We went for dinner on a Friday night. They were very busy, but this did not affect the service. The service we had was excellent and the food was delicious and delivered in a timely fashion. I'm normally more of a local food kind of person, but for a chain restaurant, I was impressed.
Atmosphere: 5
Food: 4
Service: 5
Steve Caskey
It's a popular place to eat, parking is good, You might have to wait a little bit to get in, but it usually isn't long, food is great!Parking: It's all tar parking lot, I'd have to guess probably 65 spaces, 5-6 handicap parking spaces included, parking all the way around the building.Wheelchair accessibility: It's on the main floor, ramp excessible on both sides of the sidewalk at the front of the building. Heavy, but nice wide wood doors at the front of the building, easy roll cement tilled floor, bar inside on the right side of the front doors inside.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Fettuccine Alfredo, Spaghetti and Meatballs with Meat Sauce
Ronnie “Pop Pop”
Servicer. NITA WAS OUTSTANDING. A goup of 9 and wanted for nothing
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Breadsticks
Chantayallen Allen
I had good customer service experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Calamari, Chicken Alfredo
Joshua Brand
All around had a great experience with this olive garden! Team was friendly and all smiles.
Fresh and tasty food always. To go needs some improvements, not enough staff, long waits. Given a pickup time online. Means nothing, still a 30 to 45 minute wait. WHY GIVE A TIME????
Atmosphere: 3
Food: 4
Service: 1
Chester Cunningham
Worst restaurant ever in the history of restaurants.1) The waitress neatly layed down her apron on the floor in front of the toilet while using the toilet. When she got up and put it back on, she used it to dry her hands after washing her hands. THAT IS SO GROSS!!!!2) From the time we arrived to the time we left was 3.25 hours. Wait. Wait. Wait.3) I had to ask for water 3x and when my water FINALLY arrived, the rest of the table did not receive even an offer for a refill.4) Our drinks from the bar did not arrive until long after the salad was eaten.5) The urinal in the men's room had a puddle of urine all around it. A lot of urine.6) It took 1.25 hours for a table and yet virtually half of the restaurant was empty.Which will be blamed on them being "busy" which is not the reason. I say this because of the steady stream of employees bringing out food to people waiting in their cars. This place is so busy with their takeout business that they forget there are people inside being neglected. It appears there are two businesses here (eat-in/take-out) and neither one is done well.7) Table service was horrible. Repeatedly had to ask for things 3x.8) My food (Tour of Italy) was piping hot and dry as could be. Terrible. The chicken was hard-crusted around the edges.9) Trash lying on the lobby floor upon our arrival was neglected and still there when we left.10) The trash receptacle in front was overflowing.11) The manager was glued to the front counter and I did not see him interact with any customers at all.12) Cleaning supplies left out in the customer's view.13) We were never offered refills on any of the empty (all) glasses on the table.14) We were never offered a refill on the salad.15) The entire front area of the parking lot is taken for customers picking up food ordered online. The actual customer paying to dine in has to walk farther than the employees to get to the restaurant. And that includes the handicapped parking spaces.17) A member of our group followed on her app this place uses for updates. We listened to her updates patiently waiting. When I asked the manager if the app was right and if we were next he said "Yes!" After waiting over an hour we were ready. We were hungry. (Did I mention we had two 7-year-olds celebrating their birthday?) So, We waited. Then after what seemed like forever, the manager escorts another suddenly appearing group of people to a table. He said it was because our waiter had to authorize us to come to the table before we could be seated.So, We. Waited.16) The only decent thing was the breadsticks. We received a random basket we did not ask for as we still had some available on the table. The breadsticks are why this place might even rate the mandatory 1-star review as the breadsticks were good. But then I am a bread junkie. And did I mention I was hungry? "Fill up on the bread please..."I could go on and on... but I grow weary and have decided I WILL NEVER RETURN TO THIS POORLY run restaurant ever again.Please do not use the excuse because you were busy, or cannot find decent help. This restaurant is simply poorly run, and poorly managed. Since the cost of eating there is not reduced because of excuses why should we have to accept them?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Breadsticks
Margaret Hays
We had a large group on a Friday evening. The wait was not bad at all, we were seated, had great service and
Food was good but the waitress was outstanding.Parking: Large parking lot. Mobile order pickup location is right in front of restaurantWheelchair accessibility: Plenty of room for anyone in a wheelchair to get around
It's going through the Warner Robins Cycle. 1)New. Lots of customers. Adequate Staff. 2)Business slows. Staff cuts. Customer service suffers 3) May or may not survive.It's in step 2. Food's good. Don't sit in the bar area if you want good service.It's now in step 2.5.Update: I got a takeout for the family, and they left out a meal. I went all the way back to pick up the meal. Waited another 32 minutes. My daughter is visiting for the evening after being away for college for almost a month. Unacceptable!
Atmosphere: 1
Food: 3
Service: 4
Gabrielle Allen
I always love Olive Garden! Yummy!
Atmosphere: 5
Food: 5
Service: 5
Sheila Bodrey Wilkes
Waitress was TOP
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tour of Italy, Chicken Parmesan, Chicken Alfredo, Breadsticks, Fettuccine Alfredo, Minestrone Soup
Adrianne Lewis
Had a slight wait (30mins) since they were busy, overall service was quick and staff was very friendly.
We went for dinner on a Friday night. They were very busy, but this did not affect the service. The service we had was excellent and the food was delicious and delivered in a timely fashion. I'm normally more of a local food kind of person, but for a chain restaurant, I was impressed.
Atmosphere: 5
Food: 4
Service: 5
It's a popular place to eat, parking is good, You might have to wait a little bit to get in, but it usually isn't long, food is great!Parking: It's all tar parking lot, I'd have to guess probably 65 spaces, 5-6 handicap parking spaces included, parking all the way around the building.Wheelchair accessibility: It's on the main floor, ramp excessible on both sides of the sidewalk at the front of the building. Heavy, but nice wide wood doors at the front of the building, easy roll cement tilled floor, bar inside on the right side of the front doors inside.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Fettuccine Alfredo, Spaghetti and Meatballs with Meat Sauce
Servicer. NITA WAS OUTSTANDING. A goup of 9 and wanted for nothing
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Breadsticks
I had good customer service experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Calamari, Chicken Alfredo
All around had a great experience with this olive garden! Team was friendly and all smiles.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Alfredo, Breadsticks, Minestrone Soup
Fresh and tasty food always. To go needs some improvements, not enough staff, long waits. Given a pickup time online. Means nothing, still a 30 to 45 minute wait. WHY GIVE A TIME????
Atmosphere: 3
Food: 4
Service: 1
Worst restaurant ever in the history of restaurants.1) The waitress neatly layed down her apron on the floor in front of the toilet while using the toilet. When she got up and put it back on, she used it to dry her hands after washing her hands. THAT IS SO GROSS!!!!2) From the time we arrived to the time we left was 3.25 hours. Wait. Wait. Wait.3) I had to ask for water 3x and when my water FINALLY arrived, the rest of the table did not receive even an offer for a refill.4) Our drinks from the bar did not arrive until long after the salad was eaten.5) The urinal in the men's room had a puddle of urine all around it. A lot of urine.6) It took 1.25 hours for a table and yet virtually half of the restaurant was empty.Which will be blamed on them being "busy" which is not the reason. I say this because of the steady stream of employees bringing out food to people waiting in their cars. This place is so busy with their takeout business that they forget there are people inside being neglected. It appears there are two businesses here (eat-in/take-out) and neither one is done well.7) Table service was horrible. Repeatedly had to ask for things 3x.8) My food (Tour of Italy) was piping hot and dry as could be. Terrible. The chicken was hard-crusted around the edges.9) Trash lying on the lobby floor upon our arrival was neglected and still there when we left.10) The trash receptacle in front was overflowing.11) The manager was glued to the front counter and I did not see him interact with any customers at all.12) Cleaning supplies left out in the customer's view.13) We were never offered refills on any of the empty (all) glasses on the table.14) We were never offered a refill on the salad.15) The entire front area of the parking lot is taken for customers picking up food ordered online. The actual customer paying to dine in has to walk farther than the employees to get to the restaurant. And that includes the handicapped parking spaces.17) A member of our group followed on her app this place uses for updates. We listened to her updates patiently waiting. When I asked the manager if the app was right and if we were next he said "Yes!" After waiting over an hour we were ready. We were hungry. (Did I mention we had two 7-year-olds celebrating their birthday?) So, We waited. Then after what seemed like forever, the manager escorts another suddenly appearing group of people to a table. He said it was because our waiter had to authorize us to come to the table before we could be seated.So, We. Waited.16) The only decent thing was the breadsticks. We received a random basket we did not ask for as we still had some available on the table. The breadsticks are why this place might even rate the mandatory 1-star review as the breadsticks were good. But then I am a bread junkie. And did I mention I was hungry? "Fill up on the bread please..."I could go on and on... but I grow weary and have decided I WILL NEVER RETURN TO THIS POORLY run restaurant ever again.Please do not use the excuse because you were busy, or cannot find decent help. This restaurant is simply poorly run, and poorly managed. Since the cost of eating there is not reduced because of excuses why should we have to accept them?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Breadsticks
We had a large group on a Friday evening. The wait was not bad at all, we were seated, had great service and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Alfredo, Seafood Alfredo, Breadsticks
Great
Atmosphere: 5
Food: 5
Service: 5
Food was good but the waitress was outstanding.Parking: Large parking lot. Mobile order pickup location is right in front of restaurantWheelchair accessibility: Plenty of room for anyone in a wheelchair to get around
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Seafood Alfredo
Restaurantji Recommends
It's going through the Warner Robins Cycle. 1)New. Lots of customers. Adequate Staff. 2)Business slows. Staff cuts. Customer service suffers 3) May or may not survive.It's in step 2. Food's good. Don't sit in the bar area if you want good service.It's now in step 2.5.Update: I got a takeout for the family, and they left out a meal. I went all the way back to pick up the meal. Waited another 32 minutes. My daughter is visiting for the evening after being away for college for almost a month. Unacceptable!
Atmosphere: 1
Food: 3
Service: 4
I always love Olive Garden! Yummy!
Atmosphere: 5
Food: 5
Service: 5
Waitress was TOP
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tour of Italy, Chicken Parmesan, Chicken Alfredo, Breadsticks, Fettuccine Alfredo, Minestrone Soup
Had a slight wait (30mins) since they were busy, overall service was quick and staff was very friendly.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Calamari, Chicken and Shrimp Carbonara, Zuppa Toscana, Soups, Breadsticks
Trey was our server. He was awesome! He was very polite and took great care of us. Thank you, Trey!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parmesan, Chicken Alfredo, Breadsticks