Great ice cream, very delicious and very tasty. we love it, and we will definitely be back very soon!
Atmosphere: 4
Food: 5
Service: 5
crystal walker
Not a clean establishment at all. Very sloppy. Sticky ice cream everywhere. Will not be back. Threw my ice cream away after I got it. The candy in the jars are old and stale looking.
Atmosphere: 1
Food: 1
Service: 2
Trenton Wilkins
Great ice cream. Highly recommend the Boo Batter during Halloween ?
Atmosphere: 5
Food: 5
Service: 5
Osvaldo Torres
This place appears to be closed . Never find it.
Carlos Perez
Not the best costumer service. They are in a hurry and forget about something as simple as smiling, and give you time to select your product without feeling rush.
I came to relax and left tense.
Will not come back.
Jesse Price
I go in with my grandfather about once a month. Each time it is the same: my grandfather has points or an emailed reward. We go, order our ice cream, and go to pay. When we pay, the machine always says he has 44 points. This trip, we had a BOGO offer, which the owner REFUSED to let us use because we “Didn’t have 50 points” ( which doesn’t matter because it doesn’t need points to be used!!) I find it a little odd that each time we go in, the points amount is the same AND any rewards we do have we cannot redeem. VERY disappointed with our experience the past few months, and we will most likely not return.
Atmosphere: 2
Food: 4
Service: 1
Jordan Kelly
The owner lady yelled at me bc I accidentally tried to use a gift card that wasn’t for this store. And on top of that she threw it at me. The ice cream is excellent though.
Atmosphere: 4
Food: 5
Service: 1
Neveah L
Poor experience. The lady doesnt wear gloves when fixing your icecream (I discovered this when we did a pick up instead of delivery) and they never pick up the phone. Theyre very stingy with icecream and I am a regular customer. cold stone is macon is wayyy better.
Atmosphere: 1
Food: 1
Service: 1
mike ba
GOOD CUSTOMER SRVICE AND VERY NICE FRESH ICECREAM ALL STAFF VERY FRIENDLY .I LIKE THIS BEST ULTIMATE ICE CREAM
Atmosphere: 5
Food: 5
Service: 5
Jamie Reynolds
Y’all this Coldstone is not it.I’ve been to multiple and love them. I was so excited to see there was one in WR where we were moving. I’ve been here multiple times and the BASE ICE CREAM is always Icy like they made it wrong or it’s freezer burnt. They are always pushing you out too, and never chop up/mix in the toppings well.I know these complaints sound extra, but that is literally why you pay $6 for a tiny ice cream.
Great ice cream, very delicious and very tasty. we love it, and we will definitely be back very soon!
Atmosphere: 4
Food: 5
Service: 5
Not a clean establishment at all. Very sloppy. Sticky ice cream everywhere. Will not be back. Threw my ice cream away after I got it. The candy in the jars are old and stale looking.
Atmosphere: 1
Food: 1
Service: 2
Great ice cream. Highly recommend the Boo Batter during Halloween ?
Atmosphere: 5
Food: 5
Service: 5
This place appears to be closed . Never find it.
Not the best costumer service. They are in a hurry and forget about something as simple as smiling, and give you time to select your product without feeling rush.
I came to relax and left tense.
Will not come back.
I go in with my grandfather about once a month. Each time it is the same: my grandfather has points or an emailed reward. We go, order our ice cream, and go to pay. When we pay, the machine always says he has 44 points. This trip, we had a BOGO offer, which the owner REFUSED to let us use because we “Didn’t have 50 points” ( which doesn’t matter because it doesn’t need points to be used!!) I find it a little odd that each time we go in, the points amount is the same AND any rewards we do have we cannot redeem. VERY disappointed with our experience the past few months, and we will most likely not return.
Atmosphere: 2
Food: 4
Service: 1
The owner lady yelled at me bc I accidentally tried to use a gift card that wasn’t for this store. And on top of that she threw it at me. The ice cream is excellent though.
Atmosphere: 4
Food: 5
Service: 1
Poor experience. The lady doesnt wear gloves when fixing your icecream (I discovered this when we did a pick up instead of delivery) and they never pick up the phone. Theyre very stingy with icecream and I am a regular customer. cold stone is macon is wayyy better.
Atmosphere: 1
Food: 1
Service: 1
GOOD CUSTOMER SRVICE AND VERY NICE FRESH ICECREAM ALL STAFF VERY FRIENDLY .I LIKE THIS BEST ULTIMATE ICE CREAM
Atmosphere: 5
Food: 5
Service: 5
Y’all this Coldstone is not it.I’ve been to multiple and love them. I was so excited to see there was one in WR where we were moving. I’ve been here multiple times and the BASE ICE CREAM is always Icy like they made it wrong or it’s freezer burnt. They are always pushing you out too, and never chop up/mix in the toppings well.I know these complaints sound extra, but that is literally why you pay $6 for a tiny ice cream.
Atmosphere: 2
Food: 1
Service: 2
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