I have never experienced great customer service at any Waffle House until I started coming to the one well first it started off when I was going to Russell parkway cooper was my server and he is very mannered respectful very professional let’s not say he welcomes everyone when they come in and makes sure you feel comfortable as soon as you walk in I love him so much my family loved him as well from the moment we sat down it was genuinely amazing he made sure he got our order right you know sometimes people get a lil aggravated when they can’t get there order right but not cooper he stood right there and helped my auntie with her order oh I just love it he was very patient with her and told her to calm down and breathe it’s gonna be ok cause my auntie was getting upset cause she couldn’t get her order right and he sat right there until he got her Order right I said now if that ain’t great customer service and professionalism and his energy was amazing his attention detail truly outstanding
Cooper didn’t just provide good service he just was exceptional hospitality he cared for our needs before we even asked he kept our drinks filled made sure every order was perfect checked with us before we even asked he kept checking on us he spoke with kindness patience and those eyes and smile never faded and while managing and busy restaurant
I can tell Cooper takes pride in his work and keeps a positive attitude set a tone for other workers Workers like him are rare he is a keeper I will be back ONLY WHEN HE IS WORKING this will be a memorable experience
Cooper will be the resin I come back to this Waffle House he deserves a raise and recognition for him a outstanding customer service 5 stars from me
Atmosphere: 5
Food: 4
Service: 5
Michael Milford
Loved our server!! Great location - do recommend if you are in the mood for Waffle House
Atmosphere: 5
Food: 5
Service: 5
Greyson E (Artic)
This Waffle House served me a waffle. It was the best waffle ever.
Atmosphere: 5
Food: 5
Service: 5
Brody Blackwell
Macey said it was very fun and Cooper was the best host of all time!
Atmosphere: 5
Food: 5
Service: 5
Carter Gray
3rd shift KILLED IT!! The vibes were high and this waffle house has some great food.
Atmosphere: 5
Food: 5
Service: 5
Jai Johnson
My family and I had one of the best dining experiences we’ve ever had at Waffle House, all thanks to Cooper. From the moment we were seated, he made us feel genuinely welcomed and cared for. His energy, professionalism, and attention to detail were truly outstanding.
Cooper didn’t just provide good service—he delivered exceptional hospitality. He anticipated our needs before we even asked, kept our drinks full, made sure every order was perfect, and checked in with us at the right times without ever feeling intrusive. He spoke to us with kindness, patience, and a warm smile that never faded, even while managing a busy dining room.
You can tell Cooper takes pride in what he does. His positive attitude set the tone for our whole meal, and my family kept talking about how refreshing it was to be served by someone who genuinely enjoys helping people. Employees like him are rare, and he elevated our visit from a simple dinner to a memorable experience.
Cooper is the reason we’ll be returning to this Waffle House. He deserves all the recognition for his wonderful, outstanding service.
Absolutely five stars. Highly recommended! 🌟
Atmosphere: 5
Food: 4
Service: 5
Chiquita Granville
The staff, the food, and the service were all fantastic. Our food came out in a timely manner, and we were very pleased with the entire experience.
Atmosphere: 5
Food: 5
Service: 5
Lewis Evans
Cooper was awesome!
His customer service and sense of urgency was greatly appreciated.
Atmosphere: 5
Food: 5
Service: 5
Meek Deezy
The third shift was absolutely amazing. I can't remember what everyone's name is but I remember that I walked in hating waffle house and walked out loving it. I am thankful. I am blessed.
Atmosphere: 5
Food: 5
Service: 5
General Dexter
I always love Waffle House. I can count on good bacon and delicious waffles every time everywhere 😋
Great Job!!! You guys were packed and still managed to give 5 star service!
Atmosphere: 5
Food: 5
Service: 5
Alex Holt Sr.
Hot food off the grill the waffles was great the atmosphere was good the server was the tentative and very easy to talk to providing the information we needed to choose what we ate Thank you Alex
Atmosphere: 4
Food: 4
Service: 5
Shaane Morton
The staff and the food was amazing. Cooper was an excellent server and was very accommodating. This was the first time I have been to this location but I will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Adam
I can't wait to share the incredible experience we had at Waffle House thanks to Cooper's fantastic service! He was an absolute gem! Our family had such a wonderful time, and Cooper made it all the more special.
I have never experienced great customer service at any Waffle House until I started coming to the one well first it started off when I was going to Russell parkway cooper was my server and he is very mannered respectful very professional let’s not say he welcomes everyone when they come in and makes sure you feel comfortable as soon as you walk in I love him so much my family loved him as well from the moment we sat down it was genuinely amazing he made sure he got our order right you know sometimes people get a lil aggravated when they can’t get there order right but not cooper he stood right there and helped my auntie with her order oh I just love it he was very patient with her and told her to calm down and breathe it’s gonna be ok cause my auntie was getting upset cause she couldn’t get her order right and he sat right there until he got her Order right I said now if that ain’t great customer service and professionalism and his energy was amazing his attention detail truly outstanding
Cooper didn’t just provide good service he just was exceptional hospitality he cared for our needs before we even asked he kept our drinks filled made sure every order was perfect checked with us before we even asked he kept checking on us he spoke with kindness patience and those eyes and smile never faded and while managing and busy restaurant
I can tell Cooper takes pride in his work and keeps a positive attitude set a tone for other workers Workers like him are rare he is a keeper I will be back ONLY WHEN HE IS WORKING this will be a memorable experience
Cooper will be the resin I come back to this Waffle House he deserves a raise and recognition for him a outstanding customer service 5 stars from me
Atmosphere: 5
Food: 4
Service: 5
Loved our server!! Great location - do recommend if you are in the mood for Waffle House
Atmosphere: 5
Food: 5
Service: 5
This Waffle House served me a waffle. It was the best waffle ever.
Atmosphere: 5
Food: 5
Service: 5
Macey said it was very fun and Cooper was the best host of all time!
Atmosphere: 5
Food: 5
Service: 5
3rd shift KILLED IT!! The vibes were high and this waffle house has some great food.
Atmosphere: 5
Food: 5
Service: 5
My family and I had one of the best dining experiences we’ve ever had at Waffle House, all thanks to Cooper. From the moment we were seated, he made us feel genuinely welcomed and cared for. His energy, professionalism, and attention to detail were truly outstanding.
Cooper didn’t just provide good service—he delivered exceptional hospitality. He anticipated our needs before we even asked, kept our drinks full, made sure every order was perfect, and checked in with us at the right times without ever feeling intrusive. He spoke to us with kindness, patience, and a warm smile that never faded, even while managing a busy dining room.
You can tell Cooper takes pride in what he does. His positive attitude set the tone for our whole meal, and my family kept talking about how refreshing it was to be served by someone who genuinely enjoys helping people. Employees like him are rare, and he elevated our visit from a simple dinner to a memorable experience.
Cooper is the reason we’ll be returning to this Waffle House.
He deserves all the recognition for his wonderful, outstanding service.
Absolutely five stars. Highly recommended! 🌟
Atmosphere: 5
Food: 4
Service: 5
The staff, the food, and the service were all fantastic. Our food came out in a timely manner, and we were very pleased with the entire experience.
Atmosphere: 5
Food: 5
Service: 5
Cooper was awesome!
His customer service and sense of urgency was greatly appreciated.
Atmosphere: 5
Food: 5
Service: 5
The third shift was absolutely amazing. I can't remember what everyone's name is but I remember that I walked in hating waffle house and walked out loving it. I am thankful. I am blessed.
Atmosphere: 5
Food: 5
Service: 5
I always love Waffle House. I can count on good bacon and delicious waffles every time everywhere 😋
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great Job!!! You guys were packed and still managed to give 5 star service!
Atmosphere: 5
Food: 5
Service: 5
Hot food off the grill the waffles was great the atmosphere was good the server was the tentative and very easy to talk to providing the information we needed to choose what we ate Thank you Alex
Atmosphere: 4
Food: 4
Service: 5
The staff and the food was amazing. Cooper was an excellent server and was very accommodating. This was the first time I have been to this location but I will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
I can't wait to share the incredible experience we had at Waffle House thanks to Cooper's fantastic service! He was an absolute gem! Our family had such a wonderful time, and Cooper made it all the more special.
Atmosphere: 4
Food: 4
Service: 5
Great service; great food to start the day!
Atmosphere: 5
Food: 5
Service: 5
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