My daughter order almost $30 worth of food, when she received it the wings was dry no sauce and fries hard as a rock. Called to have order fixed was told maybe the sauce dried up on the wings after a back and forth with the rude lady on the phone. Next day I took all the food back talked with a manager she said her name was Yaya(black lady with locks) she said she will put the refund in herself and it should take 5-7 days, 11days later no refund and when I call the store to talk to her we keep getting the run around from her and other employees. Not only did my daughter not get her food cause it was returned and thrown in the trash by the manager but Yolanda refused to return her money that she said she will return. Isn't this stealing?
Atmosphere: 1
Food: 1
Service: 1
cara hrdlicka
Kind and quick! Awesome lady on staff today was super helpful and kind
Atmosphere: 5
Food: 5
Service: 5
Mimi Baby
I came here for Veterans Day. I was met with a rude girl that stated that Veterans were taking all their inventory today and that they would only be doing 50% off, instead of free, due to that. I stated to her that veterans lay their lives down to serve and sacrifice for this country and that they should be celebrated and honored today and not be looked upon as liabilities. The rude worker still insisted that veterans were ruining their inventory. I told her never mind and that I didn’t even want the 50% off because her attitude towards those that serve was horrible and disrespectful. On my way out, she told me she didn’t care and I responded with some choice words of my own. Do not support this business that can care less about our service members. Disgusting and disappointing service, if you can call it that. I wish I could leave zero stars. The rude worker needs an etiquette class and needs to learn how to conduct herself as a lady. I will be contacting their GM in the morning.
Atmosphere: 1
Food: 1
Service: 1
Michael
Very unfriendly staff beginning with what appeared to be management at take out counter. Very stoic and unfriendly vibe. Unappreciated attitude 😒
Atmosphere: 1
Food: 2
Service: 1
TJ Dorsey
Wings were good and flavorful. Pickup order was ready when I got there and staff was friendly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Wings
333ThisMoment
Happy with lemon pepper chicken wings.
Atmosphere: 5
Food: 5
Service: 5
Jose Gomez
Honestly the worst Fast food of Buffalo Wild Wings I’ve been too & also worst customer service . Could only imagine what other people have to experiences .
Atmosphere: 1
Food: 1
Service: 1
Jay B
I eat here often and everything is usually good but the slim young lady working the register gave me the worst experience she was extremely rude to me and other customers she was visibly irritated when customers asked her basic questions rolling her eyes, sucking teeth, and cutting them off in the middle of their questions you can tell she hates her job.The food was bad the wings came out cold and hard and still tasted burnt even tho they look fine… they refried them too many times. Barely any sauce cold hard crunchy wings and soggy wedges.
Atmosphere: 1
Food: 1
Service: 1
Paul Nguyen
I ordered online it was not available. I had to go to the store to use my deal for online and then when I finally ordered. The Young lady that worked there was Hella rude it took about 40 minutes to get my food. I checked my food before I left. They messed up my food the first time. I ordered traditional wings and they gave me boneless so I had to wait an additional 10 minutes and my food was rushed. I get home and my sauces for my wings are incorrect and wrong. I worked at Buffalo wild wings for six years as a Kitchen Manager and for a Monday night they were busy. They assumed that they were gonna be slow so they were spinning wings in a sandwich bag instead of using their containers that they spin wings in all the containers were all clean like they were ready to go. They were about 5 to 6 people waiting for their order after I left. If you want wings and wanna wait an hour, Buffalo wild wings at Tucker is your store and you’re food might be incorrect as well I normally don’t give out reviews, but I thought this restaurant deserved a bad review. The only reason why it got two stars is because the wings were decent and I didn’t have enough energy to go back there with my second mistake on my order your staff at that Store needs to do better. I’ve worked in at Buffalo wild wings for six years as a manager and that tonight was unacceptable I would’ve fired someone!! YALL NEED TO DO BETTER PERIOD!! Customer Service and hospitality was horrible
Atmosphere: 1
Food: 2
Service: 1
Mike Powell
Staff not trained to prepare the food. Wings were over cooked, dry, and not covered with wing sauce.
I cannot believe we paid darn near $12 for six ‘boneless’ wings that are smaller than McDonald nuggets! Never again. What a freaking rip-off and now I’m stuck cooking for my kid.
Atmosphere: 3
Food: 2
Service: 3
Kimberly Atkinson
Called at 9:45 pm and was told they wasn't taking anymore call in orders I asked it I call place an order by the app she told me know I would have to the come to the store I asked what time do you close tonight she told me 11:30 so got in my call drove over open sign was still flashing but she came to the door and told me they was closed at 10:45 pm not very happy about this I was going to try this place for the 1st time but I will not be back now
Pretty Mary Lou
Yo-yo the manager here is Koo asl s/o to Ashley to for being sweet & professional over the phone this will alway be my go to BDubs.
Atmosphere: 5
Food: 5
Service: 5
Lillian Ritch
Got wings for me and my friends and they refused to give the code for the bathroom (not an employee only bathroom) only gave us 1 fork for what was food for 3 people that 2 of us came to pick up. Food was ready for at least 10 mins before they gave it to me and was cold when I bit into it. On top of it they didn’t even put everything we ordered into the bag ;-; I’m fine with slow service but Jesus lol. On top of it they yelled at my wife for having the nerve THE AUDACITY to ask for the stuff they didn’t put in the order. I don’t care if you’re having a bad day. DO NOT yell at my wife
Atmosphere: 1
Food: 1
Service: 1
shyomara tenocelot
I have been at this location 3 times since it opened and I been treated horribly by the same person. She always rude. I always try to avoid this location but it’s the closest one to my home and the second closest is in Peachtree and I love going over there ALWAYS so sweet
My daughter order almost $30 worth of food, when she received it the wings was dry no sauce and fries hard as a rock. Called to have order fixed was told maybe the sauce dried up on the wings after a back and forth with the rude lady on the phone. Next day I took all the food back talked with a manager she said her name was Yaya(black lady with locks) she said she will put the refund in herself and it should take 5-7 days, 11days later no refund and when I call the store to talk to her we keep getting the run around from her and other employees. Not only did my daughter not get her food cause it was returned and thrown in the trash by the manager but Yolanda refused to return her money that she said she will return. Isn't this stealing?
Atmosphere: 1
Food: 1
Service: 1
Kind and quick! Awesome lady on staff today was super helpful and kind
Atmosphere: 5
Food: 5
Service: 5
I came here for Veterans Day. I was met with a rude girl that stated that Veterans were taking all their inventory today and that they would only be doing 50% off, instead of free, due to that. I stated to her that veterans lay their lives down to serve and sacrifice for this country and that they should be celebrated and honored today and not be looked upon as liabilities. The rude worker still insisted that veterans were ruining their inventory. I told her never mind and that I didn’t even want the 50% off because her attitude towards those that serve was horrible and disrespectful. On my way out, she told me she didn’t care and I responded with some choice words of my own. Do not support this business that can care less about our service members. Disgusting and disappointing service, if you can call it that. I wish I could leave zero stars. The rude worker needs an etiquette class and needs to learn how to conduct herself as a lady. I will be contacting their GM in the morning.
Atmosphere: 1
Food: 1
Service: 1
Very unfriendly staff beginning with what appeared to be management at take out counter. Very stoic and unfriendly vibe. Unappreciated attitude 😒
Atmosphere: 1
Food: 2
Service: 1
Wings were good and flavorful. Pickup order was ready when I got there and staff was friendly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Happy with lemon pepper chicken wings.
Atmosphere: 5
Food: 5
Service: 5
Honestly the worst Fast food of Buffalo Wild Wings I’ve been too & also worst customer service . Could only imagine what other people have to experiences .
Atmosphere: 1
Food: 1
Service: 1
I eat here often and everything is usually good but the slim young lady working the register gave me the worst experience she was extremely rude to me and other customers she was visibly irritated when customers asked her basic questions rolling her eyes, sucking teeth, and cutting them off in the middle of their questions you can tell she hates her job.The food was bad the wings came out cold and hard and still tasted burnt even tho they look fine… they refried them too many times. Barely any sauce cold hard crunchy wings and soggy wedges.
Atmosphere: 1
Food: 1
Service: 1
I ordered online it was not available. I had to go to the store to use my deal for online and then when I finally ordered. The Young lady that worked there was Hella rude it took about 40 minutes to get my food. I checked my food before I left. They messed up my food the first time. I ordered traditional wings and they gave me boneless so I had to wait an additional 10 minutes and my food was rushed. I get home and my sauces for my wings are incorrect and wrong. I worked at Buffalo wild wings for six years as a Kitchen Manager and for a Monday night they were busy. They assumed that they were gonna be slow so they were spinning wings in a sandwich bag instead of using their containers that they spin wings in all the containers were all clean like they were ready to go. They were about 5 to 6 people waiting for their order after I left. If you want wings and wanna wait an hour, Buffalo wild wings at Tucker is your store and you’re food might be incorrect as well I normally don’t give out reviews, but I thought this restaurant deserved a bad review. The only reason why it got two stars is because the wings were decent and I didn’t have enough energy to go back there with my second mistake on my order your staff at that Store needs to do better. I’ve worked in at Buffalo wild wings for six years as a manager and that tonight was unacceptable I would’ve fired someone!! YALL NEED TO DO BETTER PERIOD!! Customer Service and hospitality was horrible
Atmosphere: 1
Food: 2
Service: 1
Staff not trained to prepare the food. Wings were over cooked, dry, and not covered with wing sauce.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
I cannot believe we paid darn near $12 for six ‘boneless’ wings that are smaller than McDonald nuggets!
Never again. What a freaking rip-off and now I’m stuck cooking for my kid.
Atmosphere: 3
Food: 2
Service: 3
Called at 9:45 pm and was told they wasn't taking anymore call in orders I asked it I call place an order by the app she told me know I would have to the come to the store I asked what time do you close tonight she told me 11:30 so got in my call drove over open sign was still flashing but she came to the door and told me they was closed at 10:45 pm not very happy about this I was going to try this place for the 1st time but I will not be back now
Yo-yo the manager here is Koo asl s/o to Ashley to for being sweet & professional over the phone this will alway be my go to BDubs.
Atmosphere: 5
Food: 5
Service: 5
Got wings for me and my friends and they refused to give the code for the bathroom (not an employee only bathroom) only gave us 1 fork for what was food for 3 people that 2 of us came to pick up. Food was ready for at least 10 mins before they gave it to me and was cold when I bit into it. On top of it they didn’t even put everything we ordered into the bag ;-; I’m fine with slow service but Jesus lol. On top of it they yelled at my wife for having the nerve THE AUDACITY to ask for the stuff they didn’t put in the order. I don’t care if you’re having a bad day. DO NOT yell at my wife
Atmosphere: 1
Food: 1
Service: 1
I have been at this location 3 times since it opened and I been treated horribly by the same person. She always rude. I always try to avoid this location but it’s the closest one to my home and the second closest is in Peachtree and I love going over there ALWAYS so sweet
Atmosphere: 1
Food: 2
Service: 1
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