Terrible customer service. My son (age 17) ordered online. The tracker said it was ready and we went to pick up the pizza. When we arrived they took his payment and stated the pizza was not ready. We waited 20 minutes and I sent him in twice to check. It wasn't until I came in the store that I was informed they did not see the order ticket and could not find the order and at this time the order was resubmitted. Terrible service.
Atmosphere: 1
Service: 1
Tammy Connell
Well where do I start. We ordered early enough to have 24 pizzas ready for pick up at 12:30. I got here at 12:25. And they had not even started on the order. Our employees go to lunch at 1:00 pm and it is now 12:58 pm and they are no way finished. They said 25 to 30 minutes but do not see that happening. We spent $348 and still did not get our order till 1:14 pm
Staff is rude an the service is terrible won’t ever order anything from this dominos ever again
AM Bowers
Workers were not using gloves. While waiting for our pizza, one of them made o
Atmosphere: 4
Food: 3
Service: 4
Sean Jankowski
I live less than 5 minutes away, but ordered a pizza last week which took over an hour to get. They gave me points as a credit for the wait. Decided to redeem that credit tonight just to wait over an hour and a half, at which point I decided to call the store and inquire about where my pizza is because their tracker isn’t working. Literally never answered the phone. Tried calling three times. I just want my pizza :(
Food: 4
Service: 1
Jody Durham
Always a great pizza!!Thank you Dominos!!
Atmosphere: 5
Food: 5
Service: 5
Ryan North
The folks @the Dominoes on Northside drive in Valdosta are extremely slow. Unless you have 45min to wait go somewhere else. Estimates wait was 8-13 minutes and it took 45minutes . This has happened the last 2 trips. I won't be back.
Atmosphere: 3
Food: 3
Service: 1
Edward Battle
Great service, the young man that took my order was very helpful and made sure I got what I wanted
Heard someone in the back talking about spitting in a customers food. Suffice to say I will not be going to this establishment when employees are acting like children.
Atmosphere: 1
Food: 3
Service: 1
Iara Nantes
Close 11 p.m.
Service: 1
S BUTCHER
Took 53 minutes to get our order after placing it. 53 minutes...
Food: 5
Service: 1
Rob Fabian
The employees are absolutely top notch very kind courteous and informative of my order I arrived early on purpose so my son could watch it be made but whoever does the scheduling deserves 1 star staff working 20 stars The two working inside the store gave the best customer service while being over worked I thank you for all your effort my food came out perfect won't go to another dominos just cause of how perfect my food was
Almost every time I go, the handicap parking is taken by someone that isn't handicapped, and the manager will not speak to you about it, and says it isn't their problem. The police have been called and did absolutely nothing. When you confront the offenders, they blow you off, ignore you, or become very hostile. I'm 61 years old, blind and disabled. Until the issue is resolved, I will never order from Domino's again, and I will put the word out how they handle disabled people.
Incredible but true, their intelligent system is very well developed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Chicken Wings
Terrible customer service. My son (age 17) ordered online. The tracker said it was ready and we went to pick up the pizza. When we arrived they took his payment and stated the pizza was not ready. We waited 20 minutes and I sent him in twice to check. It wasn't until I came in the store that I was informed they did not see the order ticket and could not find the order and at this time the order was resubmitted. Terrible service.
Atmosphere: 1
Service: 1
Well where do I start. We ordered early enough to have 24 pizzas ready for pick up at 12:30. I got here at 12:25. And they had not even started on the order. Our employees go to lunch at 1:00 pm and it is now 12:58 pm and they are no way finished. They said 25 to 30 minutes but do not see that happening. We spent $348 and still did not get our order till 1:14 pm
Atmosphere: 1
Service: 1
Recommended dishes: Chicken Bacon Ranch Pizza, Pepperoni Pizza
Staff is rude an the service is terrible won’t ever order anything from this dominos ever again
Workers were not using gloves. While waiting for our pizza, one of them made o
Atmosphere: 4
Food: 3
Service: 4
I live less than 5 minutes away, but ordered a pizza last week which took over an hour to get. They gave me points as a credit for the wait. Decided to redeem that credit tonight just to wait over an hour and a half, at which point I decided to call the store and inquire about where my pizza is because their tracker isn’t working. Literally never answered the phone. Tried calling three times. I just want my pizza :(
Food: 4
Service: 1
Always a great pizza!!Thank you Dominos!!
Atmosphere: 5
Food: 5
Service: 5
The folks @the Dominoes on Northside drive in Valdosta are extremely slow. Unless you have 45min to wait go somewhere else. Estimates wait was 8-13 minutes and it took 45minutes . This has happened the last 2 trips. I won't be back.
Atmosphere: 3
Food: 3
Service: 1
Great service, the young man that took my order was very helpful and made sure I got what I wanted
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Ranch Pizza, Pepperoni Pizza, Chicken Wings
During Helene, they stepped up graciously.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Heard someone in the back talking about spitting in a customers food. Suffice to say I will not be going to this establishment when employees are acting like children.
Atmosphere: 1
Food: 3
Service: 1
Close 11 p.m.
Service: 1
Took 53 minutes to get our order after placing it. 53 minutes...
Food: 5
Service: 1
The employees are absolutely top notch very kind courteous and informative of my order I arrived early on purpose so my son could watch it be made but whoever does the scheduling deserves 1 star staff working 20 stars The two working inside the store gave the best customer service while being over worked I thank you for all your effort my food came out perfect won't go to another dominos just cause of how perfect my food was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Steak Sub, Pepperoni Pizza
Almost every time I go, the handicap parking is taken by someone that isn't handicapped, and the manager will not speak to you about it, and says it isn't their problem. The police have been called and did absolutely nothing. When you confront the offenders, they blow you off, ignore you, or become very hostile. I'm 61 years old, blind and disabled. Until the issue is resolved, I will never order from Domino's again, and I will put the word out how they handle disabled people.
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