Amazing customer service! Food hot and delicious. Positive staff and hard worker
Atmosphere: 3
Food: 4
Service: 5
Chloe Bacchus
Automated window is absolutely horrid. It is so slow and awful.
Atmosphere: 2
Food: 4
Service: 1
Mark Singleton
So I went to the Bojangles drive-thru today, right? I asked for their little $5.99 special, and apparently they’ve decided to replace actual humans with AI that can’t do basic math or, like, understand normal human words. I politely—like, actually politely—asked if I could substitute a thigh for a leg, which has NEVER been an issue in the entire history of fried chicken.
But the AI freaked out and overcharged me because I had the audacity to want edible food. Then I get to the window and the lady looks at me like I personally ruined her life. She literally lectured me, like I was some kind of fried-chicken criminal. “No substitutions allowed.” Okay, Gretchen. We’ve been doing substitutions forever. Calm down.
They “did it for me this time,” but the tone? The disgust? The whole performance? Completely killed my appetite. When I got home, my chicken pieces were so tiny they looked like they were harvested from an underfed sparrow. Seriously—snack-size if the snack was for a toddler with no teeth. And the fries? Staler than an episode of Kojak. I swear they were sitting under the heat lamp since breakfast.
So congratulations, Bojangles. You’ve officially lost me. I’ll be going to Popeyes from now on—where the chicken is actually chicken and the staff doesn’t treat you like you asked them to hand over the Holy Grail.
Bojangles can’t sit with me anymore.
Mike Mcalister
Dirty, slow service, filthy restrooms.
Atmosphere: 1
Food: 2
Service: 2
Richard Fuller
staff, food, and service were all great. Would not hesitate to go back to this location!!!!
Atmosphere: 5
Food: 5
Service: 5
Mary Watson
I ask for butter biscuits they put a whole sick of butter on it they put so much it was running out the wrapper and the bag. I couldn't eat that.the biscuit was so crumbley too
Atmosphere: 5
Food: 2
Service: 4
Ed Mullis
So-so but not to great. Chicken was ehhh. The peach cobbler is a joke, that doesn’t taste like peach cobbler! Probably because it just peach pie filling on half a stale biscuit. Sorry, no “Bo-time” for me!
Food: 3
Service: 3
Daniel
If I could give a -5 I would for service. I went through the drive thru and was told to pull up to the right side my food will be right out. After waiting 20 minutes in my vehicle I went inside to wait another 8 minutes. In my life I have never waited 28 minutes for drive through food......RIDICULOUS!!!!!!!!!!!!!!!!!!!!!!!
Today me and fiancé came to get lunch . And while our order was being taken the employee taking our order phone started ringing at first we thought it was the radio until she proceeded to answer . Which was very rude and unprofessional. Although the food was good the service today was not good .
Atmosphere: 3
Food: 4
Service: 1
Adrian Kinchen
Asia!!! Girl I’ll never forget you! Thanks for making my day. Continue to show up and keep smiling! We need that. An amazing smile can make a bad day good! Thanks for joining the team!!
Atmosphere: 5
Food: 5
Service: 5
HERBIE LLOYD
Kendrica had amazing customer service I will be back again
Atmosphere: 5
Food: 5
Service: 5
Asjha Fears
The team they have now !!!! Omggg I love to come here every morning !
Atmosphere: 5
Food: 5
Service: 5
Darren Wilson
My mom and I came into this restaurant 6-3-25 about 12:30 pm to a rather unpleasant surprise. A black employee brought her 5 year old child to work with her that day. The kid was completely out of control running around the dining room area, being noisy, even going as far as standing in a seat and swinging one of the lights above one of the tables. I was expecting to hear one of the side windows crack, luckily, it didn't. He almost put his finger in my ketchup I had for my fries, but I stopped that from happening. Whoever the hell is the manager of this place is, needs to instruct employees not to bring young children to work. Very unnerving, seeing an out of control child acting like they were in a playground. I will be filing a report with corporate headquarters about this matter.
Hey it's bo time
Atmosphere: 5
Food: 5
Service: 5
I got two biscuits and they were delicious.
Atmosphere: 4
Food: 4
Service: 4
Amazing customer service! Food hot and delicious. Positive staff and hard worker
Atmosphere: 3
Food: 4
Service: 5
Automated window is absolutely horrid. It is so slow and awful.
Atmosphere: 2
Food: 4
Service: 1
So I went to the Bojangles drive-thru today, right? I asked for their little $5.99 special, and apparently they’ve decided to replace actual humans with AI that can’t do basic math or, like, understand normal human words. I politely—like, actually politely—asked if I could substitute a thigh for a leg, which has NEVER been an issue in the entire history of fried chicken.
But the AI freaked out and overcharged me because I had the audacity to want edible food. Then I get to the window and the lady looks at me like I personally ruined her life. She literally lectured me, like I was some kind of fried-chicken criminal. “No substitutions allowed.” Okay, Gretchen. We’ve been doing substitutions forever. Calm down.
They “did it for me this time,” but the tone? The disgust? The whole performance? Completely killed my appetite. When I got home, my chicken pieces were so tiny they looked like they were harvested from an underfed sparrow. Seriously—snack-size if the snack was for a toddler with no teeth. And the fries? Staler than an episode of Kojak. I swear they were sitting under the heat lamp since breakfast.
So congratulations, Bojangles. You’ve officially lost me. I’ll be going to Popeyes from now on—where the chicken is actually chicken and the staff doesn’t treat you like you asked them to hand over the Holy Grail.
Bojangles can’t sit with me anymore.
Dirty, slow service, filthy restrooms.
Atmosphere: 1
Food: 2
Service: 2
staff, food, and service were all great. Would not hesitate to go back to this location!!!!
Atmosphere: 5
Food: 5
Service: 5
I ask for butter biscuits they put a whole sick of butter on it they put so much it was running out the wrapper and the bag. I couldn't eat that.the biscuit was so crumbley too
Atmosphere: 5
Food: 2
Service: 4
So-so but not to great. Chicken was ehhh. The peach cobbler is a joke, that doesn’t taste like peach cobbler! Probably because it just peach pie filling on half a stale biscuit. Sorry, no “Bo-time” for me!
Food: 3
Service: 3
If I could give a -5 I would for service. I went through the drive thru and was told to pull up to the right side my food will be right out. After waiting 20 minutes in my vehicle I went inside to wait another 8 minutes. In my life I have never waited 28 minutes for drive through food......RIDICULOUS!!!!!!!!!!!!!!!!!!!!!!!
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Today me and fiancé came to get lunch . And while our order was being taken the employee taking our order phone started ringing at first we thought it was the radio until she proceeded to answer . Which was very rude and unprofessional. Although the food was good the service today was not good .
Atmosphere: 3
Food: 4
Service: 1
Asia!!! Girl I’ll never forget you! Thanks for making my day. Continue to show up and keep smiling! We need that. An amazing smile can make a bad day good! Thanks for joining the team!!
Atmosphere: 5
Food: 5
Service: 5
Kendrica had amazing customer service I will be back again
Atmosphere: 5
Food: 5
Service: 5
The team they have now !!!! Omggg I love to come here every morning !
Atmosphere: 5
Food: 5
Service: 5
My mom and I came into this restaurant 6-3-25 about 12:30 pm to a rather unpleasant surprise. A black employee brought her 5 year old child to work with her that day. The kid was completely out of control running around the dining room area, being noisy, even going as far as standing in a seat and swinging one of the lights above one of the tables. I was expecting to hear one of the side windows crack, luckily, it didn't. He almost put his finger in my ketchup I had for my fries, but I stopped that from happening. Whoever the hell is the manager of this place is, needs to instruct employees not to bring young children to work. Very unnerving, seeing an out of control child acting like they were in a playground. I will be filing a report with corporate headquarters about this matter.
Atmosphere: 1
Food: 4
Service: 4
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