Not a lot of selection because of the sale, but very friendly staff.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Doughnuts
Alison Taylor
The donuts are good, but the service and cleanliness of the store leaves a lot to be desired. When I went, I was the only customer and stood there for 10 minutes before anyone spoke to me. There were at least six people working. A dozen donuts are $25. I'd rather buy them in the grocery and save the hassle.
Atmosphere: 1
Food: 4
Service: 1
Abby Smith
Everytime we go here they dont have anything. We went there recently and they were out of everything. Whats the point of being open if you don’t have any donuts. The hot sign is never on either….ever Most likely lazy workers dont want to make any fresh donuts and a poor ordering process.
Atmosphere: 1
Food: 1
Service: 1
REY
Love Krispy Kreme, but something is off with this location. I am never able to enter the store, and they never have the decorative doughnuts available. Growing numb to the fact it's just how they operate this location. Disappointing.
& don't think copying and pasting your scripted "Thank you for sharing your feedback with us, REY" is going to solve your issues. Fix your operation from top to bottom, please.
-Review has been submitted to HQ addressing concerns for this location.
Atmosphere: 1
Food: 3
Service: 3
Leonardo Maia
I’m not sure what is happening at this location. But every time I go there is a problem. Today they didn’t have any original glazed. The other day their machine was broken. The other they put a hand written note on the door saying they were closed. The other they ran out of the glazed doughnut my son loves. Every time I visit this location there is a problem; which is why Im not going to waste my time any more. I wish the owners would get their stuff together and show more respect to the people who go out of their way for Krispy Kreme.
Atmosphere: 1
Food: 1
Service: 1
Leslie Bohannon
Atmosphere is crap! The place was trashed when we walked in. Employees have no knowledge of what can be ordered. Ran out of almost everything while not being anywhere close to closing. People walking out in droves without ordering anything.
Atmosphere: 1
Food: 1
Service: 1
Dave Kunz
I visited the store four different times in the past two months. Every time I visit there, they have almost no donuts! Even the glazed, that’s the main reason I go there. I walk out empty-handed and disappointed every time. Are they going out of business? I mean, if their main product is glazed donuts, and they never have them, what the heck? Also the staff was rude about it.
Atmosphere: 1
Food: 5
Service: 1
Kenzie Grove
They were out of glaze and chocolate iced along with low on all other donut. Not worth the time
Food: 1
Service: 2
Joseph Reynolds
Zero stars for time management. I stood at the door for 5 minutes after they should have been open
Zero stars for courtesy. Someone finally opened the door at 6:05am who could have been a robber for all I know because the person was wearing a hoodie and no identifying KK anything.
Zero stars for active listening. When this person who never greeted finally asked what I wanted I clearly stated that I hade a scan code for 6 free donuts. This same person fidgeted through several racks. Finally came back with a box and then punched it into the register advising me of some ridiculous $11 charge. When I reminded her that I had a scan code, “oh our rewards system is down and…”. I couldn’t hear anything else because nearly 15 minutes of my time was wasted.
Zero stars for not taking care of the customer. It’s not the customers’ fault if your system is down. If the customer provides a legitimate offer that is in the app (primarily because of customer loyalty) then take care of the customer as opposed to allowing the customer to walk out the door with nothing. A total failed customer experience. Thank you Krispy Kreme.
Update: tried again to get donuts this morning at 8:40 and again, NO ONE ANSWERED THE DRIVE THRU. Literally ridiculous. Don’t even bother with this location.
Tried to go through the drive thru this morning at 8:15 and no one ever answered. Waited for over 5 minutes, no answer; drove to the window, no one there. I circled the building to check and make sure they were open; no signs stating hours had changed or that they were closed. I could see 2 employees inside, but still no one answering the drive thru window. I would’ve gone in but fed up by that point and decided to go to dunkin instead
Brittany Andrews
Walked in to grab a dozen for the office and nobody greeted me. After awhile someone came from the back of the building stating they were cash only did not even say hello or good morning.
Atmosphere: 1
Service: 1
Baily Ebner
4 out of the last 5 times I’ve been to this location I was not able to get a latte due to various reasons. I went there today to give them another chance and was completely ignored in the drive thru by the staff inside. There were 3 employees and no response at the drive thru after trying twice. I even attempted going inside to order but there was a sign that said the inside was closed and to go through the drive thru. I give up attempting to give my money to this store as they clearly do not want it.
Atmosphere: 1
Food: 1
Service: 1
Matt
Donut was hard as a rock. And there was like one person working so it took a min.
Not a lot of selection because of the sale, but very friendly staff.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Doughnuts
The donuts are good, but the service and cleanliness of the store leaves a lot to be desired.
When I went, I was the only customer and stood there for 10 minutes before anyone spoke to me. There were at least six people working. A dozen donuts are $25. I'd rather buy them in the grocery and save the hassle.
Atmosphere: 1
Food: 4
Service: 1
Everytime we go here they dont have anything. We went there recently and they were out of everything. Whats the point of being open if you don’t have any donuts. The hot sign is never on either….ever
Most likely lazy workers dont want to make any fresh donuts and a poor ordering process.
Atmosphere: 1
Food: 1
Service: 1
Love Krispy Kreme, but something is off with this location. I am never able to enter the store, and they never have the decorative doughnuts available. Growing numb to the fact it's just how they operate this location. Disappointing.
& don't think copying and pasting your scripted "Thank you for sharing your feedback with us, REY" is going to solve your issues. Fix your operation from top to bottom, please.
-Review has been submitted to HQ addressing concerns for this location.
Atmosphere: 1
Food: 3
Service: 3
I’m not sure what is happening at this location. But every time I go there is a problem. Today they didn’t have any original glazed. The other day their machine was broken. The other they put a hand written note on the door saying they were closed. The other they ran out of the glazed doughnut my son loves. Every time I visit this location there is a problem; which is why Im not going to waste my time any more. I wish the owners would get their stuff together and show more respect to the people who go out of their way for Krispy Kreme.
Atmosphere: 1
Food: 1
Service: 1
Atmosphere is crap! The place was trashed when we walked in. Employees have no knowledge of what can be ordered. Ran out of almost everything while not being anywhere close to closing. People walking out in droves without ordering anything.
Atmosphere: 1
Food: 1
Service: 1
I visited the store four different times in the past two months. Every time I visit there, they have almost no donuts! Even the glazed, that’s the main reason I go there. I walk out empty-handed and disappointed every time. Are they going out of business? I mean, if their main product is glazed donuts, and they never have them, what the heck? Also the staff was rude about it.
Atmosphere: 1
Food: 5
Service: 1
They were out of glaze and chocolate iced along with low on all other donut. Not worth the time
Food: 1
Service: 2
Zero stars for time management. I stood at the door for 5 minutes after they should have been open
Zero stars for courtesy. Someone finally opened the door at 6:05am who could have been a robber for all I know because the person was wearing a hoodie and no identifying KK anything.
Zero stars for active listening. When this person who never greeted finally asked what I wanted I clearly stated that I hade a scan code for 6 free donuts. This same person fidgeted through several racks. Finally came back with a box and then punched it into the register advising me of some ridiculous $11 charge. When I reminded her that I had a scan code, “oh our rewards system is down and…”. I couldn’t hear anything else because nearly 15 minutes of my time was wasted.
Zero stars for not taking care of the customer. It’s not the customers’ fault if your system is down. If the customer provides a legitimate offer that is in the app (primarily because of customer loyalty) then take care of the customer as opposed to allowing the customer to walk out the door with nothing. A total failed customer experience. Thank you Krispy Kreme.
Atmosphere: 1
Food: 1
Service: 1
A little slow to respond
Food: 5
Service: 3
Restaurantji Recommends
Update: tried again to get donuts this morning at 8:40 and again, NO ONE ANSWERED THE DRIVE THRU. Literally ridiculous. Don’t even bother with this location.
Tried to go through the drive thru this morning at 8:15 and no one ever answered. Waited for over 5 minutes, no answer; drove to the window, no one there. I circled the building to check and make sure they were open; no signs stating hours had changed or that they were closed. I could see 2 employees inside, but still no one answering the drive thru window. I would’ve gone in but fed up by that point and decided to go to dunkin instead
Walked in to grab a dozen for the office and nobody greeted me. After awhile someone came from the back of the building stating they were cash only did not even say hello or good morning.
Atmosphere: 1
Service: 1
4 out of the last 5 times I’ve been to this location I was not able to get a latte due to various reasons. I went there today to give them another chance and was completely ignored in the drive thru by the staff inside. There were 3 employees and no response at the drive thru after trying twice. I even attempted going inside to order but there was a sign that said the inside was closed and to go through the drive thru. I give up attempting to give my money to this store as they clearly do not want it.
Atmosphere: 1
Food: 1
Service: 1
Donut was hard as a rock. And there was like one person working so it took a min.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Strawberry, Doughnuts, Chocolate Donut
I loved it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnuts
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