I normally do not leave reviews, but I wanted to share my recent experiences. I wouldn’t have given any stars based on my visit, but a rating is required in order to post a review.
Over the weekend, I ordered the Dave’s Combo, and the quality was disappointing. The sandwich was poorly assembled, the meat was plain, and several condiments were missing. Additionally, whenever I request sauces, they are consistently left out of the order.
The fries appeared old, as if they had been sitting in the warmer and then reheated. They were burnt and cold, and the portion was noticeably smaller than expected for a medium size. Although both meals were mediums, we received large drinks instead, while the fries were closer to a small serving placed in a medium container.
I used to enjoy visiting this location for a good-quality burger, but unfortunately the experience has changed over time. Despite giving this location multiple chances over the past few months, both through online orders and drive-thru visits, the same issues continue. Items are missing from the order (including condiments), and on two separate occasions my meal did not include the fries that were supposed to come with it.
At this point, I no longer feel comfortable spending my money here. This location would benefit from stronger management oversight and improved training to ensure accuracy, customer service, and food quality. Until consistent improvements are made, I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Laila Torregano
My favorite affordable place to hang while I'm in town with friends
Atmosphere: 5
Food: 5
Service: 5
Alyssa
I had such a pleasant experience at the Wendy’s in winder yesterday. Unfortunately, I don’t remember the associates name but she was working the window on 11/10 around 11:50 a.m. She was extremely pleasant, professional, & provided the best customer service that I have received in a while. I highly recommend this location & thank Wendy’s for hiring an associate like her.
Atmosphere: 5
Food: 5
Service: 5
Samuel Winston
This is a well run establishment. Thank you for the tremendous food and service.
Atmosphere: 5
Food: 5
Service: 5
Morgan D.
Ordered a double stacked baconator because I was depressed that a loved one was diagnosed with stage 4 cancer...it, in fact, was single stacked and without bacon.
Micah Dooley
I went inside because the drive through line was backed up. There was only one person working the front and she was back and forth doing other things. It took a long time to get my order even though there was no one ahead of me in line. But the order was correct and the food tasted good. 👍
Atmosphere: 3
Food: 5
Service: 3
Kelly M Cable
Great prices
Atmosphere: 5
Food: 5
Service: 5
Michael D Roy
SLOW & Cold fries
Atmosphere: 1
Food: 1
Service: 1
KT
The worst of the worst. How do you run out of lettuce for two weeks?
Great fast service I was able to eat and and still make it to church on time great place
Atmosphere: 5
Food: 5
Service: 5
Brandon McNeil
Service was slow as hell and employees don’t want to be there.
Atmosphere: 1
Food: 1
Service: 1
Whitney Nettles
They keeping it clean!!! Good job young folks. Good customer service!
Trent Heinrich
The person at the window did not say 1 word! I asked him a question and he just nodded his head. What happened to customer service?!?
Atmosphere: 1
Food: 4
Service: 1
Brianna Nicole
Love love love , the moment we walked in so respectful & fast to take our order before we even paid they had our food on the counter ! I HIGHLY recommend this Wendy's
I normally do not leave reviews, but I wanted to share my recent experiences. I wouldn’t have given any stars based on my visit, but a rating is required in order to post a review.
Over the weekend, I ordered the Dave’s Combo, and the quality was disappointing. The sandwich was poorly assembled, the meat was plain, and several condiments were missing. Additionally, whenever I request sauces, they are consistently left out of the order.
The fries appeared old, as if they had been sitting in the warmer and then reheated. They were burnt and cold, and the portion was noticeably smaller than expected for a medium size. Although both meals were mediums, we received large drinks instead, while the fries were closer to a small serving placed in a medium container.
I used to enjoy visiting this location for a good-quality burger, but unfortunately the experience has changed over time. Despite giving this location multiple chances over the past few months, both through online orders and drive-thru visits, the same issues continue. Items are missing from the order (including condiments), and on two separate occasions my meal did not include the fries that were supposed to come with it.
At this point, I no longer feel comfortable spending my money here. This location would benefit from stronger management oversight and improved training to ensure accuracy, customer service, and food quality. Until consistent improvements are made, I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
My favorite affordable place to hang while I'm in town with friends
Atmosphere: 5
Food: 5
Service: 5
I had such a pleasant experience at the Wendy’s in winder yesterday. Unfortunately, I don’t remember the associates name but she was working the window on 11/10 around 11:50 a.m. She was extremely pleasant, professional, & provided the best customer service that I have received in a while. I highly recommend this location & thank Wendy’s for hiring an associate like her.
Atmosphere: 5
Food: 5
Service: 5
This is a well run establishment. Thank you for the tremendous food and service.
Atmosphere: 5
Food: 5
Service: 5
Ordered a double stacked baconator because I was depressed that a loved one was diagnosed with stage 4 cancer...it, in fact, was single stacked and without bacon.
I went inside because the drive through line was backed up. There was only one person working the front and she was back and forth doing other things. It took a long time to get my order even though there was no one ahead of me in line. But the order was correct and the food tasted good. 👍
Atmosphere: 3
Food: 5
Service: 3
Great prices
Atmosphere: 5
Food: 5
Service: 5
SLOW & Cold fries
Atmosphere: 1
Food: 1
Service: 1
The worst of the worst. How do you run out of lettuce for two weeks?
Clean, helpful personel, great taste.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great fast service I was able to eat and and still make it to church on time great place
Atmosphere: 5
Food: 5
Service: 5
Service was slow as hell and employees don’t want to be there.
Atmosphere: 1
Food: 1
Service: 1
They keeping it clean!!! Good job young folks. Good customer service!
The person at the window did not say 1 word! I asked him a question and he just nodded his head. What happened to customer service?!?
Atmosphere: 1
Food: 4
Service: 1
Love love love , the moment we walked in so respectful & fast to take our order before we even paid they had our food on the counter ! I HIGHLY recommend this Wendy's
Atmosphere: 5
Food: 5
Service: 5
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