Keys North Market and Grill

New to the area and wanted to try out the Thursday Night Prime Rib Special, but was very disappointed with the entire experience. From the food to the service and then how they so called solved the problem everything was poor.My parents and I asked for medium rare, and it’s supposed to come with a salad, a baked potato, and a roll. Salad was okay, prime rib was well done, baked potato was not cooked all the way and no roll was served. My daughter order chicken tenders and fries and they were pink inside. Also thigh meat which was an and choice. But T he color of the breading was an odd shade of burnt brown. I then decided that I should say something because this all seemed wrong. The bartender helped and tried to make it right. Our server “Trinity” came out to say that let me quote her on this because it was one of the craziest things I’ve heard (I also have a restaurant background) “the prime rib comes in a big piece of meat and it’s pre cooked and there are only a few pieces that are medium rare”. I then told her I’ve never heard of such a thing and said I’ll just wait for a new one to take to go. She came back out again and said “I have more information, it’s really hard to get prime rib to be medium rare because it comes done and if people want it well done then it would take too much time to cook”. I told her I have ordered it many times and that’s never been part of my experience but if that was the case why didn’t she say they couldn’t do medium rare. She told me it wasn’t her fault and I said if that was the case you should’ve come back to tell the customer that you couldn’t offer it. She also stated that the potato was cooked to which I replied no I can’t cut it with my fork it’s hard. She had a terrible attitude and terrible table manners. It’s like she wanted to argue to which I replied I’m not interested in arguing with you. She told me she’s not but her body language was aggressive. I thought that was the end of it. Paid full price for the meal. Went home and received a raw steak. Cold to the touch. I live 2 minutes from the restaurant. It would be impossible to be cold from the drive. Also didn’t she say that they didn’t have any medium rare steaks left? Interesting because I got a raw steak. They purposely gave me a raw steak. See picture. I will not be returning, nor will I recommend to anyone around town. For the record I live here and not just someone passing through. Good luck to you Trinity because with that service and attitude you won’t make it long.

Kid-friendliness: Not great options for kids. What little kid wants pink chicken that’s thigh meat with questionable breading

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Steak Special, Fries

Menu was sports bar type,I don't normally come to sport bars,but I was with family.

Atmosphere: 5

Food: 4

Service: 4

The prime rib dinner special was great!

Atmosphere: 4

Food: 5

Service: 4

Use to be our favorite place for local shrimp, always had good service. Came down today and they changed the menu to BBQ, one dish with local shrimp and its BBQ as well. Will probably still stop by every now and then but not every week like we normally do.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Shrimp and Grits, Boom Boom Shrimp

Gave this spot a try for something different, went on a Wednesday evening. It was pretty quiet only a few others in the restaurant but that’s about most of the good things I can say about it. Started out good, but the server kept scratching their belly u see their shirt while we ordering and it was a little gross. Ordered some fried seafood, and shrimp with a crab dip app. The dip was mostly crackers, didn’t taste at all like crab, the fried oysters were decent, but the sides all tasted like they had been made several days ago and were just reheated when needed. Maybe we will give it another go and just try pizza, but would not go back again to eat a sit down dinner. Disappointed cause the view is amazing so we wanted another on the river option, but this is not it.

Atmosphere: 3

Food: 2

Service: 1

Food was cold, best thing brought out was the french fries. I wont be bringing my family back to this restaurant.

Atmosphere: 2

Food: 1

Service: 3

A very nice Sunday brunch, even though the regular menu has this fish sandwich which is the best in town. Jada is a top notch server.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blackened Fish Sandwich, Fried Shrimp, Boom Boom Shrimp

Fantastic everything! Our server Jada was awesome and very friendly. Request her when you get there!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Shrimp, Steak Special

Needed a relaxing evening, Wife picked this place out. Atmosphere is no family friendly ,Apps are good, Blacken Scollops, Shrimp, Fried Oysters, okra,Personal

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Boom Boom Shrimp

Super friendly staff!! The owners are fabulous, friendly and hands on which always makes for a great experience. If your in Darien make sure to take in this experience, you will thank me for sure.

Atmosphere: 5

Food: 5

Service: 5

I went out to this bar two nights in a row after wedding festivities and the first night there was great. Staff was friendly and working their hardest to serve our group and all other customers will being personable and calm. The second night there (9/23/23) I ordered one rum and coke and i left the tab open for myself to use throughout the night. I had a friend buy me my second drink which was also my last and once we were all done enjoying this establishment I went to close my tab and the bartender said he didn’t have my card because I already closed it. I indeed did not and I looked at my transactions and there was a charge for $19.12 from over an hour ago. I ordered 1 drink so this is already too much to charge me but also they gave away my credit card to someone else. The bartender accused me of losing my card myself after he gave it back to me which never happened for me to personally lose my own card. The other bartender on duty was awesome trying to go through all the receipts from that night but she couldnt even find the receipt for the tab on my card! This morning I see there’s been activity on my card from a state away so clearly I was accused of being crazy for saying they gave my card away. Yes the card is locked and cancelled now but I did not appreciate being told this was my fault when the bartender was the last person to have my card before it ended up hours away from the establishment.

Atmosphere: 3

Service: 1

Well, actually we barely got our foot in the door a few nights ago at 8:40 and were told the kitchen was closed … DUH !The hours for closing was 9pm! If you say 9 that means the kitchen is still open for customers!!! Doesn’t take a rocket scientist to understand that … needless to say we will never return . We come to Darien several times a year , love Darien ❤️❤️❤️

We had a fun time sitting on the screened porch and watching the river flow by. Our custom designed wood fired pizza and Caesar salad were delicious. Also enjoyed the pretzel bites! Service was very friendly and prompt. This will be one of our go to places when we visit Darien.

Fresh seafood. Whiting. Fried seafood including oysters and calamari. Fast service on a slow night. Recommended.

Atmosphere: 5

Food: 5

Service: 5

Service excellent and our server was very sweet and attentive but we found that it was just a mediocre location and hubby found his dish shrimp basil scampi very peppery. I had the fresh catch which was “supposed to be” mahi mahi but I eat mahi all the time and this was definitely not mahi. Just needs a few tweaks - would try again. Maybe just an off night!