China was a great at her customer service! She greeted us, recommend the pints and checked us out. Wanted to get a late night snack and was very satisfied. Will definitely come back for more ice cream. Nutty coconut is my new fav
dilek kuscu
They don’t care their customers. There is no line but they waited you for nothing.
Christine Webb
Night service is horrible
Atmosphere: 2
Food: 4
Service: 1
Y B
Latoya was so friendly, very nice and she made sure I understood what I was getting and helped me if I needed assistance. She is an amazing person, and so kind!
Atmosphere: 5
Food: 5
Service: 5
StylishLe Yours
The service here is average but I love the new Oreo Mega Stuf
Atmosphere: 4
Food: 5
Service: 2
Love Blanks
Tall light skin Girl in the curly red lace front was all on the phone touching the dirty doors with no gloves on. Very gross and unprofessional and can’t believe Baskin Robins has employees who doesn’t wear gloves while handling peoples’ foods. & There was a long line of customers and full staff yet no one was taking orders.
One Nacero
The attention of those who are with the public is BAD! Am I to blame for your bad day? He had many chains on his neck and hair tied!! The lady had many many bracelets! You can check their BAD ATTITUDE on cameras! It was around 3:50 to 4:00 p.m.
Aaron Magley
Suddenly after years of late night/early morning visits, “the stores systems are updating and they can’t checkout customers for 1-2 hours”. The last two weeks it can be 10pm on a Friday or 3am on Tuesday and they claim to be doing system updates. Makes no sense whatsoever. 6 years and this is now an issue. Staff change on the night shift is a new coincidence also….
Lilian
This is the second time that I have placed an order online, show up and they have not started yet, tell them that I will be waiting for it in the car and 15 minutes later it is still not done. I end up having to stand in front of the counter and wait for it.It used to be good with the two young women that were here before.
Atmosphere: 5
Food: 5
Service: 5
Jessica Carmona
Very disappointed in the customer service and what I received. I paid five dollars for this scoop of ice cream. I could have went to the store and got a gallon of ice cream for that much. The lady taking the orders in the drive-through had a bad attitude. The only positive about my experience today was a very kind and smiley guy working the drive-thru window. This was my first experience with Baskin Robbins, and will probably be my last.
Pretty good missing a star because only had 24 flavors not 31.
Rockyandrexforever
It took a while to wait for 1 ice cream.. total was 24 dollars for 4 cones. Never going back.
tay blanks
Tall light skin Girl in the curly red lace front was all on the phone touching the dirty doors with no gloves on. Very gross and unprofessional and can’t believe Baskin Robins has employees who doesn’t wear gloves while handling peoples’ foods. & There was a long line of customers and full staff yet no one was taking orders.
Larry Pool
Never order online THEY WILL SERVE YOU WHAT THEY WANT TO NOT WHAT YOU ORDERED!Why do that? some of us have nut allergies ! most horrible service I’ve encountered in some time
C. Christian
This location has been consistently inconsistent with product availability and executing orders which is a real let down. I
China was a great at her customer service! She greeted us, recommend the pints and checked us out. Wanted to get a late night snack and was very satisfied. Will definitely come back for more ice cream. Nutty coconut is my new fav
They don’t care their customers. There is no line but they waited you for nothing.
Night service is horrible
Atmosphere: 2
Food: 4
Service: 1
Latoya was so friendly, very nice and she made sure I understood what I was getting and helped me if I needed assistance. She is an amazing person, and so kind!
Atmosphere: 5
Food: 5
Service: 5
The service here is average but I love the new Oreo Mega Stuf
Atmosphere: 4
Food: 5
Service: 2
Tall light skin Girl in the curly red lace front was all on the phone touching the dirty doors with no gloves on. Very gross and unprofessional and can’t believe Baskin Robins has employees who doesn’t wear gloves while handling peoples’ foods. & There was a long line of customers and full staff yet no one was taking orders.
The attention of those who are with the public is BAD! Am I to blame for your bad day? He had many chains on his neck and hair tied!! The lady had many many bracelets! You can check their BAD ATTITUDE on cameras! It was around 3:50 to 4:00 p.m.
Suddenly after years of late night/early morning visits, “the stores systems are updating and they can’t checkout customers for 1-2 hours”. The last two weeks it can be 10pm on a Friday or 3am on Tuesday and they claim to be doing system updates. Makes no sense whatsoever. 6 years and this is now an issue. Staff change on the night shift is a new coincidence also….
This is the second time that I have placed an order online, show up and they have not started yet, tell them that I will be waiting for it in the car and 15 minutes later it is still not done. I end up having to stand in front of the counter and wait for it.It used to be good with the two young women that were here before.
Atmosphere: 5
Food: 5
Service: 5
Very disappointed in the customer service and what I received. I paid five dollars for this scoop of ice cream. I could have went to the store and got a gallon of ice cream for that much. The lady taking the orders in the drive-through had a bad attitude. The only positive about my experience today was a very kind and smiley guy working the drive-thru window. This was my first experience with Baskin Robbins, and will probably be my last.
Restaurantji Recommends
Pretty good missing a star because only had 24 flavors not 31.
It took a while to wait for 1 ice cream.. total was 24 dollars for 4 cones. Never going back.
Tall light skin Girl in the curly red lace front was all on the phone touching the dirty doors with no gloves on. Very gross and unprofessional and can’t believe Baskin Robins has employees who doesn’t wear gloves while handling peoples’ foods. & There was a long line of customers and full staff yet no one was taking orders.
Never order online THEY WILL SERVE YOU WHAT THEY WANT TO NOT WHAT YOU ORDERED!Why do that? some of us have nut allergies ! most horrible service I’ve encountered in some time
This location has been consistently inconsistent with product availability and executing orders which is a real let down. I
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