takes a long time to grab the food !!!Never buy from here !!
Atmosphere: 1
Food: 1
Service: 1
Tisha Vidal
If 0 or NO STARS WAS AN OPTION!!!…There isn’t much of any questions , not request but a COMPLAINT as to the way the “young employees handle” customers and show zero professional customers services skills.Either they just were never taught with home training manners or respect values or just have been allowed to bring their ways of outside living into a work environment is very downgrading and disappointing.On Monday of April 1, 2024 at the union city store in Georgia, I experienced the most disrespectful service ever with contacting the store before purchasing pizza according to what I wanted, I was told by the worker over the phone that “we already have pizza hot and ready for pickup”, unknowingly that when I got the pizza the box tended to be hot but it wasn’t until I made to the house 3 mins from purchasing for my family and I plated a few slices for my kids and discovered that that pizza was not hot, fresh nor ready to be served to anyone because it was old and tasted like it had been cooked from yesterdays last shift or when they 1st opened, the dough you could poke it and is slowly bounce back and it was tough to chew or bite into.But that wasn’t the icing on the cake. I then called the store to inform them of how my order was and the young employee interrupted me to say that that pizza just had came out and I attempted to explain that it wasn’t fresh because we just tried a few slices and she hung up the phone in my face. So I called back a 2nd time, to now request to speak to a manger and was informed that she wasn’t there. So I asked for who is next in charge the young employee said no one so I asked what is your manager’s name, she then hung up the phone in my face a 2nd time.So I now, politely took the old and cold pizza from my kids and got back in my car and returned in person to ask for a manager again face to face and then, the rudeness began as the 2 young employees at the counter both knew at the point whom they were talking to. And said to me she’s not here. And began laughing in my face as to if something was funny said. So I said to them to go get an adult from the back since they were so childish about this situation.This really was the most rudest service I have ever experienced in my entire little Caesar service. I can say I WILL NEVER RETURN to that store as long as children are operating it. NO LEAD MANGER is ONSITE!!! Better yet, THE STORE IS OPERATED. Very poor customer service skill set.out of a 1 /10 I rate 0 for counter employees, 0 for no manager/lead onsite during experience and 1 for the adult I informed about my order to attempt to corrected it.No one wore name tags to address.WHILE There waiting for a manager /and pizza that I paid to have (and heard the young employee say she not getting no pizza, so I don’t know why she still standing there)took this experience to the next level which is why I made this complaint.I apparently wasn’t the Only customer to have came back because the order/pizza was not up to par or satisfactory. Watched at least 4 more customers comeback in lesser time that me and walk out with a remake or corrected order. But she mouthed off that I wasn’t going to get my pizza made.Something needs to be done IMMEDIATELY!
Edward Walker
This store shows and chooses to close early without no notification or wanting to customers an hour and a half before closing chooses not to make any more fresh pizzas and will wait till people show up to inform them what they are doing
Atmosphere: 1
Food: 1
Service: 1
Xavier Joachim
The mangers pick and choose who they like, the owner of the store doesn’t do nothing right. Couples are not supposed to work together here but the manger has a husband and daughter workin with her the customer service is very rude overall this is the worst pizza place in Union city
Atmosphere: 1
Food: 1
Service: 1
J Primous
My teen son is addicted and because we live within walking distance, he's there OFTEN. A few times they got the order mixed up but fixed the issue quickly. So often that the staff recognizes him and while we never ask for 'hook ups'- they always honor coupons and have the orders ready quickly. We made a large last minute order on new year's even NIGHT ...and they got is right, gave extra sauces, packets, etc and I have NEVER received bad service.
Atmosphere: 4
Food: 4
Service: 5
Cheryl Moss
UPDATE- The manager Cat remade my order. She was very professional and apologetic!I purchased two orders of the Crazy Puffs and both of them were not done all the way! The dough was gummy and the cheese was not melted. The top was done however the middle and bottom was undercooked. AVOID this location at all costs the employees desperately need food handling training and Safe Serve training because someone is definitely going to get sick eating from here! The owners should be ashamed of themselves for not putting any effort or initiative into this location! DO NOT EAT HERE! Health Risk!
Atmosphere: 1
Food: 1
Service: 3
Tanesheia Favors
I tried to get food for my family at 9:30, but was told they were closed without any explanation. The posted closing time is 11pm. This is unacceptable!!
KATRINA
??Parking: Shared plaza parking with limited space
Atmosphere: 2
Food: 4
Service: 1
Kamrie Love
Just rude no greetings! Have to wait 5/10 mins before someone takes order.dont call in was on hold for more than 10
Food: 3
Rechel Brown
Fast and friendly service and the lobby was packed.
You have rude workers yelling from the back WHEN YOUR FOOD IS COLD asking do you want a refund and all I asked for is simply a redo of my crazy bread that was so cold you seen the cold butter on top on the bread just sitting on it will never be back to this location on top of me waiting 7+ plus minutes on JUST CRAZY BREAD just for it to be cold .
Atmosphere: 1
Food: 1
Service: 1
QUEEN. Eli
Looooove their think crust pepperoni pizza ? ☺️ the beeeeeest. Especially when they cut it into little squares. Numnumnumnumnum. ???? ?Parking: Just enough in and out parking space.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
WenNRome
This place is ghetto as hell and will be getting reported. The cashier looked angry and stressed out; I greeted her with a smile and she smiled back and took my order. Once I had ordered, I noticed the man in the back prepping the pizzas had no gloves! I asked the lady at the cashier why they weren’t using gloves and she hesitantly asked the “manager” (old and ugly light skin lady) and the manager yelled at her “because they don’t have to”! As I try to diffuse the situation and explain that I was just asking a question and that she didn’t have to be rude, she still continued to be rude and say that they aren’t required to because they steadily wash their hands. These ppl are unsanitary and I’m over it so I ask for my money back and leave. Attitudes like that are why someone like her will never succeed in life, she can’t even handle a management position at a Little Caesar’s or create a working environment that isn’t hostile.
Atmosphere: 1
Food: 1
Service: 1
Nicole Sifford
It’s quick & cheap! My kids love it! New location & it’s clean & convenient
Atmosphere: 5
Food: 5
Service: 5
Tela Swanigan
The young lady was so rude because I asked for the FREE Cookies I order three pizzas and wanted cookies for the kids. She even called me A B----
takes a long time to grab the food !!!Never buy from here !!
Atmosphere: 1
Food: 1
Service: 1
If 0 or NO STARS WAS AN OPTION!!!…There isn’t much of any questions , not request but a COMPLAINT as to the way the “young employees handle” customers and show zero professional customers services skills.Either they just were never taught with home training manners or respect values or just have been allowed to bring their ways of outside living into a work environment is very downgrading and disappointing.On Monday of April 1, 2024 at the union city store in Georgia, I experienced the most disrespectful service ever with contacting the store before purchasing pizza according to what I wanted, I was told by the worker over the phone that “we already have pizza hot and ready for pickup”, unknowingly that when I got the pizza the box tended to be hot but it wasn’t until I made to the house 3 mins from purchasing for my family and I plated a few slices for my kids and discovered that that pizza was not hot, fresh nor ready to be served to anyone because it was old and tasted like it had been cooked from yesterdays last shift or when they 1st opened, the dough you could poke it and is slowly bounce back and it was tough to chew or bite into.But that wasn’t the icing on the cake. I then called the store to inform them of how my order was and the young employee interrupted me to say that that pizza just had came out and I attempted to explain that it wasn’t fresh because we just tried a few slices and she hung up the phone in my face. So I called back a 2nd time, to now request to speak to a manger and was informed that she wasn’t there. So I asked for who is next in charge the young employee said no one so I asked what is your manager’s name, she then hung up the phone in my face a 2nd time.So I now, politely took the old and cold pizza from my kids and got back in my car and returned in person to ask for a manager again face to face and then, the rudeness began as the 2 young employees at the counter both knew at the point whom they were talking to. And said to me she’s not here. And began laughing in my face as to if something was funny said. So I said to them to go get an adult from the back since they were so childish about this situation.This really was the most rudest service I have ever experienced in my entire little Caesar service. I can say I WILL NEVER RETURN to that store as long as children are operating it. NO LEAD MANGER is ONSITE!!! Better yet, THE STORE IS OPERATED. Very poor customer service skill set.out of a 1 /10 I rate 0 for counter employees, 0 for no manager/lead onsite during experience and 1 for the adult I informed about my order to attempt to corrected it.No one wore name tags to address.WHILE There waiting for a manager /and pizza that I paid to have (and heard the young employee say she not getting no pizza, so I don’t know why she still standing there)took this experience to the next level which is why I made this complaint.I apparently wasn’t the Only customer to have came back because the order/pizza was not up to par or satisfactory. Watched at least 4 more customers comeback in lesser time that me and walk out with a remake or corrected order. But she mouthed off that I wasn’t going to get my pizza made.Something needs to be done IMMEDIATELY!
This store shows and chooses to close early without no notification or wanting to customers an hour and a half before closing chooses not to make any more fresh pizzas and will wait till people show up to inform them what they are doing
Atmosphere: 1
Food: 1
Service: 1
The mangers pick and choose who they like, the owner of the store doesn’t do nothing right. Couples are not supposed to work together here but the manger has a husband and daughter workin with her the customer service is very rude overall this is the worst pizza place in Union city
Atmosphere: 1
Food: 1
Service: 1
My teen son is addicted and because we live within walking distance, he's there OFTEN. A few times they got the order mixed up but fixed the issue quickly. So often that the staff recognizes him and while we never ask for 'hook ups'- they always honor coupons and have the orders ready quickly. We made a large last minute order on new year's even NIGHT ...and they got is right, gave extra sauces, packets, etc and I have NEVER received bad service.
Atmosphere: 4
Food: 4
Service: 5
UPDATE- The manager Cat remade my order. She was very professional and apologetic!I purchased two orders of the Crazy Puffs and both of them were not done all the way! The dough was gummy and the cheese was not melted. The top was done however the middle and bottom was undercooked. AVOID this location at all costs the employees desperately need food handling training and Safe Serve training because someone is definitely going to get sick eating from here! The owners should be ashamed of themselves for not putting any effort or initiative into this location! DO NOT EAT HERE! Health Risk!
Atmosphere: 1
Food: 1
Service: 3
I tried to get food for my family at 9:30, but was told they were closed without any explanation. The posted closing time is 11pm. This is unacceptable!!
??Parking: Shared plaza parking with limited space
Atmosphere: 2
Food: 4
Service: 1
Just rude no greetings! Have to wait 5/10 mins before someone takes order.dont call in was on hold for more than 10
Food: 3
Fast and friendly service and the lobby was packed.
Restaurantji Recommends
You have rude workers yelling from the back WHEN YOUR FOOD IS COLD asking do you want a refund and all I asked for is simply a redo of my crazy bread that was so cold you seen the cold butter on top on the bread just sitting on it will never be back to this location on top of me waiting 7+ plus minutes on JUST CRAZY BREAD just for it to be cold .
Atmosphere: 1
Food: 1
Service: 1
Looooove their think crust pepperoni pizza ? ☺️ the beeeeeest. Especially when they cut it into little squares. Numnumnumnumnum. ???? ?Parking: Just enough in and out parking space.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
This place is ghetto as hell and will be getting reported. The cashier looked angry and stressed out; I greeted her with a smile and she smiled back and took my order. Once I had ordered, I noticed the man in the back prepping the pizzas had no gloves! I asked the lady at the cashier why they weren’t using gloves and she hesitantly asked the “manager” (old and ugly light skin lady) and the manager yelled at her “because they don’t have to”! As I try to diffuse the situation and explain that I was just asking a question and that she didn’t have to be rude, she still continued to be rude and say that they aren’t required to because they steadily wash their hands. These ppl are unsanitary and I’m over it so I ask for my money back and leave. Attitudes like that are why someone like her will never succeed in life, she can’t even handle a management position at a Little Caesar’s or create a working environment that isn’t hostile.
Atmosphere: 1
Food: 1
Service: 1
It’s quick & cheap! My kids love it! New location & it’s clean & convenient
Atmosphere: 5
Food: 5
Service: 5
The young lady was so rude because I asked for the FREE Cookies I order three pizzas and wanted cookies for the kids. She even called me A B----
Atmosphere: 1
Food: 2
Service: 1