I walked in at about 7:30 pm on a Thursday and no other patrons were in the establishment. I walked to the counter and made eye contact with the employee who was cleaning the counter. She just stated and said nothing to me, so I said “hello”, her response was “I’m busy”, I replied “oh ok” and departed. Strangest interaction at a business ever, and certainly my last at subway. To their credit, the place was really clean for all zero customers present.
Atmosphere: 1
Service: 1
Thomas DeVane
Great sandwiches and staff.
Atmosphere: 4
Food: 5
Service: 5
Nicole Rodriguez
The lady who was there today august 15 around 12 was amazing she was so friendly and welcoming
Atmosphere: 5
Food: 5
Service: 5
Patsy McGee
Very friendly young ladies!!! They welcome you time you walk in the door. Very clean inside. Love this Subway.
Atmosphere: 5
Food: 5
Service: 5
Joel Martin
We come to this Subway several times a month and the employees NEVER wash their hands before putting on fresh gloves. There have been several times where they will come from the back with gloves already on and I ask for them to change their gloves. (I have no idea what they were doing back there!) No one has ever had a problem with my request…until today! The girl who was working got an attitude and told me, “I was just refilling the sauces.” “Okay,” I said. “How am I supposed to know what you were doing back there? Can you please change your gloves.” “I’M TELLIN YOU…I WAS FILLIN THE SAUCES” I walked out and will never go back to that Subway. I don’t understand why people can’t just do the job they were hired to do. So rude and unprofessional.
Atmosphere: 1
Service: 1
Salonda Latson
I didn't order anything. The customer service needs improvement and they didn't have what I wanted.
Atmosphere: 3
Food: 2
Service: 2
Moni Love
shoutout to this subway, i didn’t catch her name but i came in for a sub craving while im pregnant lol and i asked the worker if they could double toast my sandwich just because the deli meat has to be a certain temp. the worker went above and beyond for me, made sure to add extra care to my sandwich, super sweet and we had a great convo. she deserves a raise, i wish i remembered her name but she was a black woman. thank you so much.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Raspberry Cheesecake Cookie
Farrah Knight
Ms. Jane and her crew are very friendly and helpful fast but efficient. The only Subway I trust. The remodel looks great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
Jaci Colten
I am not fond of this Subway location. The employees are very slow and disorganized. Instead of having designated employees at a specific location they cross over each other a lot which adds more confusion for them in my opinion. They do not listen well when told the order. One of them at the meat station was being deliberately slack until the manager came out and she heard him and that’s when she finally decides to stop ignoring me. The whole time, it was bothering me that the meat portion of the station had the metal portion up to where you can’t see the meat at all and I don’t know know if it was deliberate or not. At first I thought it was bc they were cleaning it but it became apparent that was not the case at all, but it made me think ‘what are you trying to hide about the meat? Is the station that dirty/bad you refuse to publicly display the meat case?’ I told her at the beginning I wanted the pepperoni wrap for my son and they completely forgot to add that item and they didn’t even bother putting the dipping sauce in there for the pretzel foot long. It was not even that busy for them to be deliberately not adding the required condiments to make the process faster. If anything the employees seemed upset that I was ordering “more” than what they wanted or expected. It seems to be a trends w/ a lot of the well known food businesses on the Valdosta side of town w/ lackluster customer service and the employees having an air about them that the world owes them something. I’m tired that as a white customer I’m being constantly discriminated against black employees in Valdosta when I’m polite to them. It’s the same issue at Starbucks at the N. Valdosta location as well. If you’re white, you are better off ordering at the other locations in the Remerton area off HWY 75 or the other HWY 75 ramp near Norman DR. The mid-town to near down town section has horrible customer service at all the restaurants bc it’s not more diverse.
Atmosphere: 2
Food: 3
Service: 1
kathleen vanausdall
I ordered food online. I called to confirm I did it correctly and apparently “morning shift” confirmed it @12. I get to the store a little past one with my receipt of purchase. A worker named Shay then tells me tuff luck that was “morning shift” I am “afternoon shift and that has nothing to do with me”. I am standing there with my 3 week old baby just trying to get the lunch I already paid for. She then proceeds to tell me to leave if I do not plan on buying another sandwich. Absolutely worst customer service I have ever received. I then ask to talk to a manager so we can get it figured out, and she tells that the manager leaves at 1. Subway you really need to get a grip on your employees and management team. I have now been disrespected, and stolen from. The sandwich I paid for, and had a receipt for, I never got. She stole my money. This location is a disgrace.
If your hungry as you know what don’t pop up at 9:00 even though they open at 9. Yall are a subway I would never come back to😒 yall all seen me an still don’t open an your hours say 9. This location is bs
Atmosphere: 2
Food: 4
Service: 4
Edward Battle
Good chopped spinach salad
Atmosphere: 5
Food: 5
Service: 5
Tierra Hunter
I always receive great service when I go to this shop.
Atmosphere: 5
Food: 5
Service: 5
Kalah Menear
Ordered 4 subs through Grubhub only had 2 in the bag 2got refunded when I called Grubhub to let them know was missing some so ordered 2 more again through Grubhub since we didn’t get all ours and made sure to message the Grubhub driver this time to make sure 2 subs was in there his response was he was told only one was in the bag and they refused to make another one even though receipt showed 2 he said he contacted Grubhub himself and got me a refund ridiculous!!!!
Food: 3
Service: 1
James Evans
Stopped in on my work and was greeted with disrespect. The lady wearing scrubs must’ve been bothered by something in her personal life and let it spill over into her “professional” life. Her attitude was terrible, her mannerisms were unprofessional and the quality of her work was subpar. She made the entire experience hostile. It’s maybe a sign I need a break from Subway. One thing for sure, I won’t be back at this one
I walked in at about 7:30 pm on a Thursday and no other patrons were in the establishment. I walked to the counter and made eye contact with the employee who was cleaning the counter. She just stated and said nothing to me, so I said “hello”, her response was “I’m busy”, I replied “oh ok” and departed. Strangest interaction at a business ever, and certainly my last at subway. To their credit, the place was really clean for all zero customers present.
Atmosphere: 1
Service: 1
Great sandwiches and staff.
Atmosphere: 4
Food: 5
Service: 5
The lady who was there today august 15 around 12 was amazing she was so friendly and welcoming
Atmosphere: 5
Food: 5
Service: 5
Very friendly young ladies!!! They welcome you time you walk in the door. Very clean inside. Love this Subway.
Atmosphere: 5
Food: 5
Service: 5
We come to this Subway several times a month and the employees NEVER wash their hands before putting on fresh gloves. There have been several times where they will come from the back with gloves already on and I ask for them to change their gloves. (I have no idea what they were doing back there!)
No one has ever had a problem with my request…until today! The girl who was working got an attitude and told me, “I was just refilling the sauces.”
“Okay,” I said. “How am I supposed to know what you were doing back there? Can you please change your gloves.”
“I’M TELLIN YOU…I WAS FILLIN THE SAUCES”
I walked out and will never go back to that Subway.
I don’t understand why people can’t just do the job they were hired to do. So rude and unprofessional.
Atmosphere: 1
Service: 1
I didn't order anything. The customer service needs improvement and they didn't have what I wanted.
Atmosphere: 3
Food: 2
Service: 2
shoutout to this subway, i didn’t catch her name but i came in for a sub craving while im pregnant lol and i asked the worker if they could double toast my sandwich just because the deli meat has to be a certain temp. the worker went above and beyond for me, made sure to add extra care to my sandwich, super sweet and we had a great convo. she deserves a raise, i wish i remembered her name but she was a black woman. thank you so much.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Raspberry Cheesecake Cookie
Ms. Jane and her crew are very friendly and helpful fast but efficient. The only Subway I trust. The remodel looks great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
I am not fond of this Subway location. The employees are very slow and disorganized. Instead of having designated employees at a specific location they cross over each other a lot which adds more confusion for them in my opinion. They do not listen well when told the order. One of them at the meat station was being deliberately slack until the manager came out and she heard him and that’s when she finally decides to stop ignoring me. The whole time, it was bothering me that the meat portion of the station had the metal portion up to where you can’t see the meat at all and I don’t know know if it was deliberate or not. At first I thought it was bc they were cleaning it but it became apparent that was not the case at all, but it made me think ‘what are you trying to hide about the meat? Is the station that dirty/bad you refuse to publicly display the meat case?’ I told her at the beginning I wanted the pepperoni wrap for my son and they completely forgot to add that item and they didn’t even bother putting the dipping sauce in there for the pretzel foot long. It was not even that busy for them to be deliberately not adding the required condiments to make the process faster. If anything the employees seemed upset that I was ordering “more” than what they wanted or expected. It seems to be a trends w/ a lot of the well known food businesses on the Valdosta side of town w/ lackluster customer service and the employees having an air about them that the world owes them something. I’m tired that as a white customer I’m being constantly discriminated against black employees in Valdosta when I’m polite to them. It’s the same issue at Starbucks at the N. Valdosta location as well. If you’re white, you are better off ordering at the other locations in the Remerton area off HWY 75 or the other HWY 75 ramp near Norman DR. The mid-town to near down town section has horrible customer service at all the restaurants bc it’s not more diverse.
Atmosphere: 2
Food: 3
Service: 1
I ordered food online. I called to confirm I did it correctly and apparently “morning shift” confirmed it @12. I get to the store a little past one with my receipt of purchase. A worker named Shay then tells me tuff luck that was “morning shift” I am “afternoon shift and that has nothing to do with me”. I am standing there with my 3 week old baby just trying to get the lunch I already paid for. She then proceeds to tell me to leave if I do not plan on buying another sandwich. Absolutely worst customer service I have ever received. I then ask to talk to a manager so we can get it figured out, and she tells that the manager leaves at 1. Subway you really need to get a grip on your employees and management team. I have now been disrespected, and stolen from. The sandwich I paid for, and had a receipt for, I never got. She stole my money. This location is a disgrace.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
If your hungry as you know what don’t pop up at 9:00 even though they open at 9. Yall are a subway I would never come back to😒 yall all seen me an still don’t open an your hours say 9. This location is bs
Atmosphere: 2
Food: 4
Service: 4
Good chopped spinach salad
Atmosphere: 5
Food: 5
Service: 5
I always receive great service when I go to this shop.
Atmosphere: 5
Food: 5
Service: 5
Ordered 4 subs through Grubhub only had 2 in the bag 2got refunded when I called Grubhub to let them know was missing some so ordered 2 more again through Grubhub since we didn’t get all ours and made sure to message the Grubhub driver this time to make sure 2 subs was in there his response was he was told only one was in the bag and they refused to make another one even though receipt showed 2 he said he contacted Grubhub himself and got me a refund ridiculous!!!!
Food: 3
Service: 1
Stopped in on my work and was greeted with disrespect. The lady wearing scrubs must’ve been bothered by something in her personal life and let it spill over into her “professional” life. Her attitude was terrible, her mannerisms were unprofessional and the quality of her work was subpar. She made the entire experience hostile. It’s maybe a sign I need a break from Subway. One thing for sure, I won’t be back at this one
Atmosphere: 1
Food: 3
Service: 1
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