I found the items I wanted; but I couldn't help but notice all the wide, empty spaces in most areas of the store. I'm not sure what caused it.
Tom Charleville
Longtime Kroger shopper here... Even though Kroger is always out of stock on products and their supply chain is poor, I still shopped there because of the lower prices. No More! I use self-checkout now because I am mainly forced to. Recently, Kroger added AI to their self-checkouts which is supposed to find shoplifters. Today I was in and scanning a small bottle of Pepcid, which does not have much weight and some other food for this evening. Because their scales seem to be inferior, they could not register the Pepcid as being in the bag. A customer service agent came over, with an attitude as if I was a criminal. She was reviewing the video to see if I scanned it. It seemed odd because I scanned it and put it in the bag, which means II would be paying for it regardless if it was in the bag or not. Anyway, I asked her "Are you making sure I am not stealing?" and she said 'No' and I said, "then what are you doing watching me scan items on the video?". I legit felt like a shoplifter being interrogated in front of the store. She got angry, rolled her eyes, and stormed off. I proceeded to pay for my items and left. I spoke with the store manager shortly thereafter by phone and she said "sorry". I understand Kroger want's to stop theft, but do not make me do your job (checking myself out) and then assume that I am stealing items and checking footage before I can go. I will never shop at Kroger after this happened. Publix, which is cleaner, always has items in stock, but is a little more expensive is just down the road and I do not have to check out my groceries, nor do I have to worry about being suspected of theft when I shop.
Edward Detka
Just went to the bar at Kroger and it's great but you have to be careful.There's a worker there who is not friendly (you could greet people with a hello and a smile) and who has a tendency to over charge. So keep track of what you have because she does not. Everyone else is great she needs to enjoy her job or move on.
Dorien Gosa
Very Poor HR and General store management. Co-signing of poor management.
Bradley “Hoodly” Hood
Got gas.used points and filled up for $2.59! That's why we do Kroger....
chris arthur
This is the worst most dangerous grocery store around. Stay away. From homeless people committing robberies in the parking lot, to rude obnoxious employees who will literally run into you, this place is a mess!
Hope Kierstead
Pharmacy does not want to actually do their job.
Terry Russell
Well stocked shelves and helpful staff.
Leonard Fletcher
I guess they want to send people to other stores. I've been in the store 3 times in past month looking for filet steak. They never have one. They barely have any meats at the meat counter. Great wine selection, but store in chaotic in set up and doesnt seem very clean.
Zach Carel
Ordered pick up food at 3pm says it would be ready between 6-7pm. Have been waiting since 6 and no one has come to check on us or verify our order. Understaffed and under managed.*It is currently 7:20 and still no one has said anything. Have tried calling the store with no answer.*7:27 finally someone comes and talks to us and says they missed our order.*half the items were out of stock even though online said they were in stock. Very poor customer service. Never again will use the pickup order.
So I was having trouble with oneof the check out machines once an associate came to fix it they then proceeded to ask me if I wanted to check out I said yes I got it from here but they insisted on going through the process for me I insisted again I know how to use the card process and they seemed bothered that I wanted to do it myself they walked off only to reappear later to check and see if I was really checking my items out but it felt like to make sure I wasn't stealing which I never have
Sam Frick
This has to be the worst grocery store on the island. I mean who manages this place? The vegetables are rotten, the employees don't give a damn, and the place is an absolute logistic mess. The layout is horrendous, who decides to put displays and unstocked items in the main artery of the store??
Tracy Fraizer
This store is so chaotic, under stocked, and mismanaged it’s hard to believe they are still in business. The aisles are often blocked with items waiting to be shelved, creating traffic chaos. I try to only use self checkout, as the cashiers are slow, and I usually have to bag anyway. I always leave frustrated and irritated!
I found the items I wanted; but I couldn't help but notice all the wide, empty spaces in most areas of the store. I'm not sure what caused it.
Longtime Kroger shopper here... Even though Kroger is always out of stock on products and their supply chain is poor, I still shopped there because of the lower prices. No More! I use self-checkout now because I am mainly forced to. Recently, Kroger added AI to their self-checkouts which is supposed to find shoplifters. Today I was in and scanning a small bottle of Pepcid, which does not have much weight and some other food for this evening. Because their scales seem to be inferior, they could not register the Pepcid as being in the bag. A customer service agent came over, with an attitude as if I was a criminal. She was reviewing the video to see if I scanned it. It seemed odd because I scanned it and put it in the bag, which means II would be paying for it regardless if it was in the bag or not. Anyway, I asked her "Are you making sure I am not stealing?" and she said 'No' and I said, "then what are you doing watching me scan items on the video?". I legit felt like a shoplifter being interrogated in front of the store. She got angry, rolled her eyes, and stormed off. I proceeded to pay for my items and left. I spoke with the store manager shortly thereafter by phone and she said "sorry". I understand Kroger want's to stop theft, but do not make me do your job (checking myself out) and then assume that I am stealing items and checking footage before I can go. I will never shop at Kroger after this happened. Publix, which is cleaner, always has items in stock, but is a little more expensive is just down the road and I do not have to check out my groceries, nor do I have to worry about being suspected of theft when I shop.
Just went to the bar at Kroger and it's great but you have to be careful.There's a worker there who is not friendly (you could greet people with a hello and a smile) and who has a tendency to over charge. So keep track of what you have because she does not. Everyone else is great she needs to enjoy her job or move on.
Very Poor HR and General store management. Co-signing of poor management.
Got gas.used points and filled up for $2.59! That's why we do Kroger....
This is the worst most dangerous grocery store around. Stay away. From homeless people committing robberies in the parking lot, to rude obnoxious employees who will literally run into you, this place is a mess!
Pharmacy does not want to actually do their job.
Well stocked shelves and helpful staff.
I guess they want to send people to other stores. I've been in the store 3 times in past month looking for filet steak. They never have one. They barely have any meats at the meat counter. Great wine selection, but store in chaotic in set up and doesnt seem very clean.
Ordered pick up food at 3pm says it would be ready between 6-7pm. Have been waiting since 6 and no one has come to check on us or verify our order. Understaffed and under managed.*It is currently 7:20 and still no one has said anything. Have tried calling the store with no answer.*7:27 finally someone comes and talks to us and says they missed our order.*half the items were out of stock even though online said they were in stock. Very poor customer service. Never again will use the pickup order.
Restaurantji Recommends
So I was having trouble with oneof the check out machines once an associate came to fix it they then proceeded to ask me if I wanted to check out I said yes I got it from here but they insisted on going through the process for me I insisted again I know how to use the card process and they seemed bothered that I wanted to do it myself they walked off only to reappear later to check and see if I was really checking my items out but it felt like to make sure I wasn't stealing which I never have
This has to be the worst grocery store on the island. I mean who manages this place? The vegetables are rotten, the employees don't give a damn, and the place is an absolute logistic mess. The layout is horrendous, who decides to put displays and unstocked items in the main artery of the store??
This store is so chaotic, under stocked, and mismanaged it’s hard to believe they are still in business. The aisles are often blocked with items waiting to be shelved, creating traffic chaos. I try to only use self checkout, as the cashiers are slow, and I usually have to bag anyway. I always leave frustrated and irritated!
This is the place for first-rate butterbeans!
Shelves always empty
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