Awful rude service the girl at the window apparently hates her job so she needs fins another one and be fired . 👎👎👎👎
Service: 1
James
Brunette Lady at the drive thru tells me Hush puppies come with the meal I said oh okay. Then once I get it it’s not there :/. There was not a single soul inside or in the drive thru during the 10 mins I was there. Disappointed. My only guess is that she’s untrained and unsupervised which is bad on the management and not her. But whatever the case may be I hope you guys figure it out and goodluck!!
Atmosphere: 3
Food: 3
Service: 2
Kilted frank
Always a friendly and fast experience whenever me and my family go here, Lena and everyone always knows us and has the food fresh and ready with smiles and awesome attitudes.
Atmosphere: 5
Food: 5
Service: 5
Victoria Frank
The Waycross location is absolutely amazing!! Lena is so friendly and quick and the kitchen staff always has my online order ready with fresh hot food!! Thank you guys for all you do!!
Atmosphere: 5
Food: 5
Service: 5
Sharon Broward
Food great, service amazing and great deals for seniors 55 and over.
Atmosphere: 5
Food: 5
Service: 5
Rick Mobley
Best service, Best Food , great smiles keep up the great work !!!
Atmosphere: 5
Food: 5
Service: 5
Sea Bee
I've had better. But the staff was very friendly and helpful.
The food was great, fresh and tasted great. But someone please talk to Cherry or Sherry, whatever her name is about her customer service skills. You would think Capt D’s is paying her millions- the way she behaved about a senior meal and tartar sauce. For context, I ate in the restaurant with my friend and asked for a packet is tartar sauce to- go and she refused, stating that their truck was late and it was only being given to drive thru customers, which was BS. The truck begin late is for one, not my problem. I am a paying customer. Now, let me tell you why Cherry/Sherry was really pissed. My friend and I were ordering food and my friend requested the senior meal. Cherry/Sherry responds with “oh honey she’s not old enough for that”- referring to me, BUT my friend is indeed old enough. So Cherry/Sherry had to give her the meal and for some reason that pissed her off. 😂 Like Capt D’s is still going to pay you minimal wage, but you acting like your salary is affected for giving someone a senior discount. Do better- and whoever is her boss, please give her a customer service refresher and let her know it’s not that serious.
Atmosphere: 5
Food: 5
Service: 1
P Baxter
Courteous employees and clean restroom. Safe environment
Awful rude service the girl at the window apparently hates her job so she needs fins another one and be fired . 👎👎👎👎
Service: 1
Brunette Lady at the drive thru tells me Hush puppies come with the meal I said oh okay. Then once I get it it’s not there :/. There was not a single soul inside or in the drive thru during the 10 mins I was there. Disappointed. My only guess is that she’s untrained and unsupervised which is bad on the management and not her. But whatever the case may be I hope you guys figure it out and goodluck!!
Atmosphere: 3
Food: 3
Service: 2
Always a friendly and fast experience whenever me and my family go here, Lena and everyone always knows us and has the food fresh and ready with smiles and awesome attitudes.
Atmosphere: 5
Food: 5
Service: 5
The Waycross location is absolutely amazing!! Lena is so friendly and quick and the kitchen staff always has my online order ready with fresh hot food!! Thank you guys for all you do!!
Atmosphere: 5
Food: 5
Service: 5
Food great, service amazing and great deals for seniors 55 and over.
Atmosphere: 5
Food: 5
Service: 5
Best service, Best Food , great smiles keep up the great work !!!
Atmosphere: 5
Food: 5
Service: 5
I've had better. But the staff was very friendly and helpful.
Love the captain
Atmosphere: 5
Food: 5
Service: 5
Good fast food.
Atmosphere: 3
Food: 4
Service: 4
Very good location!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I've had better.
Atmosphere: 3
Food: 2
Service: 3
The food was great, fresh and tasted great. But someone please talk to Cherry or Sherry, whatever her name is about her customer service skills. You would think Capt D’s is paying her millions- the way she behaved about a senior meal and tartar sauce. For context, I ate in the restaurant with my friend and asked for a packet is tartar sauce to- go and she refused, stating that their truck was late and it was only being given to drive thru customers, which was BS. The truck begin late is for one, not my problem. I am a paying customer. Now, let me tell you why Cherry/Sherry was really pissed. My friend and I were ordering food and my friend requested the senior meal. Cherry/Sherry responds with “oh honey she’s not old enough for that”- referring to me, BUT my friend is indeed old enough. So Cherry/Sherry had to give her the meal and for some reason that pissed her off. 😂 Like Capt D’s is still going to pay you minimal wage, but you acting like your salary is affected for giving someone a senior discount. Do better- and whoever is her boss, please give her a customer service refresher and let her know it’s not that serious.
Atmosphere: 5
Food: 5
Service: 1
Courteous employees and clean restroom. Safe environment
Atmosphere: 3
Food: 5
Service: 5
Love it
Atmosphere: 5
Food: 5
Service: 5
Fast service, good food and kind service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Piece Fish Fillet
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