We should've read the reviews before coming here. If we could give zero stars, we would.
We ordered sushi, and the owner (an elderly woman who could barely speak English) took our credit card. After two families came in, she completely lost track of what she was doing. When we finally noticed she didn't return our card, she showed attitude and flat-out denied having it. She actually said it wasn't her problem, showed us the amount we were charged, and told us to call our bank and lock the card. Seriously? This is how you treat your customers?
She didn't even bother to check her area behind the counter. We ended up filing a report with Pearlridge security's Lost & Found, so hopefully it shows up at some point. If not, there goes our credit card!
It's honestly baffling that this business somehow managed to survive COVID. With the level of incompetence and complete disregard for customer satisfaction, it's a miracle they're still standing. How they managed to pull through this disaster of a company is beyond me. There's no reason they should have. Do yourself a favor and stay the hell away from this place. Unprofessional, irresponsible, and honestly, a complete joke.
Service: 1
Justin
the food was so good and she threw in sum extra food. I like visiting aunty once in a while when im at pearls
I came to aloha sushi this past Wednesday the service was bad she took so long to take my order and so slow the service the lady was very rude and grouchy looking show aloha I was like forget it I’ll go to Genki sushi instead
Atmosphere: 1
Food: 1
Service: 1
Gall 1111
Mean auntie, rude and disrespectful. Don’t get sushi here.
Atmosphere: 1
Food: 1
Service: 1
Robert E
Food is decent in terms of taste, and good in terms of presentation. Service is slow, but that’s because there’s only one person working there. Prices are weird. They’re expensive overall, but the worker doesn’t seem to really know what the listed prices are and needs to be corrected.
Fritz Chop
**Aloha Sushi Pearlridge - A Culinary Gem! ⭐⭐⭐⭐⭐**
Aloha Sushi Pearlridge is an absolute delight and a must-visit if you're in the Pearl Harbour area! From the moment we stepped in, we were greeted warmly by the friendly staff, who made us feel right at home.
Now, let's talk about the food - particularly the Spam Sushi. It's a genius fusion of American and Japanese flavors that blends seamlessly together. Each bite was a perfect harmony of savory goodness, showcasing the unique cultural blend that makes Hawaii so special.
The ambiance is charming, reflecting both modern aesthetics and a nod to traditional Japanese decor, which adds to the overall experience. Whether you're a sushi aficionado or just starting your sushi journey, Aloha Sushi Pearlridge offers something for everyone.
The next time you're craving sushi with a twist, do yourself a favor and visit Aloha Sushi Pearlridge. You won't regret it!
Atmosphere: 5
Food: 5
Service: 5
ohhMia
Everything here was just terrible. The service, the atmosphere, and the food. My boyfriend bought me the mini bento that was $15, the lady charged him $16.95. While he was trying to order, the lady completely ignored him and was asking for the other costumers behind us for their order instead. Once we got our food, it did not look appetizing at all. The sushi was falling apart, the rice was overcooked, and the fish was not fresh at all. It really made me realize that Genki sushi is 100% better.
Atmosphere: 1
Food: 1
Service: 1
MF
Most of the prices on their menu are old. There are new inflated prices, so be sure to ask for the new prices before you get a that's way more than what you expected.
Atmosphere: 2
Food: 3
Service: 5
MF16
Most of the prices on their menu are old. There are new inflated prices, so be sure to ask for the new prices before you get a that's way more than what you expected.
Atmosphere: 2
Food: 3
Service: 5
M F
Prices are all incorrect on the menu. Inflation. Ask for the updated prices.
The only reason I come to pearls is to visit aunty and get a few spam rolls. Always ono and made with love. I highly recommend ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ahi
Stephanie Nishimura
I know there are complaints about the service time and some food issues. HOWEVER, please know that this very small local business is run by a wonderful lady! Our family has been going there for the past 20 years. Please be patient as she makes everything by herself (made to order). She doesn’t have a fryer, so yes, do not expect any deep fried items to be crispy. She is always thoughtful, kind and gracious. Her appreciation of customers is what keeps us returning to give her business!
Geri Galera
Waited about 15 min for 3 rolls, and was disappointed. The rolls used way too much rice, and the tempura wasn't crispy at all.
Atmosphere: 2
Food: 2
Service: 2
Rae Villaruel
If I could give them no stars I would. This Aloha sushi is really terrible. The fish they serve is down right disgusting. My order came with these massive, zombie like, hard chunks. Not worth $30+! Save your money and walk up to genki if youre craving sushi
Kelly WM
Ordered a dynamite and ume Maki, I've been coming here for years to get my sushi fix instead of paying for genki. Hits the spot. Also really enjoy their potato salad that comes with some of the rolls. Also try the crunch bowl.
We should've read the reviews before coming here. If we could give zero stars, we would.
We ordered sushi, and the owner (an elderly woman who could barely speak English) took our credit card. After two families came in, she completely lost track of what she was doing. When we finally noticed she didn't return our card, she showed attitude and flat-out denied having it. She actually said it wasn't her problem, showed us the amount we were charged, and told us to call our bank and lock the card. Seriously? This is how you treat your customers?
She didn't even bother to check her area behind the counter. We ended up filing a report with Pearlridge security's Lost & Found, so hopefully it shows up at some point. If not, there goes our credit card!
It's honestly baffling that this business somehow managed to survive COVID. With the level of incompetence and complete disregard for customer satisfaction, it's a miracle they're still standing. How they managed to pull through this disaster of a company is beyond me. There's no reason they should have. Do yourself a favor and stay the hell away from this place. Unprofessional, irresponsible, and honestly, a complete joke.
Service: 1
the food was so good and she threw in sum extra food. I like visiting aunty once in a while when im at pearls
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 6 Piece Salmon Nigiri, 6 Piece Ahi Nigiri
I came to aloha sushi this past Wednesday the service was bad she took so long to take my order and so slow the service the lady was very rude and grouchy looking show aloha I was like forget it I’ll go to Genki sushi instead
Atmosphere: 1
Food: 1
Service: 1
Mean auntie, rude and disrespectful. Don’t get sushi here.
Atmosphere: 1
Food: 1
Service: 1
Food is decent in terms of taste, and good in terms of presentation. Service is slow, but that’s because there’s only one person working there. Prices are weird. They’re expensive overall, but the worker doesn’t seem to really know what the listed prices are and needs to be corrected.
**Aloha Sushi Pearlridge - A Culinary Gem! ⭐⭐⭐⭐⭐**
Aloha Sushi Pearlridge is an absolute delight and a must-visit if you're in the Pearl Harbour area! From the moment we stepped in, we were greeted warmly by the friendly staff, who made us feel right at home.
Now, let's talk about the food - particularly the Spam Sushi. It's a genius fusion of American and Japanese flavors that blends seamlessly together. Each bite was a perfect harmony of savory goodness, showcasing the unique cultural blend that makes Hawaii so special.
The ambiance is charming, reflecting both modern aesthetics and a nod to traditional Japanese decor, which adds to the overall experience. Whether you're a sushi aficionado or just starting your sushi journey, Aloha Sushi Pearlridge offers something for everyone.
The next time you're craving sushi with a twist, do yourself a favor and visit Aloha Sushi Pearlridge. You won't regret it!
Atmosphere: 5
Food: 5
Service: 5
Everything here was just terrible. The service, the atmosphere, and the food. My boyfriend bought me the mini bento that was $15, the lady charged him $16.95. While he was trying to order, the lady completely ignored him and was asking for the other costumers behind us for their order instead. Once we got our food, it did not look appetizing at all. The sushi was falling apart, the rice was overcooked, and the fish was not fresh at all. It really made me realize that Genki sushi is 100% better.
Atmosphere: 1
Food: 1
Service: 1
Most of the prices on their menu are old. There are new inflated prices, so be sure to ask for the new prices before you get a that's way more than what you expected.
Atmosphere: 2
Food: 3
Service: 5
Most of the prices on their menu are old. There are new inflated prices, so be sure to ask for the new prices before you get a that's way more than what you expected.
Atmosphere: 2
Food: 3
Service: 5
Prices are all incorrect on the menu. Inflation. Ask for the updated prices.
Atmosphere: 2
Food: 3
Service: 5
Restaurantji Recommends
The only reason I come to pearls is to visit aunty and get a few spam rolls. Always ono and made with love. I highly recommend ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ahi
I know there are complaints about the service time and some food issues. HOWEVER, please know that this very small local business is run by a wonderful lady! Our family has been going there for the past 20 years. Please be patient as she makes everything by herself (made to order). She doesn’t have a fryer, so yes, do not expect any deep fried items to be crispy. She is always thoughtful, kind and gracious. Her appreciation of customers is what keeps us returning to give her business!
Waited about 15 min for 3 rolls, and was disappointed. The rolls used way too much rice, and the tempura wasn't crispy at all.
Atmosphere: 2
Food: 2
Service: 2
If I could give them no stars I would. This Aloha sushi is really terrible. The fish they serve is down right disgusting. My order came with these massive, zombie like, hard chunks. Not worth $30+! Save your money and walk up to genki if youre craving sushi
Ordered a dynamite and ume Maki, I've been coming here for years to get my sushi fix instead of paying for genki. Hits the spot. Also really enjoy their potato salad that comes with some of the rolls. Also try the crunch bowl.
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