Been waiting here for at least 30 minutes and I’m just leaving because cannot get help from anyone. pushed the red button and then waiting. I’ve seen at least 12 customers driveway away now. Not sure what’s going on, but maybe need to review the managers role of what they’re actually doing.
Atmosphere: 1
Food: 1
Service: 1
Diamond Kutzz Magazine
Stay away at all cost!!! Look at the sandwich they gave me!! Not toasted or anything
Niklas Knipschild
Their drive through doesn't even work and no tap pay plus the service is slow
Atmosphere: 1
Food: 1
Service: 1
Antoinette S
I don't give Sonic enough credit. I rarely visit, but the times I do, like my visit today at the Russell location reminded me why I go back. I like to get the strawberry limeade and I would recommend HQ consider getting the big straws like for Boba tea so the strawberries don't get stuck in the straw. 😅
Atmosphere: 4
Food: 4
Service: 4
John Romero
If you try to come in the morning, expect to be ignored by the lazy person they have working the register. She's much more interested in her phone than taking orders.
Atmosphere: 1
Service: 1
Chelsea Bowling
Every time we go to this location, they never have mozzarella sticks. It's been months and they seem to never have them. Don't know what's going on, but we will not return to this Sonic
Todd Anderson
Went at happy hour and they ripped me off
WANDA CURRY
Great drive thru service. I was greeted with a warm smile.
Atmosphere: 5
Food: 5
Service: 5
Lauren Mullis
Service was not good
Atmosphere: 1
Food: 3
Service: 1
Christopher Rappenecker
Horrible service took 30 minutes to get two drinks. Drive thru speaker has been down t least two weeks. Will spend my money else where
First, we waited at the speaker for our order to be taken. After waiting a while, we discovered the sign (almost hidden) that said the speaker was broken and we had to order at the window. Our SOGGY, burgers were COLD, fries salty and hard, and chicken tenders were overcooked. This was a waste of $25. The slushie was good though. Everything else was horrible. The phone number for the location is also inactive. We do not live in WR and didn't want to drive back for order correction. It would be great for someone to reach out to us, because this is unacceptable.
Atmosphere: 1
Food: 1
Service: 3
Latorya Andrews
Pulled up to drive through and the speaker had a sign reading that the system was down and to pull around. So I pulled around and tge cashier just stood inside and looked at me without ever coming to the window to acknowledge that I wanted to make an order and I sat there for 10 min before pulling off to go somewhere else. Rude customer service 😒
Kevin west
I pulled in and the stall i was and it didn't work. Got out of my truck to go to the walk up stall. Stood there for a while until and employee came up and said it's broken too. Please label out of order if it's broken and then fix it
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Tots, Popcorn Chicken, Cheese Tots, Corn Dog, Chili Cheese Tots, Kids' Meal, Chili Cheese Fries
Food good (my current favorite double cheeseburger), service good, atmosphere....well it's a sonic so the atmosphere only as good as atmosphere in my car.
Been waiting here for at least 30 minutes and I’m just leaving because cannot get help from anyone. pushed the red button and then waiting. I’ve seen at least 12 customers driveway away now. Not sure what’s going on, but maybe need to review the managers role of what they’re actually doing.
Atmosphere: 1
Food: 1
Service: 1
Stay away at all cost!!! Look at the sandwich they gave me!! Not toasted or anything
Their drive through doesn't even work and no tap pay plus the service is slow
Atmosphere: 1
Food: 1
Service: 1
I don't give Sonic enough credit. I rarely visit, but the times I do, like my visit today at the Russell location reminded me why I go back. I like to get the strawberry limeade and I would recommend HQ consider getting the big straws like for Boba tea so the strawberries don't get stuck in the straw. 😅
Atmosphere: 4
Food: 4
Service: 4
If you try to come in the morning, expect to be ignored by the lazy person they have working the register. She's much more interested in her phone than taking orders.
Atmosphere: 1
Service: 1
Every time we go to this location, they never have mozzarella sticks. It's been months and they seem to never have them. Don't know what's going on, but we will not return to this Sonic
Went at happy hour and they ripped me off
Great drive thru service. I was greeted with a warm smile.
Atmosphere: 5
Food: 5
Service: 5
Service was not good
Atmosphere: 1
Food: 3
Service: 1
Horrible service took 30 minutes to get two drinks. Drive thru speaker has been down t least two weeks. Will spend my money else where
Restaurantji Recommends
First, we waited at the speaker for our order to be taken. After waiting a while, we discovered the sign (almost hidden) that said the speaker was broken and we had to order at the window. Our SOGGY, burgers were COLD, fries salty and hard, and chicken tenders were overcooked. This was a waste of $25. The slushie was good though. Everything else was horrible. The phone number for the location is also inactive. We do not live in WR and didn't want to drive back for order correction. It would be great for someone to reach out to us, because this is unacceptable.
Atmosphere: 1
Food: 1
Service: 3
Pulled up to drive through and the speaker had a sign reading that the system was down and to pull around. So I pulled around and tge cashier just stood inside and looked at me without ever coming to the window to acknowledge that I wanted to make an order and I sat there for 10 min before pulling off to go somewhere else. Rude customer service 😒
I pulled in and the stall i was and it didn't work. Got out of my truck to go to the walk up stall. Stood there for a while until and employee came up and said it's broken too. Please label out of order if it's broken and then fix it
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Tots, Popcorn Chicken, Cheese Tots, Corn Dog, Chili Cheese Tots, Kids' Meal, Chili Cheese Fries
Outstanding service..Great employees! Awesome food!
Atmosphere: 5
Food: 5
Service: 5
Food good (my current favorite double cheeseburger), service good, atmosphere....well it's a sonic so the atmosphere only as good as atmosphere in my car.
Atmosphere: 3
Food: 4
Service: 4
Loading...