Five Guys

98-1005 Moanalua Rd, Aiea
(808) 488-4442

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We’ve been coming here on lazy days (at least 3 times a month) for 3 years now and our order is wrong every single time. It doesn’t matter if we order online or in person, we order the same burger every time and there’s always something missing. The staff is very kind and the service is quick enough but always check your food before you leave.

Edit: 2 months later and I never learn. Maybe the staff hates sauce mixing? Maybe there’s a policy that only...
I very unfortunately placed an order at this location from Pennsylvania. Clearly a mistake of my own. After waiting 6 hours (due to the time difference) I called to cancel the order and the Assistant General Manager was so kind and understanding. To be fair, I can’t speak for this locations food or atmosphere, but I can say the service was quality!
Tables were dirty, staff was not very friendly and the line staff were to busy talking n joking amongst each other to clean or help anyone. Tables were dirty and manager was sitting in dining area watching. Had to.ask for napkins to clean the table. Food was good but made poorly my burger was so sloppy and fries were not cajun flavored like normal. Will try again another time to update.

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