We purchased 2 sausage bites and 1 pretzel bite. The plain pretzel bites were burnt so I returned to the store. The female manager told me “that’s how they are,” even if I told her the sausages aren’t like that. She started to argue with me in front of the other 3 workers. That was wrong to treat a paying customer like this. No smile, no apology, no “thank you” - I won’t go back to this store. They don’t need my business and their manager needs training! Warming - not worth going to; eat somewhere else since they obviously don’t want business by treating customers rudely.
Atmosphere: 1
Food: 2
Service: 1
Detran Aszondo
Surprisingly considered to the low reviews, I really enjoyed those pretzel nuggets were really good. The line wasnt that long, and liked how it was a very fast service. I never ate at this place in a while so I was happy that it tasted good. Props to the person making the pretzels and the other employees who help out. Mahalo!
Google user
Surprisingly considered to the low reviews, I really enjoyed those pretzel nuggets were really good. The line wasnt that long, and liked how it was a very fast service. I never ate at this place in a while so I was happy that it tasted good. Props to the person making the pretzels and the other employees who help out. Mahalo!
Jazmine Putnam
Employees are extremely RUDE and LAZY! Will never be spending money on this location again. Couldn’t even have her mask up all the way.
hayley
Bigger woman worker wasn't wearing her mask and was very unenthusiastic. other woman was talking on her phone. male in the back was gossiping. pretzel was under seasoned. only gets two stars because it was fast
Sherri thomas
I meet a friend at Pearlridge once a week. We always buy food for our dinner and take it home.I cannot believe that the last 3 times, I asked fir salt on the little hotdog pretzels and they said there’s no salt! Why? Well they already put it away.The mall closes at 8pm and the first time it was only 7:30pm the second time, it was 740pm and This last tone it was 7:15 pm.The salt is the best and I don’t like eating it without it.These workers don’t care! It’s salt, go get it and do your job!!!Very disappointed.Hopefully the Manager or Owner reads this and takes it seriously. I doubt it.I’ll se what happens tonight.
PeNNyWis375
Is it not unsanitary for the workers not to use gloves while preparing the pretzels or any food here..I mean we watched the person cough in her hand and just continue making the dough , I work in an Elementary school kitchen and we not even allowed to cough in our elbows with out having to wash or hands again and even having to put on a new glove...don’t know about you but I skipped out..I’ll just go zippys where I cannot see them not wearing their gloves lmao..smh..
Jon Doe
If ur expecting a nice fluffy soft pretzel this ain’t the place. I got a pretzel that’s been sitting there for a while it was cold and it was burnt, not even soft it was hard to chew, and the service was bad too they didn’t even listen and got my drink wrong.
cuqt12
made fresh while you wait. love the little puppies (hot dog wrapped with pretzel) simple pick me up between meals snack.
KanakaPinoy75
Is it not unsanitary for the workers not to use gloves while preparing the pretzels or any food here..I mean we watched the person cough in her hand and just continue making the dough , I work in an Elementary school kitchen and we not even allowed to cough in our elbows with out having to wash or hands again and even having to put on a new glove...don't know about you but I skipped out..I'll just go zippys where I cannot see them not wearing their gloves lmao..smh..
We purchased 2 sausage bites and 1 pretzel bite. The plain pretzel bites were burnt so I returned to the store. The female manager told me “that’s how they are,” even if I told her the sausages aren’t like that. She started to argue with me in front of the other 3 workers. That was wrong to treat a paying customer like this. No smile, no apology, no “thank you” - I won’t go back to this store. They don’t need my business and their manager needs training! Warming - not worth going to; eat somewhere else since they obviously don’t want business by treating customers rudely.
Atmosphere: 1
Food: 2
Service: 1
Surprisingly considered to the low reviews, I really enjoyed those pretzel nuggets were really good. The line wasnt that long, and liked how it was a very fast service. I never ate at this place in a while so I was happy that it tasted good. Props to the person making the pretzels and the other employees who help out. Mahalo!
Surprisingly considered to the low reviews, I really enjoyed those pretzel nuggets were really good. The line wasnt that long, and liked how it was a very fast service. I never ate at this place in a while so I was happy that it tasted good. Props to the person making the pretzels and the other employees who help out. Mahalo!
Employees are extremely RUDE and LAZY! Will never be spending money on this location again. Couldn’t even have her mask up all the way.
Bigger woman worker wasn't wearing her mask and was very unenthusiastic. other woman was talking on her phone. male in the back was gossiping. pretzel was under seasoned. only gets two stars because it was fast
I meet a friend at Pearlridge once a week. We always buy food for our dinner and take it home.I cannot believe that the last 3 times, I asked fir salt on the little hotdog pretzels and they said there’s no salt! Why? Well they already put it away.The mall closes at 8pm and the first time it was only 7:30pm the second time, it was 740pm and This last tone it was 7:15 pm.The salt is the best and I don’t like eating it without it.These workers don’t care! It’s salt, go get it and do your job!!!Very disappointed.Hopefully the Manager or Owner reads this and takes it seriously. I doubt it.I’ll se what happens tonight.
Is it not unsanitary for the workers not to use gloves while preparing the pretzels or any food here..I mean we watched the person cough in her hand and just continue making the dough , I work in an Elementary school kitchen and we not even allowed to cough in our elbows with out having to wash or hands again and even having to put on a new glove...don’t know about you but I skipped out..I’ll just go zippys where I cannot see them not wearing their gloves lmao..smh..
If ur expecting a nice fluffy soft pretzel this ain’t the place. I got a pretzel that’s been sitting there for a while it was cold and it was burnt, not even soft it was hard to chew, and the service was bad too they didn’t even listen and got my drink wrong.
made fresh while you wait. love the little puppies (hot dog wrapped with pretzel) simple pick me up between meals snack.
Is it not unsanitary for the workers not to use gloves while preparing the pretzels or any food here..I mean we watched the person cough in her hand and just continue making the dough , I work in an Elementary school kitchen and we not even allowed to cough in our elbows with out having to wash or hands again and even having to put on a new glove...don't know about you but I skipped out..I'll just go zippys where I cannot see them not wearing their gloves lmao..smh..
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FAMILY GOT SICK FROM YOUR UNCOOKED PRETZLES TODAY! WILL NEVER EAT HERE AGAIN. BEWARE**
FAMILY GOT SICK FROM YOUR UNCOOKED PRETZLES TODAY! WILL NEVER EAT HERE AGAIN. BEWARE**
The Pretzels here are nothing compared to the pretzels that used to be here. Pretzel maker had amazing pretzels and Auntie Anne's can not compare.
Pretzel dog. Woot, woot!
2 pretzel dogs and a drink separately $8.39. The number 3 meal consists of 2 pretzel dogs and a drink for $9.29. Scratch my head?????
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