This Dunkin is awful. Ordered a hot chocolate and when I got home to my surprise, it’s a cup of hot water. Seriously??
Amanda P.
Bad attitudes that the girl on night shift had. She told us to give her one minute and took 5 just to talk to her friend in the drivethru
Atmosphere: 1
Food: 2
Service: 1
violeta
Kids working here , don’t take job seriously you wait 15 or more for your order plus don’t know what is in the coffe
Service: 1
Christian Butler
Waited 10 minutes at the drivethru because the system was updating and he couldnt put in my order. Proceeded to tell me it could take up to 40 minutes and that I would need to place a pickup order on my phone. I dont have the dunkin donuts app, and it didnt have the items i was trying to order listed. He wouldnt help or offer my order for free considering the situation. I waited for 10 minutes and after basically being told he couldnt do anything about it, the system finally came on. Some of the worst service I've received at Dunkin. The other Dunkin I visit on 92 has had this issue as well, but everytime their system is down, they comp my order. Which is how you should do business. Ive never left a 1 star review before, but this was absurd, to the point where I will not be going back to this dunkin, and will only go to the one on 92 from now on. As their employees care about the customer. Side note, he also took almost 15 minutes to make my order, which was 1 smoothie and 2 donuts. And he messed up the smoothie and made it the wrong flavor, and when I pointed it out he walked away and threw the wrong smoothie in the trash. He also gave me the wrong flavor of donuts but i had left before i noticed. Absolutely absurd. And after all this, still charged full price. Was very cold and rude while handing me the correct smoothie finally after a 30 minute endeavor.
Service: 1
Abraham Martinez
The food is always fresh. The drive tru is always fast. I enjoy swinging by here on my way to work in the morning.
Atmosphere: 5
Food: 5
Service: 5
Frank Lombardi
$3.00 for a.large coffee. Ridiculous. And it's horrible
Atmosphere: 3
Food: 1
Service: 5
Susan Allen-Norton
Alisha Cook waited on me. He was very courteous, patient, and kind—an excellent employee with a great attitude.
Atmosphere: 5
Food: 5
Service: 5
J RG
Cappuccino blast price keeps going up. Past 2x the kids cotton candy ice cream out of stock. But thankful this DD has Baskin Robbins ❤️
Atmosphere: 5
Food: 5
Service: 5
G Naylor
Asked for light ice, got half a cup of coffee for my iced latte. Never going back to this Dunkin. $4 for 8fl oz is a rip off. Greedy owners wanting to nickel and dime. You don't serve half a cup of HOT coffee so why do that for iced latte?
i have been coming to this dunkin for years with no issues, today i went after a drs appointment and was appalled to look at my sandwich after i got to work. this is gross!!!
Atmosphere: 2
Food: 1
Service: 2
Jennifer Byrge
This location has the nicest employees! They make GREAT Ice Coffees!!
Service: 5
Dana Whitaker
Jelly donut 🍩
Atmosphere: 2
Food: 3
Service: 2
Kai-Ann Carney
Always ready when you pull to the window!
Atmosphere: 5
Food: 5
Service: 5
Bill Jordan
I am so addicted to their iced coffee it's scary!! To me it's so much better than that place that charges you $6, $7 & $8 for their metallic tasting blends !! Top off the iced coffee at Dunkin with one of their many flavorful donuts!!
This Dunkin is awful. Ordered a hot chocolate and when I got home to my surprise, it’s a cup of hot water. Seriously??
Bad attitudes that the girl on night shift had. She told us to give her one minute and took 5 just to talk to her friend in the drivethru
Atmosphere: 1
Food: 2
Service: 1
Kids working here , don’t take job seriously you wait 15 or more for your order plus don’t know what is in the coffe
Service: 1
Waited 10 minutes at the drivethru because the system was updating and he couldnt put in my order. Proceeded to tell me it could take up to 40 minutes and that I would need to place a pickup order on my phone. I dont have the dunkin donuts app, and it didnt have the items i was trying to order listed. He wouldnt help or offer my order for free considering the situation. I waited for 10 minutes and after basically being told he couldnt do anything about it, the system finally came on. Some of the worst service I've received at Dunkin. The other Dunkin I visit on 92 has had this issue as well, but everytime their system is down, they comp my order. Which is how you should do business. Ive never left a 1 star review before, but this was absurd, to the point where I will not be going back to this dunkin, and will only go to the one on 92 from now on. As their employees care about the customer. Side note, he also took almost 15 minutes to make my order, which was 1 smoothie and 2 donuts. And he messed up the smoothie and made it the wrong flavor, and when I pointed it out he walked away and threw the wrong smoothie in the trash. He also gave me the wrong flavor of donuts but i had left before i noticed. Absolutely absurd. And after all this, still charged full price. Was very cold and rude while handing me the correct smoothie finally after a 30 minute endeavor.
Service: 1
The food is always fresh. The drive tru is always fast. I enjoy swinging by here on my way to work in the morning.
Atmosphere: 5
Food: 5
Service: 5
$3.00 for a.large coffee. Ridiculous. And it's horrible
Atmosphere: 3
Food: 1
Service: 5
Alisha Cook waited on me. He was very courteous, patient, and kind—an excellent employee with a great attitude.
Atmosphere: 5
Food: 5
Service: 5
Cappuccino blast price keeps going up. Past 2x the kids cotton candy ice cream out of stock. But thankful this DD has Baskin Robbins ❤️
Atmosphere: 5
Food: 5
Service: 5
Asked for light ice, got half a cup of coffee for my iced latte. Never going back to this Dunkin. $4 for 8fl oz is a rip off. Greedy owners wanting to nickel and dime. You don't serve half a cup of HOT coffee so why do that for iced latte?
Atmosphere: 2
Food: 2
Service: 1
Love this one in Woodstock
Restaurantji Recommends
i have been coming to this dunkin for years with no issues, today i went after a drs appointment and was appalled to look at my sandwich after i got to work. this is gross!!!
Atmosphere: 2
Food: 1
Service: 2
This location has the nicest employees! They make GREAT Ice Coffees!!
Service: 5
Jelly donut 🍩
Atmosphere: 2
Food: 3
Service: 2
Always ready when you pull to the window!
Atmosphere: 5
Food: 5
Service: 5
I am so addicted to their iced coffee it's scary!! To me it's so much better than that place that charges you $6, $7 & $8 for their metallic tasting blends !! Top off the iced coffee at Dunkin with one of their many flavorful donuts!!
Atmosphere: 4
Food: 4
Service: 4
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