The person who served us was very disinterested in being there. They also blatantly vaped in front of me multiple times, not even trying to hide it. They turned away from me before I finished ordering. And didn’t even speak five words to me. Would not recommend at all. Cookies were just okay.
Alec Crosby
Have been to this location multiple times within the past month or two and cookies have a stale old taste to them. Use to love this place, I hope managment gets a hold and tries to save this place!
Nyame Fields
They NEVER have any cheesecake brownies, which is odd because they have a huge photo advertising them.
I was told they “only offer them on the weekends”. Yet, they still won’t have them by Sunday.
It’s a staple of the menu. Make it available.
To add to that, they charge a “convenience fee” that no one can explain.
Rebecca Poss
I stopped by there today with a coworker. We ordered the white chip macadamia nut cookies. They had coconut in them. And had a very greasy taste. Will not be ordering any more of them.
Atmosphere: 2
Food: 1
Service: 2
Rebecca Hall
I stopped by there today with a coworker. We ordered the white chip macadamia nut cookies. They had coconut in them. And had a very greasy taste. Will not be ordering any more of them.
Erica Edmondson
Cookies are straight. It's just the attitudes. Every single time I go over there to treat myself to a cookie, it comes with a bad attitude. That's why I hardly get cookies from this company anymore. I'll stick to Publix, Walmart, Subway, Wendy's and just bake my own. I'm good.
Atmosphere: 1
Food: 4
Service: 1
Stephen Crosby
Great cookies, horrible customer service. Tried ordering a cake for my wife’s birthday. Lady on the phone was rude and could not communicate. I’ve been ordering a cake from GMA for my wife’s birthday for years. They will never get my business again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Birthday Cake
Morgan Campbell
They are now charging a $0.45 convenience fee to all orders when you checkout. I asked what the fee is for and they couldn’t even give me a straight answer. One employee said “because your order is over $5”. The other employee said “because prices keep going up. I walked away and didn’t complete my purchase.
Rachel Simoneau Kitchens
Staff discriminated against individuals with disabilities.
Emma Deberry
the owner always has a nasty attitude and she put her hands on one of my nonverbal clients, saying next time he will be on the floor and she even tried getting us banned from the Mall! They have spent money with her a couple times and she has always been unfriendly and rude!
Last time I will visit the Valdosta location. Very nasty attitude.
Atmosphere: 1
Food: 3
Service: 1
Dani Lee
Customer service is disgusting as well as the disgusting looking staff 🤢🤮
Dani Nicole
Customer service is disgusting as well as the disgusting looking staff 🤢🤮
Dani Lynn
Customer service is disgusting as well as the disgusting looking staff 🤢🤮
Latasha Grier
I recently went through Valdosta,GA and had a great experience visiting Great American Cookie excellent customer service especially Brittany she knows her cookies !!!
The person who served us was very disinterested in being there. They also blatantly vaped in front of me multiple times, not even trying to hide it. They turned away from me before I finished ordering. And didn’t even speak five words to me. Would not recommend at all. Cookies were just okay.
Have been to this location multiple times within the past month or two and cookies have a stale old taste to them. Use to love this place, I hope managment gets a hold and tries to save this place!
They NEVER have any cheesecake brownies, which is odd because they have a huge photo advertising them.
I was told they “only offer them on the weekends”. Yet, they still won’t have them by Sunday.
It’s a staple of the menu. Make it available.
To add to that, they charge a “convenience fee” that no one can explain.
I stopped by there today with a coworker. We ordered the white chip macadamia nut cookies. They had coconut in them. And had a very greasy taste. Will not be ordering any more of them.
Atmosphere: 2
Food: 1
Service: 2
I stopped by there today with a coworker. We ordered the white chip macadamia nut cookies. They had coconut in them. And had a very greasy taste. Will not be ordering any more of them.
Cookies are straight. It's just the attitudes. Every single time I go over there to treat myself to a cookie, it comes with a bad attitude. That's why I hardly get cookies from this company anymore. I'll stick to Publix, Walmart, Subway, Wendy's and just bake my own. I'm good.
Atmosphere: 1
Food: 4
Service: 1
Great cookies, horrible customer service. Tried ordering a cake for my wife’s birthday. Lady on the phone was rude and could not communicate. I’ve been ordering a cake from GMA for my wife’s birthday for years. They will never get my business again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Birthday Cake
They are now charging a $0.45 convenience fee to all orders when you checkout. I asked what the fee is for and they couldn’t even give me a straight answer. One employee said “because your order is over $5”. The other employee said “because prices keep going up. I walked away and didn’t complete my purchase.
Staff discriminated against individuals with disabilities.
the owner always has a nasty attitude and she put her hands on one of my nonverbal clients, saying next time he will be on the floor and she even tried getting us banned from the Mall! They have spent money with her a couple times and she has always been unfriendly and rude!
Restaurantji Recommends
Last time I will visit the Valdosta location. Very nasty attitude.
Atmosphere: 1
Food: 3
Service: 1
Customer service is disgusting as well as the disgusting looking staff 🤢🤮
Customer service is disgusting as well as the disgusting looking staff 🤢🤮
Customer service is disgusting as well as the disgusting looking staff 🤢🤮
I recently went through Valdosta,GA and had a great experience visiting Great American Cookie excellent customer service especially Brittany she knows her cookies !!!
Loading...