are always too sweet. Too heavy on the syrup, especially when my order requests for less! There is another DD that i frequent and they always get it right.
My review is after over 2 years of being forced to order here due to commute and comparing to other DDs. Hopefully this gets back to them and they fix this. Just follow the order its literally on the sticker!

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Doughnut

RONNY LEE

Poor customer service 😢

Service: 1

Jim Klepzig

Service was extremely poor and unprofessional; restaurant was very dirty. Highly recommend avoiding this location.

Atmosphere: 1

Food: 3

Service: 1

G T

Save yourself a headache and go to another location.

We stopped by for two single scoops of ice cream. The scoops we were served were hallow inside. The emplyee serving the ice cream knew this and when asked why they were not serving full scoops of ice cream, simply stated that they were full scoops. They had a very limited selection of flavors and overcharge for 1/3 scoops by charging full price. This is just ridiculous!

Add to this the employee who helped us had a poor attitude as well not just with us but also talking poorly about other customers using the drivethru service and the orders they were placing.

The store exterior and interior have been remodeled, but that does not improve the quality of the service received. The interior, while remodeled, is not upkept. The tables and floor are dirty.

We will definitely not go back to this location and discourage others from giving this establishment your business / money.

Atmosphere: 1

Food: 3

Service: 1

Ralph Harrison

Went here for ice cream. Got the feeling they are trying to kill their ice cream business. No waffle cones limited staff to support felt like I was bothering the counter person with my request for ice cream. No labels displayed for the flavors and it tasted freezer burned.

Atmosphere: 3

Food: 1

Service: 1

Sharese Stlouis

Horrible service and my coffee taste weird

Kevin Morrow

First time coming here, 9:40pm on a Thurs. They closed early, employees still inside. I can speculate why, but hours on Google and door both match. If corporate knew I bet they'd be pissed.

Service: 1

Wanda

I came today and asked for a STRAWBERRY dragon fruit refresher. I get to the window and the girl hands me a drink that’s Red which I know for sure isn’t Strawberry so I tell her hey this isn’t the right drink and she kept insisting it was. I’ve ordered this drink countless times it’s always Pink. This place has workers who are slow and stupid would not recommend👎👎👎

Atmosphere: 1

Food: 1

Service: 1

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