They NEVER have any cheesecake brownies, which is odd because they have a huge photo advertising them.
I was told they “only offer them on the weekends”. Yet, they still won’t have them by Sunday.
It’s a staple of the menu. Make it available.
To add to that, they charge a “convenience fee” that no one can explain.
Rebecca Poss
I stopped by there today with a coworker. We ordered the white chip macadamia nut cookies. They had coconut in them. And had a very greasy taste. Will not be ordering any more of them.
Atmosphere: 2
Food: 1
Service: 2
Rebecca Hall
I stopped by there today with a coworker. We ordered the white chip macadamia nut cookies. They had coconut in them. And had a very greasy taste. Will not be ordering any more of them.
Erica Edmondson
Cookies are straight. It's just the attitudes. Every single time I go over there to treat myself to a cookie, it comes with a bad attitude. That's why I hardly get cookies from this company anymore. I'll stick to Publix, Walmart, Subway, Wendy's and just bake my own. I'm good.
Atmosphere: 1
Food: 4
Service: 1
Stephen Crosby
Great cookies, horrible customer service. Tried ordering a cake for my wife’s birthday. Lady on the phone was rude and could not communicate. I’ve been ordering a cake from GMA for my wife’s birthday for years. They will never get my business again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Birthday Cake
Morgan Campbell
They are now charging a $0.45 convenience fee to all orders when you checkout. I asked what the fee is for and they couldn’t even give me a straight answer. One employee said “because your order is over $5”. The other employee said “because prices keep going up. I walked away and didn’t complete my purchase.
Rachel Simoneau Kitchens
Staff discriminated against individuals with disabilities.
Emma Deberry
the owner always has a nasty attitude and she put her hands on one of my nonverbal clients, saying next time he will be on the floor and she even tried getting us banned from the Mall! They have spent money with her a couple times and she has always been unfriendly and rude!
John Shealy
Last time I will visit the Valdosta location. Very nasty attitude.
Atmosphere: 1
Food: 3
Service: 1
Dani Nicole
Customer service is disgusting as well as the disgusting looking staff 🤢🤮
I recently went through Valdosta,GA and had a great experience visiting Great American Cookie excellent customer service especially Brittany she knows her cookies !!!
Brandon Erving
Visit Great American Cookie I'll be back Valdosta,GA pull up on Brittany she keeps a smile and deserves a raise I'll make sure I tip everything
Falisha Erving
Great customer service I had a time looking for my points the associate Brittany helped me without judgement
Pretty Peach Williams
Team is always friendly she has great hospitality and awesome customer service, no matter how complicated I am with my order she smiles and reassures me that my cookies will be fresh and of great quality. I never have to wait long and the team is always on top of things. Thank you for your great service, my family and I will definitely be coming back! Best location in Valdosta mall if your having a sweet tooth
Winston Clark
The employees were very nice , the cookies were great and Nyasia was very nice and she made my day will be definitely coming back !
They NEVER have any cheesecake brownies, which is odd because they have a huge photo advertising them.
I was told they “only offer them on the weekends”. Yet, they still won’t have them by Sunday.
It’s a staple of the menu. Make it available.
To add to that, they charge a “convenience fee” that no one can explain.
I stopped by there today with a coworker. We ordered the white chip macadamia nut cookies. They had coconut in them. And had a very greasy taste. Will not be ordering any more of them.
Atmosphere: 2
Food: 1
Service: 2
I stopped by there today with a coworker. We ordered the white chip macadamia nut cookies. They had coconut in them. And had a very greasy taste. Will not be ordering any more of them.
Cookies are straight. It's just the attitudes. Every single time I go over there to treat myself to a cookie, it comes with a bad attitude. That's why I hardly get cookies from this company anymore. I'll stick to Publix, Walmart, Subway, Wendy's and just bake my own. I'm good.
Atmosphere: 1
Food: 4
Service: 1
Great cookies, horrible customer service. Tried ordering a cake for my wife’s birthday. Lady on the phone was rude and could not communicate. I’ve been ordering a cake from GMA for my wife’s birthday for years. They will never get my business again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Birthday Cake
They are now charging a $0.45 convenience fee to all orders when you checkout. I asked what the fee is for and they couldn’t even give me a straight answer. One employee said “because your order is over $5”. The other employee said “because prices keep going up. I walked away and didn’t complete my purchase.
Staff discriminated against individuals with disabilities.
the owner always has a nasty attitude and she put her hands on one of my nonverbal clients, saying next time he will be on the floor and she even tried getting us banned from the Mall! They have spent money with her a couple times and she has always been unfriendly and rude!
Last time I will visit the Valdosta location. Very nasty attitude.
Atmosphere: 1
Food: 3
Service: 1
Customer service is disgusting as well as the disgusting looking staff 🤢🤮
Restaurantji Recommends
I recently went through Valdosta,GA and had a great experience visiting Great American Cookie excellent customer service especially Brittany she knows her cookies !!!
Visit Great American Cookie I'll be back Valdosta,GA pull up on Brittany she keeps a smile and deserves a raise I'll make sure I tip everything
Great customer service I had a time looking for my points the associate Brittany helped me without judgement
Team is always friendly she has great hospitality and awesome customer service, no matter how complicated I am with my order she smiles and reassures me that my cookies will be fresh and of great quality. I never have to wait long and the team is always on top of things. Thank you for your great service, my family and I will definitely be coming back! Best location in Valdosta mall if your having a sweet tooth
The employees were very nice , the cookies were great and Nyasia was very nice and she made my day will be definitely coming back !
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