I’ve had multiple bad experiences with this Pizza Hut. They dont allow any more than 2 pizzas ordered on demand. Any more, and you have to place the order ahead of time. Delivery time is not prompt and they have called to cancel multiple orders of mine. This is the least professional Pizza Hut I’ve ever done business with
Vivan Callejas
The pizza is amazing
Atmosphere: 4
Food: 5
Service: 4
Mohammed Arif
Emma was very unprofessional, very rude. I won't be back any more this location!!
Atmosphere: 1
Service: 1
Kayla Mills
I just placed an order today I called up there because I want an extra sauce and they clearly didn't add it and the lady that I talked to had a attitude and a short me there was extra sauce but this is not extra sauce to me the funniest part is she said that she watched the chef make it and I guess she just let him make it wrong
Atmosphere: 1
Food: 1
Service: 1
Jazz Jordan
I did come back &’ edit to add more stars to my original review . At first I was extremely frustrated because I was waiting in the lobby for my order once I was notified that it was ready for pickup through the app . About 20 minutes pass by so clearly something went wrong but the none of the employees would even communicate why I was continuing to wait when the store didn’t seem busy at all . Mostly everyone was just chatting so I didn’t want to be rude but got so tried of waiting without an explanation of what went wrong so out of frustration just asked for a refund so I could leave . Then a lady ( I forgot to ask her name ) w/ a feather tattoo on her cheek came &’ was very kind . She let me know she personally made my order &’ she apologized for the inconvenience &’ even gave me a credit of some sort which I didn’t even ask for so that made me happy and felt she was being very genuine . I will come back to visit again because she was really nice !
Atmosphere: 5
Food: 5
Service: 5
Macy Roberts
I really enjoyed this bread stick slab. Why cut it when you can just eat it like this? No need to even share.
Emily Celleri
I went into the winder location on 8/3/25 And we were waiting for someone on the counter for about 10 mins and there was nobody to assist. I had to call to the place and then the counter person came in. They were standing outside looking at us waiting while on the phone for that whole time. What really bothered me was that he was chuckling when they saw us coming into the store and did not attempt to say I'll be with you shortly, which we would have understand I did retail for years and sometimes you have to take a call. It's unbelievable I had to call to the store for them to come in and not even greet or say anything, which makes me think that if I didn't they would have never come in. A very distasteful experience at that Pizza Hut
Atmosphere: 1
Food: 4
Service: 1
Cindy Santana
My pizza was sad. Old dough and no sauce. I made an online account for nothing cuz I won’t be getting any more food from here
Atmosphere: 2
Food: 2
Service: 3
Trey Harlan
Asked them to double the pepp through Uber eats and they DID! Might have told them I loved them, but that's beside the point! They are great, always coming through! Thanks Nae 😊😊
Tt Tt
Nae was very pleasant and super nice and inviting the store was clean and cool definitely will be coming back
Ordered the new cheesy crust pizza, they didn't include the dips... whole reason to try this promo. The promo price was $13.99... but charge my daughter +$20. Called the store 3 times... no one picks up... it rolls over to customer service and they can't do anything about it... like what the heck is the purpose of customer service you can't do a refund. The whole process is an absolute joke. Pizza Hut... you failed!!!
Atmosphere: 1
Food: 1
Service: 1
Optimus Prime
If you're not going to accept an order 45 MINUTES before you close, you should just close earlier.
Edman Hickman
If I could give them zero stars the service sucks every employee in there has terrible attitudes except for the young guy that works the pizza oven he is only one that does his job the ones working counter very lazy and rude I seen dashers in there waiting for order 20 and 40 minutes for their customers orders and it would be in the warmer the whole time and their drivers are rude and break every traffic law is there is if you want a friendly atmosphere good food and good service don't go to this pizza hut or order from this pizza hut
Atmosphere: 1
Food: 1
Service: 1
Destiny23
If I could give this place less than a 1 star, I would. I placed an order delivery online and somehow it got switched to carryout. I called to ask the store manager Zak about the statist of the order, but he was nothing but rude and condescending to me on the phone.
I called the store manager Natalie the next day to make sure I would get my refund back, but she was rude and had an attitude towards me too. Both managers stated it would take 2-3 business day to get my money back on my card but failed to offer me any rewards or points for my troubles.
I'm glad I didn't get a pizza from this location because after reading all of the reviews, I more than likely would have been disappointed and dissatisfied.
Atmosphere: 1
Food: 1
Service: 1
Mesean Casper
I paid for extra cheese and an original pan crust and I didn’t get either!
I’ve had multiple bad experiences with this Pizza Hut. They dont allow any more than 2 pizzas ordered on demand. Any more, and you have to place the order ahead of time. Delivery time is not prompt and they have called to cancel multiple orders of mine. This is the least professional Pizza Hut I’ve ever done business with
The pizza is amazing
Atmosphere: 4
Food: 5
Service: 4
Emma was very unprofessional, very rude. I won't be back any more this location!!
Atmosphere: 1
Service: 1
I just placed an order today I called up there because I want an extra sauce and they clearly didn't add it and the lady that I talked to had a attitude and a short me there was extra sauce but this is not extra sauce to me the funniest part is she said that she watched the chef make it and I guess she just let him make it wrong
Atmosphere: 1
Food: 1
Service: 1
I did come back &’ edit to add more stars to my original review . At first I was extremely frustrated because I was waiting in the lobby for my order once I was notified that it was ready for pickup through the app . About 20 minutes pass by so clearly something went wrong but the none of the employees would even communicate why I was continuing to wait when the store didn’t seem busy at all . Mostly everyone was just chatting so I didn’t want to be rude but got so tried of waiting without an explanation of what went wrong so out of frustration just asked for a refund so I could leave . Then a lady ( I forgot to ask her name ) w/ a feather tattoo on her cheek came &’ was very kind . She let me know she personally made my order &’ she apologized for the inconvenience &’ even gave me a credit of some sort which I didn’t even ask for so that made me happy and felt she was being very genuine . I will come back to visit again because she was really nice !
Atmosphere: 5
Food: 5
Service: 5
I really enjoyed this bread stick slab. Why cut it when you can just eat it like this? No need to even share.
I went into the winder location on 8/3/25
And we were waiting for someone on the counter for about 10 mins and there was nobody to assist. I had to call to the place and then the counter person came in. They were standing outside looking at us waiting while on the phone for that whole time. What really bothered me was that he was chuckling when they saw us coming into the store and did not attempt to say I'll be with you shortly, which we would have understand I did retail for years and sometimes you have to take a call. It's unbelievable I had to call to the store for them to come in and not even greet or say anything, which makes me think that if I didn't they would have never come in. A very distasteful experience at that Pizza Hut
Atmosphere: 1
Food: 4
Service: 1
My pizza was sad. Old dough and no sauce. I made an online account for nothing cuz I won’t be getting any more food from here
Atmosphere: 2
Food: 2
Service: 3
Asked them to double the pepp through Uber eats and they DID! Might have told them I loved them, but that's beside the point! They are great, always coming through! Thanks Nae 😊😊
Nae was very pleasant and super nice and inviting the store was clean and cool definitely will be coming back
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered the new cheesy crust pizza, they didn't include the dips... whole reason to try this promo. The promo price was $13.99... but charge my daughter +$20. Called the store 3 times... no one picks up... it rolls over to customer service and they can't do anything about it... like what the heck is the purpose of customer service you can't do a refund. The whole process is an absolute joke. Pizza Hut... you failed!!!
Atmosphere: 1
Food: 1
Service: 1
If you're not going to accept an order 45 MINUTES before you close, you should just close earlier.
If I could give them zero stars the service sucks every employee in there has terrible attitudes except for the young guy that works the pizza oven he is only one that does his job the ones working counter very lazy and rude I seen dashers in there waiting for order 20 and 40 minutes for their customers orders and it would be in the warmer the whole time and their drivers are rude and break every traffic law is there is if you want a friendly atmosphere good food and good service don't go to this pizza hut or order from this pizza hut
Atmosphere: 1
Food: 1
Service: 1
If I could give this place less than a 1 star, I would. I placed an order delivery online and somehow it got switched to carryout. I called to ask the store manager Zak about the statist of the order, but he was nothing but rude and condescending to me on the phone.
I called the store manager Natalie the next day to make sure I would get my refund back, but she was rude and had an attitude towards me too. Both managers stated it would take 2-3 business day to get my money back on my card but failed to offer me any rewards or points for my troubles.
I'm glad I didn't get a pizza from this location because after reading all of the reviews, I more than likely would have been disappointed and dissatisfied.
Atmosphere: 1
Food: 1
Service: 1
I paid for extra cheese and an original pan crust and I didn’t get either!
Atmosphere: 4
Food: 1
Service: 4
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