Subway

Macy's Food Court, 98-1005 Moanalua Rd STE 142H, Aiea
(808) 484-9340

Recent Reviews

S A.

Don't go here if your expecting a quick order. They're always too busy making online orders. Be prepared to wait over 30 minutes for a sandwich. They really need to fix this. Walk in customers suffer waiting way too long while the employees are focused on online orders.

Detran Aszondo

Basic subway, most of the times its not busy. I got the chicken bacon ranch sub which tasted good.

Tammy W.

Fixings we're very fresh and was being refilled as I stood in line. One disappointment when it came to eating my sandwich is that the bread, while it was toasted was very hard and chewy. Which means old bread. It was flat, not fluffy, now that I think about it. Service, artist working hard as usual. Looks like they renovated the place after all these years. Menu changed. No pastrami. Added was Philly steak sandwich. Aunty says it was good. Oh well, it's pretty much a fast food sandwich place. But it hit the spot.

Tanyce W.

I park at the roof top of Pearlridge Mall... construction currently going on... the usual entrances are closed. Entrance door is at the very top of parking lot now. Located in the Uptown Food Court next to the Movie Theaters.I started frequenting here since it's been forever and a day since I had a good Subway lunch.I was surprised at how much fresher and tastier their ingredients are compared to other locations I've tried in the past.You can tell it's made with Love and Good vibes / Good energy! My Dad enjoys a healthy lunch too.I usually order my 6 inch Multi-grain bread / toasted: Turkey with Pepper Jack Cheese, Garlic Aioli & a6 inch Multi-grain bread / toasted: Tuna, no cheese with Yellow mustard. Add lettuce, spinach, tomato, extra cucumbers, green bell peppers, red onions, and banana peppers.Jay told me he took over his Uncle's Subway business so now him and his wife Joena, manage it. They are very clean, hard working & THE ABSOLUTE BEST!!! MAHALO and keep up the Excellent food and service!!!

Sach T.

I wanted to go to Rainbows but my husband wanted Subway so I went to both. We haven't been to Subway since Covid started. Ordered a foot long Oven-Roasted Turkey sub for him. I had them add mayo, mustard, pepper, vinegar and 4 veggies...the usual way he orders his sub. He said it didn't taste the same...dry and hardly any taste so he was disappointed. I tried it and thought so too. When he orders his sub, he doesn't have them toast it but I asked them to do it. Maybe I shouldn't have since I didn't order it with cheese. Guess I'll find out if I order it again and don't have it toasted.Just wanted to mention...at the beginning of my order, I informed the worker that since I only wanted 4 different veggies, if he could add a little more of each but it looked like he didn't put any extra because the sub was skimpy...not worth $11. To take a pic, I had to open it up so you can see the inside. If closed, you could only see a flat sub with some turkey and a little green veggie sticking out. Subway's commercials or pictures in their ads always shows a thick sandwich with the protein and veggies...ours looked nothing like it. Is this considered as false advertisement?As for the service, the people working there was very pleasant and really nice!

Kevin W.

Disappointing. I wish their subs had some type of taste in them but for the most part they were bland, not really fresh, and their customer service is a bit on the rude side. I stopped by here since everytime I passed by this place I noticed that it was busy during meal hours. If I wanted a bland sub, I would have went to the nearby Safeway and had a better experience.

Miyo C.

The staff was very unpersonable. Their body language was that of a person being bothered. We order simple chicken bacon with lettuce, tomatoes, cheese, and asked for the pickles to be put on the side. Well the lady started putting the pickles on the side of the sandwich instead of a container. I had to asker her twice to stop before the other woman stopped her and put them in a container. It seemed like they did not want to serve us. The worst Subway we have been at.

Load More