Every single time I order from here, they cancel my order and don't even have the decency to notify me and let me know. Sorry business
Cheryl
Don’t know it’s been 2 hours and I’m still waiting for my order!!!
Adrianne Currier
Order was not put in until an hour after I placed it. Called, they apologized, brought my food after another 40 minute wait and the order they brought was incorrect. Called again and they said they would refund the meal. They did not....I'd give 0 if I could and I won't use them again. Not because of the wait or the incorrect order but because if you tell me you are going to do something, follow through. I could have dealt with the restaurant directly and picked up the correct order myself...
Atmosphere: 1
Food: 1
Service: 1
Bri Hey
LITERALLY STOLE $11.30 FROM ME! DO NOT PURCHASE ANYTHING FROM HERE!
Trone Russell
Think they closed haven't heard anything
Sandra Horne
Ordered food at 5:52 confirmed order with delivery time 6:35 at 7:38 finally received food. Cold and drink watered down. Two hour delay!! This is the second time I’ve ordered with this service and extremely late then. Will not use this service again!
Atmosphere: 1
Food: 1
Service: 1
Dimonique B
This is the second time I have had issues and it is impossible to get in contact with someone for assistance. Their phone rings but no one ever answers . I ordered breakfast at 10:25 a.m. and the eta was 11:00am it is now almost 12 with no updates and no delivery . There is. I way to cancel once you have ordered either. I will not be using this service again and I will tell anyone who will listen not to either. By far the worst experience I have ever had .
Brittany Baker
This food service should be cancelled!!Too bad you can give zero stars !!How do you order from one restaurant and then call because it’s taking forever to get your food and they tell you oh it was closed so they got your food somewhere else…. What?!?So we ordered Masatos and got Osaka… wthI have sick kids can’t leave the house and just wanted lunch.. is that too much to ask…. Ordered at 1:26 … Food arrived at 3:12They didn’t even off to refund my order… Never again! Stick to Door Dash People!!
Joshua Housman
What a joke of a service I ordered at 8pm no updates or nothing....its also my bday so dont hold faith in this company
DManda Sho
Do not order from them or google other option Zuppler they will both take your money. Run them out of business and any and all affiliates, yes I’m this angry. 50 bucks flushed down the drain?
Do not order from them or google other option Zuppler they will both take your money. Run them out of business and any and all affiliates, yes I’m this angry. 50 bucks flushed down the drain😡
Alaina Morgan
Seriously frustrating. This isn't the first issue, but I've ran out of chances so it'll be the last. Not only do they charge you more than the restaurant for the food, they also add a good 25 to,more often than not, 40$ in fees. Then they either get your order wrong or, as I've had happen the last two times, don't place it when you order despite taking your money for it. Now, if you order an hr ahead of the place closing this means you're out of luck. Any other times it just means you're likely going to be waiting another few hrs for anything. Calling in to confirm anything will just get you lied to, because as others have stated, the employees seem clueless. Only positive i can give is i typically had decent drivers (after all, it's not their fault for any restaurant or Cruzin company's poor service). But really, use someone else.
S F
Whatever you do don’t use them.I had to wait over 3 hours for Olive Garden the other week. If you order them order it 3 hours ahead of time if you want it on time. They are so expensive and stingy as heck when it’s there issue that something is not right. Worst service ever would not recommend.Oh and Customer care is incompetent, they need to hire other people.
Michael Davis
Great service
Abby Parks
If I could give this half a star, I would. Several times I’ve used this app to order food. The time is fine, but if you want everything you order, use somebody else.
Every single time I order from here, they cancel my order and don't even have the decency to notify me and let me know. Sorry business
Don’t know it’s been 2 hours and I’m still waiting for my order!!!
Order was not put in until an hour after I placed it. Called, they apologized, brought my food after another 40 minute wait and the order they brought was incorrect. Called again and they said they would refund the meal. They did not....I'd give 0 if I could and I won't use them again. Not because of the wait or the incorrect order but because if you tell me you are going to do something, follow through. I could have dealt with the restaurant directly and picked up the correct order myself...
Atmosphere: 1
Food: 1
Service: 1
LITERALLY STOLE $11.30 FROM ME! DO NOT PURCHASE ANYTHING FROM HERE!
Think they closed haven't heard anything
Ordered food at 5:52 confirmed order with delivery time 6:35 at 7:38 finally received food. Cold and drink watered down. Two hour delay!! This is the second time I’ve ordered with this service and extremely late then. Will not use this service again!
Atmosphere: 1
Food: 1
Service: 1
This is the second time I have had issues and it is impossible to get in contact with someone for assistance. Their phone rings but no one ever answers . I ordered breakfast at 10:25 a.m. and the eta was 11:00am it is now almost 12 with no updates and no delivery . There is. I way to cancel once you have ordered either. I will not be using this service again and I will tell anyone who will listen not to either. By far the worst experience I have ever had .
This food service should be cancelled!!Too bad you can give zero stars !!How do you order from one restaurant and then call because it’s taking forever to get your food and they tell you oh it was closed so they got your food somewhere else…. What?!?So we ordered Masatos and got Osaka… wthI have sick kids can’t leave the house and just wanted lunch.. is that too much to ask…. Ordered at 1:26 … Food arrived at 3:12They didn’t even off to refund my order… Never again! Stick to Door Dash People!!
What a joke of a service I ordered at 8pm no updates or nothing....its also my bday so dont hold faith in this company
Do not order from them or google other option Zuppler they will both take your money. Run them out of business and any and all affiliates, yes I’m this angry. 50 bucks flushed down the drain?
Restaurantji Recommends
Do not order from them or google other option Zuppler they will both take your money. Run them out of business and any and all affiliates, yes I’m this angry. 50 bucks flushed down the drain😡
Seriously frustrating. This isn't the first issue, but I've ran out of chances so it'll be the last. Not only do they charge you more than the restaurant for the food, they also add a good 25 to,more often than not, 40$ in fees. Then they either get your order wrong or, as I've had happen the last two times, don't place it when you order despite taking your money for it. Now, if you order an hr ahead of the place closing this means you're out of luck. Any other times it just means you're likely going to be waiting another few hrs for anything. Calling in to confirm anything will just get you lied to, because as others have stated, the employees seem clueless. Only positive i can give is i typically had decent drivers (after all, it's not their fault for any restaurant or Cruzin company's poor service). But really, use someone else.
Whatever you do don’t use them.I had to wait over 3 hours for Olive Garden the other week. If you order them order it 3 hours ahead of time if you want it on time. They are so expensive and stingy as heck when it’s there issue that something is not right. Worst service ever would not recommend.Oh and Customer care is incompetent, they need to hire other people.
Great service
If I could give this half a star, I would. Several times I’ve used this app to order food. The time is fine, but if you want everything you order, use somebody else.
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