This is by far the worst KFC in America. They won’t answer the phone for two days so I’m here. Ordered a simple order, nothing was right. Not sure if the employees are trained properly. Idk. Never again. Third time this happened.
Atmosphere: 1
Food: 1
Service: 1
Darren Wilson
I came to place a to go order on your Tuesday chicken special 11-18-25 between 12 to 12:30 p.m. Got the order home, and the lady that works for me got a shocking surprise when she was eating her piece of chicken, a long hair about 6 or 7 inches long got mixed up in the chicken batter when she bit into it. You need to make sure employees doing the cooking are wearing hairnets. I'm sitting there eating the macaroni, and seeing her pull the hair in her mouth out of her piece of chicken almost made me stop eating, but I finished eating the macaroni under caution. All I ask is for people cooking the food wear hairnets, please.
Atmosphere: 3
Food: 3
Service: 3
Dez Partlow-Greer
I had a coupon that could only be used inside so I went inside to use it. The two ladies working were very friendly. The food was a little greasy but overall it was a good experience. The restaurant could use a good cleaning (wiping down the tables, sweeping, cleaning the restrooms etc).
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cole Slaw, Famous Bowl, 1 Piece Breast Fill Up
noelle smith
my fiance was nice enough to get us some food after he got off work. he placed an order on doordash hoping it would be ready when he got off. he proceeded to wait almost an hour on our food, and had to get someones attention and ask them to give him the bag after they set it on a counter minutes earlier and walked away- knowing he was waiting. i run a restaurant and this was absolutely shocking to me. i love kfc chicken but we never get it because this location is the only one close to us and is a constant dissapointment with customer service. half the time we go, we have to wait at the speaker for several minutes before anyone will take our order- and then they act bothered by us. thats not how you treat customers and its obvious they dont care. management needs to get their shit together, no one should wait an hour on fast food.
Atmosphere: 1
Food: 1
Service: 1
Barbara Kilgore
I came to this restaurant today and went thru drive thru ordered my food, and was asked to park and they would bring my food out. After waiting 30 minutes I went inside to see what the problem was. It was now 6:43 pm, staff was rude and very argumentative about what was taking so long with the order. Manager at that time walk around front of store, never even ask what the problem was, and never addressed the issue. Instead she was just strolling along as if a paying customer didn’t matter. Something needs to be done about such horrible customer service. This happened on 08/05/2025 from 6:00 pm in the afternoon.
Atmosphere: 1
Service: 1
GravGuy
I just came to KFC at 9PM and the doors were locked even though they close at 10:30PM. I figured it was drive thru only, so after I got back to my car, I went through the drive thru. Not only did the mashed potatoes that I requested not have gravy on them (because I lowk do not fw the gravy at KFC) have gravy on them, but we didn’t even get forks (or napkins), so I am about to finger my mashed potatoes. Thanks team! ❤️ 👇🥔
Atmosphere: 3
Food: 3
Service: 1
Meechie King
Well, it's always a hit or miss, with this place, and today was a miss. They pulled me up to wait on chicken, brought it out, and the fries were cold, and they didn't give me my cream cheese bites.wrnt back yo get them and they were old .I Give up!!!!!!
Food: 1
Service: 3
JDMW
This place is pathetic won’t answer the phone when they are in the wrong
Wendy Gunter
Walked in to order, first thing I heard was profanity and shouting from the kitchen. Stood there at counter waiting on someone to take order. Finally a person that clearly hated her job took my order then started looking at her cell phone. I will never go to this KFC again.
Atmosphere: 1
Food: 2
Service: 1
shyvauhn
They're not good on service, but the food is usually fresh.
If you want to wait an hour for chicken, go there. The manager acts like she is completely clueless. How hard is it to have chicken fried and waiting in the warmer?
Atmosphere: 1
Food: 5
Service: 1
Lolita Moore
Went there last night around 8:30 , the chicken was so dark , it was over cooked, customer was waiting on fries for 30 minutes. I called back from 8:45-9:00 to tell of my dissatisfaction with my order, Noone ever answered the phone. Started calling again today since 2pm still no answer, very poor Management the bathrooms were dirty and smelly business was slow..I use to love this place now I'm saddened by what it has become i want my money back! I will continue to call. Maybe they will answer before close..unsatisfied customer 🤔
Atmosphere: 1
Food: 1
Service: 4
Judah Ramsey
IF I COULD GIVE ZERO STARS I WOULD!!!! Worst place to order food, I ordered thru DoorDash at 930 and three dasher went to the store and left because no one was at the at window, doors was locked, online it states y’all close at 10:30 not 10pm not 9:59. Y’all need better workers seriously.
Atmosphere: 1
Food: 1
Service: 1
Angela Hayes
It had been a long time since I was here and I was pleased to see the interior had been refreshed & everything was clean. Service was good & the food was delicious. I had forgotten they offer an extra crispy version. I'll get that next time because there WILL be a next time.
This is by far the worst KFC in America. They won’t answer the phone for two days so I’m here. Ordered a simple order, nothing was right. Not sure if the employees are trained properly. Idk. Never again. Third time this happened.
Atmosphere: 1
Food: 1
Service: 1
I came to place a to go order on your Tuesday chicken special 11-18-25 between 12 to 12:30 p.m. Got the order home, and the lady that works for me got a shocking surprise when she was eating her piece of chicken, a long hair about 6 or 7 inches long got mixed up in the chicken batter when she bit into it. You need to make sure employees doing the cooking are wearing hairnets. I'm sitting there eating the macaroni, and seeing her pull the hair in her mouth out of her piece of chicken almost made me stop eating, but I finished eating the macaroni under caution. All I ask is for people cooking the food wear hairnets, please.
Atmosphere: 3
Food: 3
Service: 3
I had a coupon that could only be used inside so I went inside to use it. The two ladies working were very friendly. The food was a little greasy but overall it was a good experience. The restaurant could use a good cleaning (wiping down the tables, sweeping, cleaning the restrooms etc).
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cole Slaw, Famous Bowl, 1 Piece Breast Fill Up
my fiance was nice enough to get us some food after he got off work. he placed an order on doordash hoping it would be ready when he got off. he proceeded to wait almost an hour on our food, and had to get someones attention and ask them to give him the bag after they set it on a counter minutes earlier and walked away- knowing he was waiting. i run a restaurant and this was absolutely shocking to me. i love kfc chicken but we never get it because this location is the only one close to us and is a constant dissapointment with customer service. half the time we go, we have to wait at the speaker for several minutes before anyone will take our order- and then they act bothered by us. thats not how you treat customers and its obvious they dont care. management needs to get their shit together, no one should wait an hour on fast food.
Atmosphere: 1
Food: 1
Service: 1
I came to this restaurant today and went thru drive thru ordered my food, and was asked to park and they would bring my food out. After waiting 30 minutes I went inside to see what the problem was. It was now 6:43 pm, staff was rude and very argumentative about what was taking so long with the order. Manager at that time walk around front of store, never even ask what the problem was, and never addressed the issue. Instead she was just strolling along as if a paying customer didn’t matter. Something needs to be done about such horrible customer service. This happened on 08/05/2025 from 6:00 pm in the afternoon.
Atmosphere: 1
Service: 1
I just came to KFC at 9PM and the doors were locked even though they close at 10:30PM. I figured it was drive thru only, so after I got back to my car, I went through the drive thru. Not only did the mashed potatoes that I requested not have gravy on them (because I lowk do not fw the gravy at KFC) have gravy on them, but we didn’t even get forks (or napkins), so I am about to finger my mashed potatoes. Thanks team! ❤️ 👇🥔
Atmosphere: 3
Food: 3
Service: 1
Well, it's always a hit or miss, with this place, and today was a miss. They pulled me up to wait on chicken, brought it out, and the fries were cold, and they didn't give me my cream cheese bites.wrnt back yo get them and they were old .I Give up!!!!!!
Food: 1
Service: 3
This place is pathetic won’t answer the phone when they are in the wrong
Walked in to order, first thing I heard was profanity and shouting from the kitchen. Stood there at counter waiting on someone to take order. Finally a person that clearly hated her job took my order then started looking at her cell phone. I will never go to this KFC again.
Atmosphere: 1
Food: 2
Service: 1
They're not good on service, but the food is usually fresh.
Food: 5
Service: 3
Restaurantji Recommends
If you want to wait an hour for chicken, go there. The manager acts like she is completely clueless. How hard is it to have chicken fried and waiting in the warmer?
Atmosphere: 1
Food: 5
Service: 1
Went there last night around 8:30 , the chicken was so dark , it was over cooked, customer was waiting on fries for 30 minutes. I called back from 8:45-9:00 to tell of my dissatisfaction with my order, Noone ever answered the phone. Started calling again today since 2pm still no answer, very poor Management the bathrooms were dirty and smelly business was slow..I use to love this place now I'm saddened by what it has become i want my money back! I will continue to call. Maybe they will answer before close..unsatisfied customer 🤔
Atmosphere: 1
Food: 1
Service: 4
IF I COULD GIVE ZERO STARS I WOULD!!!!
Worst place to order food, I ordered thru DoorDash at 930 and three dasher went to the store and left because no one was at the at window, doors was locked, online it states y’all close at 10:30 not 10pm not 9:59. Y’all need better workers seriously.
Atmosphere: 1
Food: 1
Service: 1
It had been a long time since I was here and I was pleased to see the interior had been refreshed & everything was clean. Service was good & the food was delicious. I had forgotten they offer an extra crispy version. I'll get that next time because there WILL be a next time.
Atmosphere: 5
Food: 5
Service: 5
they have bad attitude
Atmosphere: 1
Food: 3
Service: 2
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