S.......L......O.......W......Service.I even had to tell them my ORDER all over again because they didn't confirm that they input my order in the system.
Atmosphere: 1
Food: 2
Service: 1
Nickie Sp8
This place need to shut down. Had to wait 40min for food with 3cars in front. Fire everybody start over. Feel like I ordered 5 pizzas. This place suck
Andre Davis
If you have FOREVER TO WAIT, STOP HERE!!NO LESS THAN 15 MIN WAIT FOR DRIVE THROUGH NO MATTER WHAT TIME YOU GO!!
Atmosphere: 1
Food: 3
Service: 3
david mcdaniel
Sĺlooòoooooooòoowww. Really? I've been here 10 minutes and the line has not moved. At all. Not one inch. It's called fast from food for a reason
Pamela Frazier
WORST McDonald's I have been to in my entire life, especially for breakfast. They gave me rock hard pancakes and today they left off the egg on the overpriced steak, egg and cheese bagel when the ticket on the wrapping shows in big bold black letters- No cheese, no onion. Nowhere does it say no egg.
Atmosphere: 1
Food: 2
Service: 1
Chanel E
Sloppy - hit, they aren't working. more gossip and poor management. McDonald's hires anyone.im going back to 96 McDonald's I have never stopped In Compton to eat.
Atmosphere: 1
Food: 1
Service: 1
Linda Thomas
I ordered breakfast via drive thru on the way taking my kids to school… this is what was served to me!!!! A hashbrown that had been bitten! Disgusting! And the only thing the manager offered was a new hash brown!! I’ve contacted corporate! This is unacceptable! The manager states that she knows no one at her establishment would do this and the hash brown must have broken off! I wish I could attach pictures!!!!!
Food: 1
Service: 1
TI9619
So explain to me why on Saturday my sausage egg biscuit hashbrown and large coke is $6.09 and then Sunday its $7.14 then Monday its $9.06? What ya doing McDonald's?
Went around this time, and nobody wanna work. She said it shut down.
Atmosphere: 1
Food: 1
Service: 1
Donna Dorlon
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble, Mcchicken, Egg Mcmuffin, World Famous Fries, Cheeseburger, Side Salad, Happy Meal, Double Cheeseburger, Chicken Sandwich, Chicken Mcnuggets, Hash Browns, Dr Pepper, Quarter Pounder, Hamburger, Mcmuffin, Mccafé Iced Caramel Mocha, French Fries, Sausage Cheese Mcgriddle, Sausage Biscuit, Sausage Burrito
Constance Tidwell
My son and I stopped here 2/17 @10:20PM after working all day.....the 2 people doing drive thru were so nice! Then once we got the food, it was correct and sooooo good!! We always have issues with other McDonalds but this one was awesome! Kudos to you guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Happy Meal, French Fries
Mark Saint-John
You take pot luck at the drive-thru ordering coffee, Either pea warm or scalding hot, If sugar is included it is never stirred either.
MJ Jones Reporter
I go to McDonald’s all the time but at this point I will never go back to this stone it is the most TERRIBLE THE WORST EVER MCDONALD’S IN MIDDLE GA AND I LIVE LIKE 5 blocks away I rather drive further down Watson blvd to the other McDonald’s or to Russell Parkway before i will ever go back to the store reason being they never get your order correct if you have anything that you want something done altered to your food get ready to wait for it over 30 minutes first and then make sure you check your order because if you don’t once you get home, you will have to bring it back and then once you ask for it to be done over because first you have waited so long and you ordered your food a special way and the fact that you had to come back to this place to get WHAT U ORDERED the first time almost 45 mins ago. the food is then all thrown together because they are mad at the customer now, then if you ask to speak to a manager, most of them are friends and family and hang out together so they come to the window with an attitude and look at you as if you’re wrong for the way you like your food so they ask for the food back take the food back to the back to get it right are they CRAZY WHO DOES THAT I DONT WONT NO FOOD THAT GOES BACK AND FORTH TO BE RECOOKED OR PREPARED. so on this day, when I said I was completely done I went through the drive-through. It’s storming outside the date February 12, 2024 I ordered a fish fillet with cheese, extra tartar sauce and pickles a frappe and a sweet tea no ice my order Number was 1487 I received a fish fillet with about 2 pounds of tartar sauce and a iced coffee when asked about the frappe the person at the register told me they don’t sell Frappés when asked about the sweet tea, her exact words was oh we not selling sweet tea today lol I was like oooooook at this point I just refuse to keep going back-and-forth with the people here at this McDonald’s again there’s no reason to talk to their managers because they think it’s funny WHAT IN THE HELL IS GOING ON HERE IS THIS REAL ? So I came home and I read the reviews to see if I was the only one who feels this type of way about this McDonald’s, this is ridiculous as I see on the reviews NO I am not so I called the store further down Watson blvd to find the general managers name and phone number. The number listed says this phone is not available. Please call back at another time so I tried the phone number again because I’m like maybe I dialed the wrong number same thing again so I called the store FURTHER down Watson Boulevard and asked to speak to the manager who I must say was very nice and helpful I asked him for the number to store 1938 he explained to me that he had been trying to reach that store this day also and he was getting the same message as me I was able to get the GM’s name Felicia Allen and the corporation headquarters HR number from this manager so I called the number to HR there I spoke to Heather and she told me that they just took over store 1938 on December1,2023. Heather stated Yes they have had complaints but not enough to really do anything about ,well I am in management as well in my profession and one complaint is enough to do something when it comes to customer service because without our customers we will not have a job so I VALUE EVERY CUSTOMER INTERACTION TO THE HIGHEST DEGREE OF RESPECT AND UNDERSTANDING I explained to Heather my situation and explained to her about the store level of quality of customer service, She said she would email the manager that was on duty now and let Felicia Allen know and someone will call me , and that was my resolution. I explained to her something must be done about the store and I will make sure that I continue to call and until I reach somebody who’s responsible enough to handle this situation. No customer should ever have to go through these experiences with the people there, because there’s no real guidance and no one takes responsibility for the customers or the service at this store at this store clearly you can see the attention they pay to cust are lil to 0
Door dash driver
Atmosphere: 5
Food: 5
Service: 5
S.......L......O.......W......Service.I even had to tell them my ORDER all over again because they didn't confirm that they input my order in the system.
Atmosphere: 1
Food: 2
Service: 1
This place need to shut down. Had to wait 40min for food with 3cars in front. Fire everybody start over. Feel like I ordered 5 pizzas. This place suck
If you have FOREVER TO WAIT, STOP HERE!!NO LESS THAN 15 MIN WAIT FOR DRIVE THROUGH NO MATTER WHAT TIME YOU GO!!
Atmosphere: 1
Food: 3
Service: 3
Sĺlooòoooooooòoowww. Really? I've been here 10 minutes and the line has not moved. At all. Not one inch. It's called fast from food for a reason
WORST McDonald's I have been to in my entire life, especially for breakfast. They gave me rock hard pancakes and today they left off the egg on the overpriced steak, egg and cheese bagel when the ticket on the wrapping shows in big bold black letters- No cheese, no onion. Nowhere does it say no egg.
Atmosphere: 1
Food: 2
Service: 1
Sloppy - hit, they aren't working. more gossip and poor management. McDonald's hires anyone.im going back to 96 McDonald's I have never stopped In Compton to eat.
Atmosphere: 1
Food: 1
Service: 1
I ordered breakfast via drive thru on the way taking my kids to school… this is what was served to me!!!! A hashbrown that had been bitten! Disgusting! And the only thing the manager offered was a new hash brown!! I’ve contacted corporate! This is unacceptable! The manager states that she knows no one at her establishment would do this and the hash brown must have broken off! I wish I could attach pictures!!!!!
Food: 1
Service: 1
So explain to me why on Saturday my sausage egg biscuit hashbrown and large coke is $6.09 and then Sunday its $7.14 then Monday its $9.06? What ya doing McDonald's?
I Like McDonald's
Atmosphere: 5
Service: 5
Restaurantji Recommends
Went around this time, and nobody wanna work. She said it shut down.
Atmosphere: 1
Food: 1
Service: 1
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble, Mcchicken, Egg Mcmuffin, World Famous Fries, Cheeseburger, Side Salad, Happy Meal, Double Cheeseburger, Chicken Sandwich, Chicken Mcnuggets, Hash Browns, Dr Pepper, Quarter Pounder, Hamburger, Mcmuffin, Mccafé Iced Caramel Mocha, French Fries, Sausage Cheese Mcgriddle, Sausage Biscuit, Sausage Burrito
My son and I stopped here 2/17 @10:20PM after working all day.....the 2 people doing drive thru were so nice! Then once we got the food, it was correct and sooooo good!! We always have issues with other McDonalds but this one was awesome! Kudos to you guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Happy Meal, French Fries
You take pot luck at the drive-thru ordering coffee, Either pea warm or scalding hot, If sugar is included it is never stirred either.
I go to McDonald’s all the time but at this point I will never go back to this stone it is the most TERRIBLE THE WORST EVER MCDONALD’S IN MIDDLE GA AND I LIVE LIKE 5 blocks away I rather drive further down Watson blvd to the other McDonald’s or to Russell Parkway before i will ever go back to the store reason being they never get your order correct if you have anything that you want something done altered to your food get ready to wait for it over 30 minutes first and then make sure you check your order because if you don’t once you get home, you will have to bring it back and then once you ask for it to be done over because first you have waited so long and you ordered your food a special way and the fact that you had to come back to this place to get WHAT U ORDERED the first time almost 45 mins ago. the food is then all thrown together because they are mad at the customer now, then if you ask to speak to a manager, most of them are friends and family and hang out together so they come to the window with an attitude and look at you as if you’re wrong for the way you like your food so they ask for the food back take the food back to the back to get it right are they CRAZY WHO DOES THAT I DONT WONT NO FOOD THAT GOES BACK AND FORTH TO BE RECOOKED OR PREPARED. so on this day, when I said I was completely done I went through the drive-through. It’s storming outside the date February 12, 2024 I ordered a fish fillet with cheese, extra tartar sauce and pickles a frappe and a sweet tea no ice my order Number was 1487 I received a fish fillet with about 2 pounds of tartar sauce and a iced coffee when asked about the frappe the person at the register told me they don’t sell Frappés when asked about the sweet tea, her exact words was oh we not selling sweet tea today lol I was like oooooook at this point I just refuse to keep going back-and-forth with the people here at this McDonald’s again there’s no reason to talk to their managers because they think it’s funny WHAT IN THE HELL IS GOING ON HERE IS THIS REAL ? So I came home and I read the reviews to see if I was the only one who feels this type of way about this McDonald’s, this is ridiculous as I see on the reviews NO I am not so I called the store further down Watson blvd to find the general managers name and phone number. The number listed says this phone is not available. Please call back at another time so I tried the phone number again because I’m like maybe I dialed the wrong number same thing again so I called the store FURTHER down Watson Boulevard and asked to speak to the manager who I must say was very nice and helpful I asked him for the number to store 1938 he explained to me that he had been trying to reach that store this day also and he was getting the same message as me I was able to get the GM’s name Felicia Allen and the corporation headquarters HR number from this manager so I called the number to HR there I spoke to Heather and she told me that they just took over store 1938 on December1,2023. Heather stated Yes they have had complaints but not enough to really do anything about ,well I am in management as well in my profession and one complaint is enough to do something when it comes to customer service because without our customers we will not have a job so I VALUE EVERY CUSTOMER INTERACTION TO THE HIGHEST DEGREE OF RESPECT AND UNDERSTANDING I explained to Heather my situation and explained to her about the store level of quality of customer service, She said she would email the manager that was on duty now and let Felicia Allen know and someone will call me , and that was my resolution. I explained to her something must be done about the store and I will make sure that I continue to call and until I reach somebody who’s responsible enough to handle this situation. No customer should ever have to go through these experiences with the people there, because there’s no real guidance and no one takes responsibility for the customers or the service at this store at this store clearly you can see the attention they pay to cust are lil to 0