BEST restaurant service I have gotten in a long time. Waitress was so patient and sweet, and since it was a birthday dinner, offered us cake!! The cake was DELICIOUS, and my order of bourbon glazed salmon, vegetables, and shrimp was also great. The shrimp were done perfectly and the waitress was happy to change my order a bit when I realized I hadn’t got the salmon the way I usually do. Atmosphere was great. A tad bit loud but beautiful inside and outside. Bathrooms are also super clean.
Overall one of my most favorite visits yet, though my only nitpick is the price.
Atmosphere: 5
Food: 5
Service: 5
Rachel VA
Didn't have many items on menu available, service was really sad...took forever to get our order and never received additional drink requested
Atmosphere: 1
Food: 3
Service: 1
Avi Taev
Complicated review. Many of the people I went with loved the food And the ambiance was. However, I planned a work event here. I emailed and called ahead letting them know I had a gluten-free diet due to Celiac. I even let a waitress know when I got there. I confirmed that one of their dishes was gluten free multiple times. I was served that dish and it was not gluten free. Thankfully one of the staff came over and let me know right after I put it in my mouth and I was able to spit it out without swallowing but it was still enough to cause a reaction. There was the expected panic after such an event. My meal was comped and the supervisor came out to apologize and ensured that I got a replacement meal quickly. Prior to the incident, everyone was nice enough and very helpful. However, I cannot recommend this to anyone who has any sort of dietary restrictions, as the staff needs better training.
Atmosphere: 5
SocialButterfly
I ordered the lamb chops. Absolutely delicious 💯!
Atmosphere: 5
Food: 5
Service: 5
J.D. Robertson
Liana was an awesome waitress—super kind, friendly, and really helpful. She asked what I was in the mood for, I told her, and she came back with a couple dinner suggestions that were spot on. Clearly, she knows her stuff (or reads minds). Great service and great food—would definitely recommend The Pond!”and ask for Liana
Atmosphere: 5
Food: 5
Service: 5
Pamela Johnson
The food was so good and our waitress Liana was absolutely awesome!!! She was very informative about the menu as well as the alcoholic drinks. I highly recommend The Pond and remember to ask for LIANA. Thank you Liana for making my first visit there the very best. I will be back and ask for you as my waitress. Keep up the incredible work that you are doing!!!!
Atmosphere: 5
Food: 5
Service: 5
Tony Mangual
The food was excellent. Liana, our server, was superb. She was very knowledgeable when it came to the menu items and her recommendations for selections was spot on. The entire experience was great and I would highly recommend this establishment and even more so, Liana
Atmosphere: 4
Food: 5
Service: 5
Ashley Nicole
Oxtails were not cooked well. My friend has been vomiting all night possible food poisoning. Very unacceptable
Food: 1
James Turner
Kelly was awesome. He is personable, efficient and created a wonderful, memorable experience for our family .
Kelly took care of our family so well! Amazing server!
Atmosphere: 5
Food: 5
Service: 5
Juan S
Had a great time with Kelly. Brunch was delicious and one of the best buffets I’ve had in a long time. The food was fresh and the price was super reasonable. I will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Chad Spivey
Jordan had good customer service!
Atmosphere: 5
Food: 5
Service: 5
Robert Cummings
This was our second time, and the food and drinks keep getting better
BEST restaurant service I have gotten in a long time. Waitress was so patient and sweet, and since it was a birthday dinner, offered us cake!!
The cake was DELICIOUS, and my order of bourbon glazed salmon, vegetables, and shrimp was also great. The shrimp were done perfectly and the waitress was happy to change my order a bit when I realized I hadn’t got the salmon the way I usually do.
Atmosphere was great. A tad bit loud but beautiful inside and outside. Bathrooms are also super clean.
Overall one of my most favorite visits yet, though my only nitpick is the price.
Atmosphere: 5
Food: 5
Service: 5
Didn't have many items on menu available, service was really sad...took forever to get our order and never received additional drink requested
Atmosphere: 1
Food: 3
Service: 1
Complicated review. Many of the people I went with loved the food And the ambiance was. However, I planned a work event here. I emailed and called ahead letting them know I had a gluten-free diet due to Celiac. I even let a waitress know when I got there. I confirmed that one of their dishes was gluten free multiple times. I was served that dish and it was not gluten free. Thankfully one of the staff came over and let me know right after I put it in my mouth and I was able to spit it out without swallowing but it was still enough to cause a reaction.
There was the expected panic after such an event. My meal was comped and the supervisor came out to apologize and ensured that I got a replacement meal quickly.
Prior to the incident, everyone was nice enough and very helpful. However, I cannot recommend this to anyone who has any sort of dietary restrictions, as the staff needs better training.
Atmosphere: 5
I ordered the lamb chops. Absolutely delicious 💯!
Atmosphere: 5
Food: 5
Service: 5
Liana was an awesome waitress—super kind, friendly, and really helpful. She asked what I was in the mood for, I told her, and she came back with a couple dinner suggestions that were spot on. Clearly, she knows her stuff (or reads minds). Great service and great food—would definitely recommend The Pond!”and ask for Liana
Atmosphere: 5
Food: 5
Service: 5
The food was so good and our waitress Liana was absolutely awesome!!! She was very informative about the menu as well as the alcoholic drinks. I highly recommend The Pond and remember to ask for LIANA. Thank you Liana for making my first visit there the very best. I will be back and ask for you as my waitress. Keep up the incredible work that you are doing!!!!
Atmosphere: 5
Food: 5
Service: 5
The food was excellent. Liana, our server, was superb. She was very knowledgeable when it came to the menu items and her recommendations for selections was spot on. The entire experience was great and I would highly recommend this establishment and even more so, Liana
Atmosphere: 4
Food: 5
Service: 5
Oxtails were not cooked well. My friend has been vomiting all night possible food poisoning. Very unacceptable
Food: 1
Kelly was awesome. He is personable, efficient and created a wonderful, memorable experience for our family .
Atmosphere: 5
Food: 5
Service: 5
Kelly was fantastic!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Kelly was amazing!!
Atmosphere: 5
Food: 5
Service: 5
Kelly took care of our family so well! Amazing server!
Atmosphere: 5
Food: 5
Service: 5
Had a great time with Kelly. Brunch was delicious and one of the best buffets I’ve had in a long time. The food was fresh and the price was super reasonable. I will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Jordan had good customer service!
Atmosphere: 5
Food: 5
Service: 5
This was our second time, and the food and drinks keep getting better
Atmosphere: 5
Food: 5
Service: 5
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