This is the worst chipotle establishment I’ve ever been too and I love chipotle! They are always disorganized, have 0 customer service, employees are always laughing and joking around and don’t even greet you when you come in. They’re always out of something. Like how do you run out of chicken???? Come on. This place leaves a lot to be desired.
Atmosphere: 1
Food: 1
Service: 1
Kinjal
Store is open 10:00 pm but no response 😕 They see outside people but they don't answer any one. So rude behave.
James Parker
Been to the store many times and have always been satisfied, unfortunately our last visit did not go well. Food portions were minimal at best (plenty of rice) photo not so much got like five pieces of carne asada, sprinkle of cheese, staff was super unfriendly
Atmosphere: 2
Food: 2
Service: 1
Dhruval Gajjar
ordered two meals from this location both were quesadillas with fajita veggies, corn, and salsa on the side. When I entered, one of the employees was mopping the floor, but there was no caution sign. I accidentally stepped on the wet area and immediately apologized. Instead of responding politely, she said, “Seriously? Are you sorry for real?” and continued to look at me as if I had done something wrong.
When I went to the counter, the employee preparing the to-go orders told me they were out of fajita veggies and corn. I am a vegetarian, so I cannot choose other options. Thankfully, a manager came over and was able to get corn and prepare fresh fajita veggies for me. This made it clear that the other employee had lied to my face. If certain items are genuinely out of stock, they should be removed from the ordering system instead of misleading customers. They always have same answer we are out of stock. Then close the location simple
I order regularly from this store, but this time the experience was truly disappointing.
SHUT DOWN THE LOCATION SIMPLY IF YOU DON’T WANNA PROVIDE THE PROPER SERVICE.
Atmosphere: 1
Food: 1
Service: 1
riley Grandmason
This chipotle location is terrible, they’re always out of everything and rude. Don’t waste your money here !
Atmosphere: 1
Food: 1
Service: 1
Garden inn Motel
It’s nice restaurants
Atmosphere: 5
Food: 5
Service: 5
Lele C
Horrible. Ordered a salad and waited 15 mins for just the dressing and still never received it. SMH
Recommended dishes: Salad
Noelle Sporer
lol this is just a terrible chipotle. They ran out of pico and lettuce for the walk in customers… but used pico and lettuce for online orders? Strange. Also… no recipes followed here. I’m tasting spice and salt only in my normal very flavorful order… I was expecting some consistency with this being a chain but this was a pretty horrid example.
Atmosphere: 2
Food: 1
Service: 1
johnesha inman
Although the reviews weren’t great I figured I would give it a try. I had a chicken burrito and guacamole and chips. It all lacked flavor.
Atmosphere: 4
Food: 3
Service: 3
fernandotiktok tik
This location must be under new management, or they are training their employees towards customer satisfaction. It was incredibly busy however the people that served us were understanding and had amazing attitudes, I was having a bad day and the attitude of the young man who served us was unlike anything I've seen at this location, plus the carne asada was fantastic, I can tell the guy on grill it's experienced. And the team was ready, thank you guys 🙂↕️
lack of urgency , they sat on their phones while the line was un stocked . constantly texting while trying to work and wanted to give us burnt steak . people are wearing bonnets and scarfs this is not how chipotles are supposed to be ran
Atmosphere: 1
Food: 1
Service: 1
Rosa Doggett
Today I had a good experience in the Chipotle restaurant. Either it is under new management or the manager is training/staffed towards perfection. It appeared as if the manager was standing between the cash register and where the food gets bagged for carry out … ensuring all goes well for all. Thanks for awesome customer service today 🙂. I love chipotle therefore I told myself to be patient with the service.
Atmosphere: 5
Food: 5
Service: 5
Wolf Crap
This location was overall a 2 star several months ago. Since new management has taken over, I can reliably say that the food has improved, the service is top notch, and it is an efficient location grab lunch on my break.
Atmosphere: 5
Food: 5
Service: 5
kathleen blanchette
Rude rude rude… OUT OF TORTILLAS. Simple fix, huge menu item to be out of! Don’t waste your time!
Atmosphere: 1
Food: 1
Service: 1
J Harper
Rainy day, hot meal. Plenty of help but a few food bins were empty or a tad scorched/dry. Drink station needed a little attention too. But - I enjoyed my meal, I'll go again,
This is the worst chipotle establishment I’ve ever been too and I love chipotle! They are always disorganized, have 0 customer service, employees are always laughing and joking around and don’t even greet you when you come in. They’re always out of something. Like how do you run out of chicken???? Come on. This place leaves a lot to be desired.
Atmosphere: 1
Food: 1
Service: 1
Store is open 10:00 pm but no response 😕
They see outside people but they don't answer any one. So rude behave.
Been to the store many times and have always been satisfied, unfortunately our last visit did not go well. Food portions were minimal at best (plenty of rice) photo not so much got like five pieces of carne asada, sprinkle of cheese, staff was super unfriendly
Atmosphere: 2
Food: 2
Service: 1
ordered two meals from this location both were quesadillas with fajita veggies, corn, and salsa on the side. When I entered, one of the employees was mopping the floor, but there was no caution sign. I accidentally stepped on the wet area and immediately apologized. Instead of responding politely, she said, “Seriously? Are you sorry for real?” and continued to look at me as if I had done something wrong.
When I went to the counter, the employee preparing the to-go orders told me they were out of fajita veggies and corn. I am a vegetarian, so I cannot choose other options. Thankfully, a manager came over and was able to get corn and prepare fresh fajita veggies for me. This made it clear that the other employee had lied to my face. If certain items are genuinely out of stock, they should be removed from the ordering system instead of misleading customers. They always have same answer we are out of stock. Then close the location simple
I order regularly from this store, but this time the experience was truly disappointing.
SHUT DOWN THE LOCATION SIMPLY IF YOU DON’T WANNA PROVIDE THE PROPER SERVICE.
Atmosphere: 1
Food: 1
Service: 1
This chipotle location is terrible, they’re always out of everything and rude. Don’t waste your money here !
Atmosphere: 1
Food: 1
Service: 1
It’s nice restaurants
Atmosphere: 5
Food: 5
Service: 5
Horrible. Ordered a salad and waited 15 mins for just the dressing and still never received it. SMH
Recommended dishes: Salad
lol this is just a terrible chipotle. They ran out of pico and lettuce for the walk in customers… but used pico and lettuce for online orders? Strange. Also… no recipes followed here. I’m tasting spice and salt only in my normal very flavorful order… I was expecting some consistency with this being a chain but this was a pretty horrid example.
Atmosphere: 2
Food: 1
Service: 1
Although the reviews weren’t great I figured I would give it a try. I had a chicken burrito and guacamole and chips. It all lacked flavor.
Atmosphere: 4
Food: 3
Service: 3
This location must be under new management, or they are training their employees towards customer satisfaction. It was incredibly busy however the people that served us were understanding and had amazing attitudes, I was having a bad day and the attitude of the young man who served us was unlike anything I've seen at this location, plus the carne asada was fantastic, I can tell the guy on grill it's experienced. And the team was ready, thank you guys 🙂↕️
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
lack of urgency , they sat on their phones while the line was un stocked . constantly texting while trying to work and wanted to give us burnt steak . people are wearing bonnets and scarfs this is not how chipotles are supposed to be ran
Atmosphere: 1
Food: 1
Service: 1
Today I had a good experience in the Chipotle restaurant. Either it is under new management or the manager is training/staffed towards perfection. It appeared as if the manager was standing between the cash register and where the food gets bagged for carry out … ensuring all goes well for all. Thanks for awesome customer service today 🙂. I love chipotle therefore I told myself to be patient with the service.
Atmosphere: 5
Food: 5
Service: 5
This location was overall a 2 star several months ago. Since new management has taken over, I can reliably say that the food has improved, the service is top notch, and it is an efficient location grab lunch on my break.
Atmosphere: 5
Food: 5
Service: 5
Rude rude rude… OUT OF TORTILLAS. Simple fix, huge menu item to be out of! Don’t waste your time!
Atmosphere: 1
Food: 1
Service: 1
Rainy day, hot meal. Plenty of help but a few food bins were empty or a tad scorched/dry. Drink station needed a little attention too. But - I enjoyed my meal, I'll go again,
Atmosphere: 4
Food: 4
Service: 5
Loading...